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Senior Program Manager, Voice of Customer

Chewy
Boston, MA
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Job Description Opportunity: Chewy is seeking a Senior Program Manager, ...
Details
Summary
About the job:
Voice of the Customer to lead and drive one of our VoC program verticals. This role is responsible for improving the customer experience through strategic partnerships, structured program management, escalation handling, and executive communication. You will play a critical role in identifying, addressing, and preventing customer pain points by fostering collaboration across teams and instilling a sense of urgency in resolving defects. As a key advocate for our customers, you’ll ensure potential issues are proactively...
Location:
Boston, MA
Job Type:
Full-Time
Permanent
Occupation:
Project Management Specialists
Career Level / Education:
Bachelor's degree
Salary:
High Income Jobs ($80K-$99K)
From:
VentureFizz
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Merchandising Analytics Manager

Chewy
Located in Ohio
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Our Opportunity: Chewy is growing! We are looking for a Healthcare Analytics ...
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Summary
About the job:
Manager to join our Healthcare Analytics Team. In this role, you will own end-to-end analytics for Chewy's Science Diet food business. As the Analytics lead for Science Diet, you will demonstrate all available data sources (orders, financials, catalog, clickstream, operations, customer feedback) to deliver self-service analytics tooling and deep-dive analyses that drive actions yielding positive impact on the customer experience and financial P&L. You will partner with business General Managers, Product Managers, and...
Location:
Located in Ohio
Job Type:
Full-Time
Permanent
Occupation:
Market Research Analysts and Marketing Specialists
Career Level / Education:
Bachelor's degree
Salary:
High Income Jobs ($80K-$99K)
From:
Built In
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
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Detailed Job Information

AD, Product Design - Design Systems & Content Design

Chewy
Boston, MA
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JOB DESCRIPTION Our Opportunity: Chewy is dedicated to being the most ...
Details
Summary
About the job:
trusted and convenient online destination for pet parents and partners, everywhere. On the Product Design and Research team, we embrace this vision (and our pets!). We craft experiences that delight customers, veterinarians, and businesses that support them in keeping their pets happy and healthy. As a team of hard-working, collaborative, and fun-loving designers, researchers, and builders, we’re looking for creative and driven talent to join the pack. We are looking for an Associate Director, Product Design - Design...
Location:
Boston, MA
Job Type:
Full-Time
Permanent
Occupation:
Web and Digital Interface Designers
Career Level / Education:
Bachelor's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
Chewy
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Software Engineer II - Python

Chewy
Boston, MA
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JOB DESCRIPTION At Chewy, it is our mission to become the most trusted and ...
Details
Summary
About the job:
convenient online destination for pet parents and our partners – vets and service providers – alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers! Our Opportunity: Chewy is seeking a Software Engineer to join the team in Plantation, FL or Boston, MA. This is an excellent opportunity to join our full stack engineering team...
Location:
Boston, MA
Job Type:
Full-Time
Permanent
Occupation:
Software Developers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Chewy
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Director, Engineering

Chewy
Boston, MA
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JOB DESCRIPTION Our Opportunity Chewy is seeking an experienced and ...
Details
Summary
About the job:
visionary Director of Engineering to lead the data, software, and machine learning engineering functions within our Marketing Science and Operations (MSO) team. This is a high-impact, high-visibility leadership role that offers the opportunity to influence architectural strategy, drive innovation through automation and AI/ML, and build web applications that empower one of the largest marketing teams in the e-commerce industry. What You'll Do - Lead Engineering Teams: Build, manage, and inspire multiple high-performing Scrum...
Location:
Boston, MA
Job Type:
Full-Time
Permanent
Occupation:
Architectural and Engineering Managers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Chewy
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Associate Director, Instock Management

Chewy
Boston, MA
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JOB DESCRIPTION Our Opportunity: Chewy is seeking an Associate Director, ...
Details
Summary
About the job:
Instock Management to join our Supply Chain Team based in Boston, MA. The Associate Director will lead a high-performing team of 3- 5 while being responsible all aspects of inventory management including (but not limited to): in stock strategy, inventory performance, vendor improvement, key supply chain initiatives and internal cross-functional partnerships. This is a rare opportunity to work side by side with smart, passionate, and highly motivated entrepreneurs in an amazing environment as we work together to be the...
Location:
Boston, MA
Job Type:
Full-Time
Permanent
Occupation:
Supply Chain Managers
Career Level / Education:
High school diploma or equivalent
Salary:
High Income Jobs ($80K-$99K)
From:
Chewy
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Senior Marketing Analytics Manager

Chewy
Boston, MA
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JOB DESCRIPTION Our Opportunity: We are looking for a Senior Marketing ...
Details
Summary
About the job:
Analytics Manager at our facility in Boston Massachusetts to develop and implement robust reporting to uncover actionable insights by identifying patterns, trends and opportunities that drive business growth and improve customer experiences. What You’ll Do: - Collaborate with cross-functional teams to define key metrics & KPIs that align with organizational goals and objectives. - Design and implement robust data models and reporting solutions to track and measure these metrics accurately. - Provide comprehensive support...
Location:
Boston, MA
Job Type:
Full-Time
Permanent
Occupation:
Business Intelligence Analysts
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Chewy
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Senior Program Manager, Voice of Customer

Chewy
Minneapolis, MN
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Opportunity: Chewy is seeking a Senior Program Manager, Voice of the ...
Details
Summary
About the job:
Customer to lead and drive one of our VoC program verticals. This role is responsible for improving the customer experience through strategic partnerships, structured program management, escalation handling, and executive communication. You will play a critical role in identifying, addressing, and preventing customer pain points by fostering collaboration across teams and instilling a sense of urgency in resolving defects. As a key advocate for our customers, you'll ensure potential issues are proactively mitigated and...
Location:
Minneapolis, MN
Job Type:
Full-Time
Permanent
Occupation:
Project Management Specialists
Career Level / Education:
Bachelor's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
Career Force
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Creative Manager

Chewy
Boston, MA
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Job Description Our Opportunity Chewy is looking for a Creative Manager with ...
Details
Summary
About the job:
best-in-class account and project management skills to join our Creative Services Team based in Plantation, FL, and Boston, MA. Our team fosters best-in-class creative outcomes that deliver on our internal partner’s business objectives. We understand what positive relationships require and the standard processes for growing them, while delivering an outstanding level of customer service. In this role, you will coordinate creative planning and execution for their integrated marketing campaigns and brand development....
Location:
Boston, MA
Job Type:
Full-Time
Permanent
Occupation:
Marketing Managers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Blind
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Senior Program Manager, Voice of Customer

Chewy
Plantation, FL
Actions
Apply
Save to My Profile
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Report this job
Job Description Opportunity Chewy is seeking a Senior Program Manager, Voice ...
Details
Summary
About the job:
of the Customer to lead and drive one of our VoC program verticals. This role is responsible for improving the customer experience through strategic partnerships, structured program management, escalation handling, and executive communication. You will play a critical role in identifying, addressing, and preventing customer pain points by fostering collaboration across teams and instilling a sense of urgency in resolving defects. As a key advocate for our customers, you’ll ensure potential issues are proactively...
Location:
Plantation, FL
Job Type:
Full-Time
Permanent
Occupation:
Marketing Managers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Blind
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information
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