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Assoc Technical Support Analyst - Network

CDK Global
Cincinnati, OH
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The Role... The Associate Technical Support Analyst provides primary support ...
Details
Summary
About the job:
to customers encountering networking problems when using CDK’s products and solutions. Assists customers with product “how to” and technical break/fix inquiries via telephone or in written internet-based email or chat sessions. Takes ownership of each customer inquiry and works with the team to find resolutions to the extent of their knowledge. Participates in group chat rooms and openly shares knowledge within the team. What you'll do... Receives inbound client/associate inquiries via phone, web chat, e-mail, and...
Location:
Cincinnati, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
Cisco Certified Network Associate
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Call Center Support Rep

CDK Global
Columbus, OH
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REMOTE WORK FROM HOME $12-14/hr. Based on experience Our CDK CALL CENTER, ...
Details
Summary
About the job:
the premier leader in automotive marketing and customer service is looking for all levels of Customer Service Representatives who are hungry to succeed! Consider a career opportunity with us if you're looking for... - Remote work - Excellent benefits with exceptional bonus opportunities! - A rapidly growing, successful company that is a leader in the Automotive Industry - A fun, diverse virtual team environment What We Offer: - Paid training - Hourly rate plus the opportunity to earn extra in performance-based bonuses -...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Sr Product Manager

CDK Global
Columbus, OH
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CDK is looking for highly technical Product Manager who has successfully led ...
Details
Summary
About the job:
agile teams to deliver software and technology solutions. As the Product Manager for Vehicle Service, you will define the roadmap and manage execution of deliverables for our suite of products for automotive dealers and technology partners. In that role, you will collaborate with teams and other stakeholders to ensure consistent and continuous delivery of value to customers. As a member of the Vehicle Service Product Management team, the Product Manager will actively engage customers and other external & internal...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Marketing Managers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
7
Graphic Literacy
5
Workplace Documents
5
apply
Detailed Job Information

SR. TECHNICAL SUPPORT ANALYST

CDK Global
Norwood, OH
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Remote position within proximity to Portland OR, Chicago IL or Norwood OH ...
Details
Summary
About the job:
CDK offices Provides primary network (routers, switches, wireless) support to customers encountering problems using CDK’s products and solutions. Responds to customer product inquiries via telephone or in written internet-based email. Facilitates inquires to provide answers to unique questions and problems. Resolves customer concerns raised during installation, operation, maintenance, or around compatibility matters. Documents customer information and technical issues to support product quality programs and product...
Location:
Norwood, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
Cisco Certified Network Associate
Cisco Certified Network Professional
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Call Center Support Rep

CDK Global
Norwood, OH
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REMOTE WORK FROM HOME $12-14/hr. Based on experience Our CDK CALL CENTER, ...
Details
Summary
About the job:
the premier leader in automotive marketing and customer service is looking for all levels of Customer Service Representatives who are hungry to succeed! Consider a career opportunity with us if you're looking for... - Remote work - Excellent benefits with exceptional bonus opportunities! - A rapidly growing, successful company that is a leader in the Automotive Industry - A fun, diverse virtual team environment What We Offer: - Paid training - Hourly rate plus the opportunity to earn extra in performance-based bonuses -...
Location:
Norwood, OH
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Senior .NET Software Engineer

CDK Global
Columbus, OH
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Position Summary We a r e l oo ki ng f o r a h i gh ly e x pe r i en c ed ...
Details
Summary
About the job:
.net S o ft w a r e E ng i nee r t o j o i n ou r Drive Platform team w h ic h f o c u s e s o n d e v e l op i ng s o l u ti on s f o r A u t o m o tiv e and T r u ck dealers using the CD K Dealer Management Syst e ms ( DMS ) . Cand i da t e m u st be ab l e t o t h r iv e i n an A g il e en vi r on m en t t ha t i n v o lv e s l o c a l and o ffshore t ea m members, pa r tici pa t e in c r ea ti ng i nno v a tiv e s o l u ti on s and s o lv e c o m p l e x r ea l- w o r l d p r ob l e ms. Position Responsibilities &...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Software Developers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Senior .NET Software Engineer

CDK Global
Norwood, OH
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Position Summary We a r e l oo ki ng f o r a h i gh ly e x pe r i en c ed ...
Details
Summary
About the job:
.net S o ft w a r e E ng i nee r t o j o i n ou r Drive Platform team w h ic h f o c u s e s o n d e v e l op i ng s o l u ti on s f o r A u t o m o tiv e and T r u ck dealers using the CD K Dealer Management Syst e ms ( DMS ) . Cand i da t e m u st be ab l e t o t h r iv e i n an A g il e en vi r on m en t t ha t i n v o lv e s l o c a l and o ffshore t ea m members, pa r tici pa t e in c r ea ti ng i nno v a tiv e s o l u ti on s and s o lv e c o m p l e x r ea l- w o r l d p r ob l e ms. Position Responsibilities &...
Location:
Norwood, OH
Job Type:
Full-Time
Permanent
Occupation:
Software Developers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Regional Mgr, Customer Success

CDK Global
Norwood, OH
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The Regional Mgr, Customer Success is responsible for managing the customer ...
Details
Summary
About the job:
relationship for CDK’s accounts including the relationship between the customer, the DOS, and the baseline sales teams, for a specified region. The Regional Mgr, Customer Success oversees a team of Customer Success Managers responsible for client satisfaction and success, driving CDK solution value as well as adopting and utilization of CDK products. Job Description Position Responsibilities & Essential functions - · Directly manages Customer Success Managers. Performs evaluations, delivers feedback, prescribes...
Location:
Norwood, OH
Job Type:
Full-Time
Permanent
Occupation:
Sales Managers
Career Level / Education:
High school diploma or equivalent
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
5
Graphic Literacy
5
Workplace Documents
5
apply
Detailed Job Information

Associate, Technical Support Analyst (Remote)

CDK Global
Ohio
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Position Responsibilities & Essential functions - Receives inbound ...
Details
Summary
About the job:
client/associate inquiries via phone, web chat, e-mail, and online ticket - Creates case logs, record information, establish resolution time, follow up on issues, and escalate complex issues - Assesses issues and establish a course of action to guide the client/associate to timely resolution of inquiry - Troubleshoots problems with malfunctioning software applications and recommends corrective action - Directs and guides clients through resolution of technical issues - Submits requests for product changes and other custom...
Location:
Ohio
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
Microsoft Certified Desktop Support Technician
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Associate, Technical Support Analyst (Remote)

CDK Global
Norwood, OH
Actions
Apply
Save to My Profile
See all jobs from this company
See who you know on LinkedIn
Report this job
Position Responsibilities & Essential functions - Receives inbound ...
Details
Summary
About the job:
client/associate inquiries via phone, web chat, e-mail, and online ticket - Creates case logs, record information, establish resolution time, follow up on issues, and escalate complex issues - Assesses issues and establish a course of action to guide the client/associate to timely resolution of inquiry - Troubleshoots problems with malfunctioning software applications and recommends corrective action - Directs and guides clients through resolution of technical issues - Submits requests for product changes and other custom...
Location:
Norwood, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
Microsoft Certified Desktop Support Technician
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information
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State: OH
Job Type: Permanent
Company Name: CDK Global
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