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Results based on filters ( 6 jobs found )

Vice President Center of Excellence Service Support & Experience

Blue Cross Blue Shield Massachusetts
Boston, MA
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Summary
About the job:
Role The VP, Center of Excellence Experience Support Services is a vital member of the Senior Leadership team, and will design, plan and lead the progression for overall service level advancement of our Consumer Experience, identifying new service delivery models, addressing underperformance, and ensuring consistency across all roles. This role will report into the Chief Experience Officer (CXO) of Blue Cross Blue Shield of MA (BCBSMA). This role is also accountable for strategic direction and planning for all function...
Location:
Boston, MA
Job Type:
Full-Time
Permanent
Occupation:
General and Operations Managers
Career Level / Education:
High school diploma or equivalent
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
5
apply
Detailed Job Information

Federal Employee Program Service Representative

Blue Cross Blue Shield Massachusetts
Hingham, MA
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Ready to help us transform healthcare? Bring your true colors to blue. ...
Details
Summary
About the job:
Remote work available Full Time Compensation: - Starting at $20.51/hour ($40,000/year) - Opportunities for continued salary growth as skills progress - Annual raise/bonus based on performance Blue Cross and Blue Shield of Massachusetts is the largest health care provider in the Commonwealth. At Blue Cross Blue Shield of Massachusetts, our company promise is to always put our members first. Our mission is the relentless pursuit of quality, affordable, and equitable healthcare with an unparalleled consumer experience. As a...
Location:
Hingham, MA
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Associate Director, Medicare CAHPS Strategy & Improvement

Blue Cross Blue Shield Massachusetts
Boston, MA
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Summary
About the job:
Role As the Associate Director of Medicare CAHPS Strategy and Improvement, this individual will be accountable for designing approaches for CAHPS measures and embedding strategies within existing services models, pharmacy programs, and care navigation strategies to improve results. You will work closely with Medicare, Member Service, and Medical Innovation Leaders to understand priorities, in-flight correlating strategies, and define how cross team strategies can converge to produce maximum CAHPS results and achieve a...
Location:
Boston, MA
Job Type:
Full-Time
Permanent
Occupation:
Managers, All Other
Career Level / Education:
High school diploma or equivalent
Salary:
High Income Jobs ($80K-$99K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
5
apply
Detailed Job Information

Associate Director, Customer Experience Design

Blue Cross Blue Shield Massachusetts
Boston, MA
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Ready to help us transform healthcare? Bring your true colors to blue. The ...
Details
Summary
About the job:
Role A key aspect to achieving our mission is Consumer Experience Innovation & Design, leveraging capabilities in product/experience design, design thinking, product management, and software development. Together, we transform our members' experience and drive strategic advantage fueled by design, technology and analytics. The Associate Director of Experience Design will have the opportunity to drive journey transformation at scale that has the potential to positively impact millions of lives. You will lead a team of...
Location:
Boston, MA
Job Type:
Full-Time
Permanent
Occupation:
Marketing Managers
Career Level / Education:
High school diploma or equivalent
Salary:
High Income Jobs ($80K-$99K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
5
apply
Detailed Job Information

Associate Director, Inside Sales

Blue Cross Blue Shield Massachusetts
Boston, MA
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Summary
About the job:
Associate Director of Commercial Markets (Inside Sales) is accountable for new business, retention & cross-selling additional product lines in addition to relationship building and management with brokers and consultant partners. The territory is comprised of a team of high performing Executives working in a call center environment. This team delivers on BCBSMA business/sales goals for the Commercial Market accounts with 1-50 enrolled subscribers, Direct Pay and HCR. The territory supports our Individual, HCR,...
Location:
Boston, MA
Job Type:
Full-Time
Permanent
Occupation:
Sales Managers
Career Level / Education:
High school diploma or equivalent
Salary:
High Income Jobs ($80K-$99K)
Certifications / Licenses:
Driver's License
Workkeys
Applied Math
5
Graphic Literacy
5
Workplace Documents
5
apply
Detailed Job Information

Corporate Insurance Manager

Blue Cross Blue Shield Massachusetts
Hingham, MA
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Details
Summary
About the job:
Commercial Corporate Insurance Senior Manager is responsible for overseeing and managing the insurance needs of a company. This includes renewing existing coverages, developing and implementing insurance strategies, negotiating policies terms and conditions, assessing new initiatives for potential risks, and ensuring effective communication with brokers, also executing and verifying compliance with regulations. This individual will also prepare, complete, and submit required insurance renewal administration such as...
Location:
Hingham, MA
Job Type:
Full-Time
Permanent
Occupation:
Managers, All Other
Career Level / Education:
High school diploma or equivalent
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
5
Graphic Literacy
5
Workplace Documents
5
apply
Detailed Job Information
1

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Job Type: Full-time
Career/Education Level: High school diploma or equivalent
Company Name: Blue Cross Blue Shield of Massachusetts
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