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RESEARCH CLERK I

Cass Information Systems, Inc.
Columbus, OH
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84868766 292563238 Description Researches utility termination warnings, ...
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Summary
About the job:
potential missing bills, and late fees. Analyzes payment history, negotiates and arranges payment with utility vendors, or executes alternative solutions as deemed necessary to avoid client shut off of utility service. Responsible for the removal of client's late fees. Responds to calls received via the hotline. PRINCIPAL RESPONSIBILITIES AND DUTIES: Under direct supervision, researches utility termination warnings, potential missing bills, and late fees by reviewing payment history, account posting, and status of check...
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From:
OhioMeansJobs.com
Certifications / Licenses:
Workkeys
Applied Math
3
Graphic Literacy
3
Workplace Documents
3
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Data Analyst Associate

Cass Information Systems, Inc.
Columbus, OH
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84868767 292563240 Description Performs duties associated with our address ...
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About the job:
change service process. Creates various reports, monitors, and facilitates vendor and company communication in a manner which contributes to our clients' satisfaction. PRINCIPAL RESPONSIBILITIES AND DUTIES: Creates weekly reports to monitor address and new account number changes. Initiates account changes associated with the new post office box. Contacts vendors to request that addresses are updated to the appropriate post office box via phone call, fax, or email. Creates status and summary reports for account...
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Occupation:
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Salary:
From:
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Certifications / Licenses:
Workkeys
Applied Math
5
Graphic Literacy
5
Workplace Documents
5
apply
Detailed Job Information

Mailroom Associate

Cass Information Systems, Inc.
Columbus, OH
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73508287_9 292551350 The Mailroom Associate is responsible for extracting, ...
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Summary
About the job:
sorting, and reviewing utility invoices according to the department and customers’ procedures. PRINCIPAL RESPONSIBILITIES AND DUTIES: Extracts mail from an automated mail opening machine and sorts invoices, mail inserts, checks, terms, and invoices based on mode, number of pages, etc. Uses multiple separator sheets to organize utility bills prior to being scanned. Performs a manual review of utility invoices to ensure compliance with customer and department procedures. Separates bills which do not meet client and/or...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
From:
OhioMeansJobs.com
Certifications / Licenses:
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Customer Service Associate I (HYBRID)

Cass Information Systems, Inc.
Columbus, OH
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72150778_10 292551349 The Customer Service Associate I is a ...
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Summary
About the job:
business-to-business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for assigned clients. Also, responsible for timely response to inquiries and issues, while maintaining a high level of customer satisfaction. ** Schedule: Monday - Friday with a flexible start time between 7:30am - 9:00am PRINCIPAL RESPONSIBILITIES AND DUTIES: Independently analyzes issues and processes, and clearly communicates, both verbally and in writing, to routine questions,...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
From:
OhioMeansJobs.com
Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Data Analyst Associate

Cass Information Systems, Inc.
Columbus, OH
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84376485 292229674 Description Performs duties associated with our address ...
Details
Summary
About the job:
change service process. Creates various reports, monitors, and facilitates vendor and company communication in a manner which contributes to our clients' satisfaction. PRINCIPAL RESPONSIBILITIES AND DUTIES: Creates weekly reports to monitor address and new account number changes. Initiates account changes associated with the new post office box. Contacts vendors to request that addresses are updated to the appropriate post office box via phone call, fax, or email. Creates status and summary reports for account...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
From:
OhioMeansJobs.com
Certifications / Licenses:
Workkeys
Applied Math
5
Graphic Literacy
5
Workplace Documents
5
apply
Detailed Job Information

RESEARCH CLERK I

Cass Information Systems, Inc.
Columbus, OH
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84044099 291025498 Description Researches utility termination warnings, ...
Details
Summary
About the job:
potential missing bills, and late fees. Analyzes payment history, negotiates and arranges payment with utility vendors, or executes alternative solutions as deemed necessary to avoid client shut off of utility service. Responsible for the removal of client's late fees. Responds to calls received via the hotline. PRINCIPAL RESPONSIBILITIES AND DUTIES: Under direct supervision, researches utility termination warnings, potential missing bills, and late fees by reviewing payment history, account posting, and status of check...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
From:
OhioMeansJobs.com
Certifications / Licenses:
Workkeys
Applied Math
3
Graphic Literacy
3
Workplace Documents
3
apply
Detailed Job Information

Mailroom Associate

Cass Information Systems, Inc.
Columbus, OH
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73508287_9 292551350 The Mailroom Associate is responsible for extracting, ...
Details
Summary
About the job:
sorting, and reviewing utility invoices according to the department and customers’ procedures. PRINCIPAL RESPONSIBILITIES AND DUTIES: Extracts mail from an automated mail opening machine and sorts invoices, mail inserts, checks, terms, and invoices based on mode, number of pages, etc. Uses multiple separator sheets to organize utility bills prior to being scanned. Performs a manual review of utility invoices to ensure compliance with customer and department procedures. Separates bills which do not meet client and/or...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
From:
OhioMeansJobs.com
Certifications / Licenses:
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Customer Service Associate I (HYBRID)

Cass Information Systems, Inc.
Columbus, OH
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72150778_10 292551349 The Customer Service Associate I is a ...
Details
Summary
About the job:
business-to-business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for assigned clients. Also, responsible for timely response to inquiries and issues, while maintaining a high level of customer satisfaction. ** Schedule: Monday - Friday with a flexible start time between 7:30am - 9:00am PRINCIPAL RESPONSIBILITIES AND DUTIES: Independently analyzes issues and processes, and clearly communicates, both verbally and in writing, to routine questions,...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
From:
OhioMeansJobs.com
Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Mailroom Operations Lead

Cass Information Systems, Inc.
Columbus, OH
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84685320 292502598 Description FUNCTION: Responsible for providing ...
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Summary
About the job:
leadership and training to inbound and outbound mailroom associates including coordinating production workflow, monitoring quality, and providing feedback to achieve continuous improvement within the work group. Responsible for identifying trends and errors, reviewing exceptions, testing new account and system changes, and communicating issues with management and other departments. Serve as backup to supervisor when supervisor is out of the office. PRINCIPAL RESPONSIBILITIES AND DUTIES: Performs all job functions within the...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
From:
OhioMeansJobs.com
Certifications / Licenses:
Workkeys
Applied Math
5
Graphic Literacy
5
Workplace Documents
5
apply
Detailed Job Information

Scanning Quality Control Operator

Cass Information Systems, Inc.
Columbus, OH
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84510474 292310664 Description FUNCTION: Monitor, evaluate, and enhance ...
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Summary
About the job:
quality of invoice images by utilizing the scanning software application and other tools. PRINCIPAL RESPONSIBILITIES AND DUTIES: Performs quality control checks to ensure images of the invoices are legible and meet department and client standards. Rescans and replaces bad images utilizing a computer. Performs back end research for the unscanned and no image queues. Performs research and maintenance on the orphan image queue. Operates IBML scanner to perform all scanning jobs. Scans bills received from the various work...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
From:
OhioMeansJobs.com
Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
5
Workplace Documents
5
apply
Detailed Job Information
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