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Research Clerk I (Remote)
Cass Information Systems, Inc.
Columbus, OH
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79158774 272784426 Description Researches utility termination warnings,
...
Details
Summary
About the job:
potential missing bills, and late fees. Analyzes payment history, negotiates and arranges payment with utility vendors, or executes alternative solutions as deemed necessary to avoid client shut off of utility service. Responsible for the removal of client's late fees. Responds to calls received via the hotline. PRINCIPAL RESPONSIBILITIES AND DUTIES: Under direct supervision, researches utility termination warnings, potential missing bills, and late fees by reviewing payment history, account posting, and status of check...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
3
Graphic Literacy
3
Workplace Documents
3
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Associate Client Account Manager-Hybrid
Cass Information Systems, Inc.
Columbus, OH
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79428244 273658851 Description POSITION TITLE: Associate Client Account
...
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About the job:
Manager DIVISION: Transportation Information Services or Expense Management - Utilities REPORTS TO: Manager, Client Support or Supervisor, Client Support or Manager, Client Relations FUNCTION: The Associate Client Account Manager is responsible for overall management of assigned mid-tier client accounts by taking a leadership role in developing mutually beneficial working relationships, achieving account growth, and furthering the success of both the client's and Cass's business through system enhancements, process...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
5
Workplace Documents
5
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HR Business Partner - Hybrid
Cass Information Systems, Inc.
Columbus, OH
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79428246 273658854 Description POSITION TITLE: HR Business Partner REPORTS
...
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About the job:
TO: Director, Human Resources PAY GRADE: E04 FUNCTION: The HR Business Partner serves as a resource to managers, supervisors, and staff members throughout assigned business units and departments on all employment-related matters. In addition, this position recruits personnel to maintain appropriate staffing levels, and ensures compliance with employment laws and regulations. This individual works with HR leadership to plan, organize, and execute human resources programs and procedures that anticipate and support...
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Career Level / Education:
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Certifications / Licenses:
Workkeys
Applied Math
5
Graphic Literacy
6
Workplace Documents
4
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Mailroom Associate - Fast paced, steady work!
Cass Information Systems, Inc.
Columbus, OH
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79428245 273658853 Description FUNCTION: The Mailroom Associate is
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About the job:
responsible for extracting, sorting, and reviewing utility invoices according to the department and customers' procedures. PRINCIPAL RESPONSIBILITIES AND DUTIES: Extracts mail from an automated mail opening machine and sorts invoices, mail inserts, checks, terms, and invoices based on mode, number of pages, etc. Uses multiple separator sheets to organize utility bills prior to being scanned. Performs a manual review of utility invoices to ensure compliance with customer and department procedures. Separates bills which do not...
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Certifications / Licenses:
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
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Mailroom Associate
Cass Information Systems, Inc.
Columbus, OH
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73508287_4 273145505 The Mailroom Associate is responsible for extracting,
...
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Summary
About the job:
sorting, and reviewing utility invoices according to the department and customers’ procedures. PRINCIPAL RESPONSIBILITIES AND DUTIES: Extracts mail from an automated mail opening machine and sorts invoices, mail inserts, checks, terms, and invoices based on mode, number of pages, etc. Uses multiple separator sheets to organize utility bills prior to being scanned. Performs a manual review of utility invoices to ensure compliance with customer and department procedures. Separates bills which do not meet client and/or...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
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CLIENT ACCOUNT REPRESENTATIVE I
Cass Information Systems, Inc.
Columbus, OH
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79246200 273145535 Description The Client Account Representative is
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About the job:
accountable for supporting the daily activities related to the processing of assigned client accounts. The individual in this position is responsible for responding timely to internal and external requests in an effort to identify process improvements and facilitate solutions. PRINCIPAL RESPONSIBILITIES AND DUTIES: Independently processes and responds to routine questions, processing issues, and requests according to company defined procedures. Thoroughly analyzes issues and requests and clearly communicate them verbally and...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
5
Workplace Documents
5
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Data Analyst Associate
Cass Information Systems, Inc.
Columbus, OH
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79185985 272779085 Description Performs duties associated with our address
...
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About the job:
change service process. Creates various reports, monitors, and facilitates vendor and company communication in a manner which contributes to our clients' satisfaction. PRINCIPAL RESPONSIBILITIES AND DUTIES: Creates weekly reports to monitor address and new account number changes. Initiates account changes associated with the new post office box. Contacts vendors to request that addresses are updated to the appropriate post office box via phone call, fax, or email. Creates status and summary reports for account...
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Certifications / Licenses:
Workkeys
Applied Math
5
Graphic Literacy
5
Workplace Documents
5
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Customer Service Support Associate I
Cass Information Systems, Inc.
Columbus, OH
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78939749 272187966 Description The Customer Service Support Associate is
...
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About the job:
responsible for timely and accurate resolution of internal rejects and suspends. PRINCIPAL RESPONSIBILITIES AND DUTIES: Research and analyze payment history and recognize when to contact vendors or customers to resolve exceptions. Make payment decisions on exceptions in a timely manner according to client procedures and Cass standards. May negotiate acceptable payment arrangements with vendors. Clearly communicate verbally and in writing, and works in a professional manner with all internal and external sources to...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
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Client Account Manager I
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Cass Information Systems, Inc.
Columbus, OH
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DescriptionFUNCTION: The Client Account Manager is responsible for overall
...
Details
Summary
About the job:
management of assigned client accounts and taking a leadership role in developing mutually beneficial working relationships, achieving account growth, and furthering the success of both the client's and Cass' business through system enhancements, process improvements, and training to facilitate the client's full utilization of Cass services and products. Provides clear direction to all internal staff concerning client processes. Offers guidance to customer service representatives regarding day-to-day client needs and...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
First-Line Supervisors of Office and Administrative Support Workers
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
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Lead Payment Research Clerk (Hybrid)
Cass Information Systems, Inc.
Columbus, OH
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78861297 271891007 Description Responsible for providing leadership and
...
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Summary
About the job:
training to an assigned work group including coordinating production workflow, monitoring quality, and providing feedback to achieve continuous improvement within the work group. Responsible for identifying trends and errors, reviewing exceptions, testing new account and system changes, and communicating issues with management and other departments. Back up supervisor when out of the office. PRINCIPAL RESPONSIBILITIES AND DUTIES: Provides coaching, training, and refresher training for group regarding new accounts, new...
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Applied Math
4
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5
Workplace Documents
4
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