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Results based on filters ( 319 jobs found )

Customer Service Quality Assurance Spec II

ASM Research, an Accenture Federal Services Company
Saint Paul, MN
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Monitors customer interactions and reviews and analyzes customer feedback to ...
Details
Summary
About the job:
evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Assists with implementation of quality improvement action plans. Accurately compares measurements between team, vendors and client partners and reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives.+ Monitors calls for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance...
Location:
Saint Paul, MN
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
US.jobs
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Support Center Analyst

ASM Research, an Accenture Federal Services Company
Saint Paul, MN
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The ER&R Support Analyst will be a member of the fully remote team, ...
Details
Summary
About the job:
responsible for inbound and outbound communications with issuers related to verification of Marketplace insurance data. The ER&R Support Analyst will need to process requests from stakeholders, determine the needed information, and articulate a response through both phone and email communications. Support Analysts will respond to inbound calls and emails and complete outreach as necessary. The Support Analyst must maintain a high level of accuracy, attention to detail, and professionalism in all communications with internal...
Location:
Saint Paul, MN
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Some college, no degree
Salary:
High Income Jobs ($80K-$99K)
From:
US.jobs
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Customer Service Quality Assurance Spec II

ASM Research, an Accenture Federal Services Company
Columbus, OH
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Monitors customer interactions and reviews and analyzes customer feedback to ...
Details
Summary
About the job:
evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Assists with implementation of quality improvement action plans. Accurately compares measurements between team, vendors and client partners and reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives.+ Monitors calls for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
US.jobs
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Support Center Analyst

ASM Research, an Accenture Federal Services Company
Columbus, OH
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Save to My Profile
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The ER&R Support Analyst will be a member of the fully remote team, ...
Details
Summary
About the job:
responsible for inbound and outbound communications with issuers related to verification of Marketplace insurance data. The ER&R Support Analyst will need to process requests from stakeholders, determine the needed information, and articulate a response through both phone and email communications. Support Analysts will respond to inbound calls and emails and complete outreach as necessary. The Support Analyst must maintain a high level of accuracy, attention to detail, and professionalism in all communications with internal...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Some college, no degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
US.jobs
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

IT Support Specialist I

ASM Research, an Accenture Federal Services Company
Columbus, OH
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Provides ongoing technical support and maintenance of production and ...
Details
Summary
About the job:
development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting.+ Implements routine changes on production systems per direction and guidance from Administrators.+ Supports the integration of new technologies into existing infrastructure.+ Resolves...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Network and Computer Systems Administrators
Career Level / Education:
Bachelor's degree
Salary:
High Income Jobs ($80K-$99K)
From:
US.jobs
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

IT Support Specialist I

ASM Research, an Accenture Federal Services Company
Saint Paul, MN
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Provides ongoing technical support and maintenance of production and ...
Details
Summary
About the job:
development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting.+ Implements routine changes on production systems per direction and guidance from Administrators.+ Supports the integration of new technologies into existing infrastructure.+ Resolves...
Location:
Saint Paul, MN
Job Type:
Full-Time
Permanent
Occupation:
Network and Computer Systems Administrators
Career Level / Education:
Bachelor's degree
Salary:
High Income Jobs ($80K-$99K)
From:
US.jobs
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Developer III

ASM Research, an Accenture Federal Services Company
Located in Ohio
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data-type="string"> Description : Responsible for the design, development, ...
Details
Summary
About the job:
testing, verifying, sustaining and fully documenting developed software. Develops complex software applications involving graphical front-end interfaces, visualization toolsets, SQL Database interfaces, multiuser GUI interfaces, and rule base assessments. Works with application Product Owner to decompose Use Case entities into implemental software requirements. Performs software analysis, code analysis, requirements analysis, software reviews, software risk analysis, and software reliability analysis. Performs analysis...
Location:
Located in Ohio
Job Type:
Full-Time
Permanent
Occupation:
Software Developers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
De jobs
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

USSGL Accountant

ASM Research, an Accenture Federal Services Company
Washington
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data-type="string"> Description : The Accountant will support federal ...
Details
Summary
About the job:
accounting and financial operations within AFS by performing general ledger activities aligned with U.S. Standard General Ledger (USSGL) requirements. This role ensures accurate financial reporting, compliance with federal accounting standards, and timely execution of monthly, quarterly, and year-end close activities. The ideal candidate has hands-on experience working in federal financial systems and understands budget execution, Treasury reporting, and audit requirements under OMB and GAO guidance. + Perform general...
Location:
Washington
Job Type:
Full-Time
Permanent
Occupation:
Accountants and Auditors
Career Level / Education:
Bachelor's degree
Salary:
High Income Jobs ($80K-$99K)
From:
De jobs
Certifications / Licenses:
Certified Government Financial Manager
Certified Public Accountant
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Telecommunications Network Engineer - Senior

ASM Research, an Accenture Federal Services Company
Located in Ohio
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data-type="string"> Description : Responsible for the planning, design, ...
Details
Summary
About the job:
implementation, testing, and deployment of network systems. Determines network requirements. Ensures that network infrastructure is operational and optimal, and prepares reports and metrics on network performance. Installs, configures, and maintains network information systems. Responsible for network backup and recovery. + Determines network and system requirements. + Plans, designs and develops local area networks (LANs) and wide area networks (WANs). + Installs computer networks such as local area networks (LANs), wide...
Location:
Located in Ohio
Job Type:
Full-Time
Permanent
Occupation:
Telecommunications Engineering Specialists
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
De jobs
Certifications / Licenses:
Cisco Certified Network Professional
CompTIA Network+
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Telecommunications Network Engineer - Senior

ASM Research, an Accenture Federal Services Company
Columbus, OH
Actions
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Save to My Profile
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Responsible for the planning, design, implementation, testing, and ...
Details
Summary
About the job:
deployment of network systems. Determines network requirements. Ensures that network infrastructure is operational and optimal, and prepares reports and metrics on network performance. Installs, configures, and maintains network information systems. Responsible for network backup and recovery.+ Determines network and system requirements.+ Plans, designs and develops local area networks (LANs) and wide area networks (WANs).+ Installs computer networks such as local area networks (LANs), wide area networks (WANs), the Internet,...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Telecommunications Engineering Specialists
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
US.jobs
Certifications / Licenses:
Cisco Certified Network Professional
CompTIA Network+
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information
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