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Supervisor of PMR

UC HEALTH LLC
Cincinnati, OH
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13035 272733949 At UC Health, we're proud to have the best and brightest ...
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teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and...
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Senior Manager - Customer Service

Matthews International Corporation
Cincinnati, OH
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78751774 271403199 POSITION SUMMARY The Senior Manager - Customer ...
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Servicesplans, manages and coordinates the customer service department and representatives; interacts with clients to ensure high quality customer service and facilities-related issues are resolved on a timely basis. Manages the day-to-day activities of the Customer Service Department while monitoring phone, e-mail and web logs to confirm customers' requests are being appropriately addressed. Handles customer escalations, provides feedback to customer service representatives for quality improvement, and represents the...
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Maintenance Shop Administrative Coordinator

ZOOLOGICAL SOCIETY OF CINCINNATI
Cincinnati, OH
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79165710 272621866 The Cincinnati Zoo & Botanical Garden (CZBG) is a leader ...
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in animal care, wildlife conservation, sustainability, education, and community engagement. Our Mission is to create adventure, convey knowledge, conserve nature, and serve our community. We accomplish this by inspiring every visitor with wildlife every day by providing opportunities to be close enough to care. We are passionate about our mission and culture, and succeed at this by pursuing our Core Values of: Collaborative Relationship; Positivity & Energy; Accountability, Mutual Trust & Respect; Progressive...
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Senior Manager - Customer Service

Matthews International Corporation
Cincinnati, OH
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79097703 272596732 POSITION SUMMARY The Senior Manager - Customer ...
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Servicesplans, manages and coordinates the customer service department and representatives; interacts with clients to ensure high quality customer service and facilities-related issues are resolved on a timely basis. Manages the day-to-day activities of the Customer Service Department while monitoring phone, e-mail and web logs to confirm customers' requests are being appropriately addressed. Handles customer escalations, provides feedback to customer service representatives for quality improvement, and represents the...
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E-Commerce Lead

Ohio Valley Goodwill
Cincinnati, OH
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272556706 Be a part of Ohio Valley Goodwill’s mission to help people with ...
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disabilities and our nation’s veterans find jobs while doing something you love. With a competitive pay and full benefits package, you would help manage our online ShopGoodwill https://shopgoodwill.com/oh store by overseeing, identifying and selecting donated merchandise and other items for sale on line identifying desirable donated products and posting them creatively for bidding. Responsible for overseeing staff when Manager is not available. handling customer service tickets, filing insurance claims with carriers,...
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Branch Manager- HSC

Motion Industries
Cincinnati, OH
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239376295 272236287 Cincinnati, OH, USA Syracuse, NY, USA Youngstown, OH, ...
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USA Columbus, OH, USA Dunbar, WV, USA Tonawanda, NY, USA Full time 2024-04-09 R24_0000009745 Job Description Hydraulic Supply Company (HSC), a division of Motion, is seeking a Branch Manager to lead, develop, and drive a key support branch in the Retail and Service business segment of HSC. This is an opportunity for a motivated and talented candidate to grow with a great team and a very successful company. Responsibilities: • Lead the branch sales support team responsible for providing retail and service to local market...
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Sr. Service Delivery Manager

Logicalis
Cincinnati, OH
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272483135 Job Description Summary Acts as client advocate and point person ...
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for Managed Services clients consuming multiple service lines. Establishes strong relationships with key client decision makers to understand client culture and requirements. Maps those facets to Logicalis offerings to ensure a win win partnership is created delivering lasting client value and Logicalis profitability. Responsible for all aspects of service level performance and billing along with delivery of continuous improvement. Essential Duties and Responsibilities * Collaborates with key client staff to understand...
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Customer Service Manager

Formica Corporation
Cincinnati, OH
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CUSTO001209-00001 272479224 Customer Service Manager We are looking for a ...
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proven leader to join our team as a Customer Service Manager. The successful candidate for this role will be a strong communicator with a proven ability to build and motivate a successful team. They will create a working environment that engages their team to perform at the highest level. They will have a command of the companys policies, processes and products along with strong analytical skills that enable them to effectively solve problems encountered by our customers. They will ensure that our customers are...
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SUPERVISOR OF CUSTOMER SERVICE DEPARTMENT

AGIDEL INSURANCE AGENCY LLC
Cincinnati, OH
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272425944 Resolve customers’ complaints and answer customers’ questions ...
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regarding policies and procedures. Provide employees with guidance in handling problems and in resolving complaints and disputes. Research, compile, and prepare reports and correspondence. Compute figures such as balances, totals, or commissions using Microsoft Excel. Coordinate activities with supervisory personnel. Keep records of invoices and support documents. Contact customers to obtain or relay account information. Arrange for maintenance, or repair work. Answer inquiries regarding rates, routing, and procedures....
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Body Shop Service Advisor

Worldwide Equipment, Inc.
Cincinnati, OH
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272263255 POSITION SUMMARY To be successful in this position this person ...
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must become the advocate for the customer, focusing on the customer's experience. Ensures that the customer feels a sense of urgency when WE communicate and how WE communicate, that urgency MUST be felt by the customer when they arrive and throughout the repair process. Utilizes listening and observation skills to customize the WE experience the customer receives. Clearly communicates to the customer what to expect from our services and works to exceed the agreed upon expectations. Goes beyond to communicate the repair...
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