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Telephony Operations Management Analyst

Hewlett-Packard Company
Boise, ID
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Telephony Operations Management Analyst Description - Role and ...
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Summary
About the job:
Responsibilities: - Acts as Regional Telephony Lead supporting Sales and Support contact centers for HP.com Store. - Handles day-to-day inquiries ranging from configuration and enhancement requests, end-user troubleshooting; to system-level troubleshooting and business continuity/recovery activities. - May require flexible/extended hours in support of major incident resolution and extended coordination with global IT, external vendors, multiple HP business units, etc. - Works with other regional and global leads on...
Location:
Boise, ID
Job Type:
Full-Time
Permanent
Occupation:
Management Analysts
Career Level / Education:
Bachelor's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
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Location: Boise
(Radius: Exact location only)
Job Type: Full-time
Salary: Upper Income Jobs ($50K-$79K)
Occupation: Management Analysts
Company Name: Company
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