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Senior Manager - Customer Service

Matthews International Corporation
Cincinnati, OH
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78751774 271403199 POSITION SUMMARY The Senior Manager - Customer ...
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Servicesplans, manages and coordinates the customer service department and representatives; interacts with clients to ensure high quality customer service and facilities-related issues are resolved on a timely basis. Manages the day-to-day activities of the Customer Service Department while monitoring phone, e-mail and web logs to confirm customers' requests are being appropriately addressed. Handles customer escalations, provides feedback to customer service representatives for quality improvement, and represents the...
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Maintenance Shop Administrative Coordinator

ZOOLOGICAL SOCIETY OF CINCINNATI
Cincinnati, OH
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79165710 272621866 The Cincinnati Zoo & Botanical Garden (CZBG) is a leader ...
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in animal care, wildlife conservation, sustainability, education, and community engagement. Our Mission is to create adventure, convey knowledge, conserve nature, and serve our community. We accomplish this by inspiring every visitor with wildlife every day by providing opportunities to be close enough to care. We are passionate about our mission and culture, and succeed at this by pursuing our Core Values of: Collaborative Relationship; Positivity & Energy; Accountability, Mutual Trust & Respect; Progressive...
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Senior Manager - Customer Service

Matthews International Corporation
Cincinnati, OH
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79097703 272596732 POSITION SUMMARY The Senior Manager - Customer ...
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About the job:
Servicesplans, manages and coordinates the customer service department and representatives; interacts with clients to ensure high quality customer service and facilities-related issues are resolved on a timely basis. Manages the day-to-day activities of the Customer Service Department while monitoring phone, e-mail and web logs to confirm customers' requests are being appropriately addressed. Handles customer escalations, provides feedback to customer service representatives for quality improvement, and represents the...
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Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
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Sr. Service Delivery Manager

Logicalis
Cincinnati, OH
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272483135 Job Description Summary Acts as client advocate and point person ...
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for Managed Services clients consuming multiple service lines. Establishes strong relationships with key client decision makers to understand client culture and requirements. Maps those facets to Logicalis offerings to ensure a win win partnership is created delivering lasting client value and Logicalis profitability. Responsible for all aspects of service level performance and billing along with delivery of continuous improvement. Essential Duties and Responsibilities * Collaborates with key client staff to understand...
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Customer Service Manager

Formica Corporation
Cincinnati, OH
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CUSTO001209-00001 272479224 Customer Service Manager We are looking for a ...
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proven leader to join our team as a Customer Service Manager. The successful candidate for this role will be a strong communicator with a proven ability to build and motivate a successful team. They will create a working environment that engages their team to perform at the highest level. They will have a command of the companys policies, processes and products along with strong analytical skills that enable them to effectively solve problems encountered by our customers. They will ensure that our customers are...
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SUPERVISOR OF CUSTOMER SERVICE DEPARTMENT

AGIDEL INSURANCE AGENCY LLC
Cincinnati, OH
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272425944 Resolve customers’ complaints and answer customers’ questions ...
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regarding policies and procedures. Provide employees with guidance in handling problems and in resolving complaints and disputes. Research, compile, and prepare reports and correspondence. Compute figures such as balances, totals, or commissions using Microsoft Excel. Coordinate activities with supervisory personnel. Keep records of invoices and support documents. Contact customers to obtain or relay account information. Arrange for maintenance, or repair work. Answer inquiries regarding rates, routing, and procedures....
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Supervisor, Patient Relations

UC HEALTH LLC
Cincinnati, OH
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12686 271937323 Supervisor, Shift Varies, Patient Relations UC Health is ...
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hiring a full-time Supervisor for Patient Relations at University of Cincinnati Medical Center. The Patient Relations Supervisor will support the Medical Centers and deliver high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures. About University of Cincinnati Medical Center As part of the Clifton Campus of UC Health, Greater Cincinnati's academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky...
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PT Operations Admin/Customer Service- 9 AM Start

Pitt Ohio Express, LLC
Cincinnati, OH
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78923996 272079985 PT Operations Admin/Customer Service- 9 AM Start Location ...
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US-OH-Cincinnati ID 2024-1170 Category Customer Service/Support Position Type Part-Time Remote No Overview PITT OHIO, a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, GROUND, LTL and TRUCKLOAD services is seeking a Part Time Operations Admin-Customer Service; 9 AM Start position at our Cincinnati, OH Terminal. PITT OHIO has received countless safety, service, and carrier of the year awards and our highly acclaimed Safety Department is a leader in the...
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Service Desk Supervisor

Digital Mobile Innovations LLC
Cincinnati, OH
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78975326 272339444 Service Desk Supervisor Job ID 2024-26527 Category ...
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Helpdesk Location US-OH-Cincinnati About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized...
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GUEST SERVICES CONCIERGE Bethesda North (Full Time Day)

TriHealth Inc
Cincinnati, OH
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77638090 269759672 Job Overview: This position is responsible for enhancing ...
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the patient and guest experience. The Guest Services Concierge responds to the needs of the patients and guests by providing a centralized on-demand service that addresses non-clinical needs. The Guest Services Concierge assist patients and guests with information/coordination of services, daily in-house and errand running and store purchases. Guest Services Concierge offers both complimentary and nominal fee services, assisting patients and guest to have the best hospital experience possible. The Guest Services...
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