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Quality Specialist

Job Description: A Service Desk Quality Analyst monitors and evaluates IT ...
Details
Summary
About the job:
service desk interactions (emails, tickets, chats) to ensure compliance, technical accuracy, and high-quality customer support. They analyze performance trends, identify training gaps, and provide coaching to agents to improve customer satisfaction (CSAT) and service efficiency. Key Responsibilities - Interaction Monitoring: Review inbound/outbound tickets and email responses for demeanor, accuracy, and policy compliance. - Performance Metrics Analysis: Track key performance indicators (KPIs) such as first response...
Location:
San Antonio, TX
Job Type:
Full-Time
Permanent
Occupation:
Software Quality Assurance Analysts and Testers
Career Level / Education:
Bachelor's degree
Salary:
High Income Jobs ($80K-$99K)
From:
Clearance Jobs
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
Responsible for supporting the sustainment of Applications/Services ...
Details
Summary
About the job:
providing the backend administration and support in the Oracle Cloud Infrastructure. Assist in defining requirements, designing and building data center technology components and testing efforts. Responsibilities and Duties - Familiarity with ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI, CyberArk, VMWare/Horizon is preferred - Installs Application client tools on VDI Images/Pools - Troubleshoots connections to Applications and integrations Load Balancing Configuration for Applications - Performs Application configuration...
Location:
Georgia
Job Type:
Full-Time
Permanent
Occupation:
Network and Computer Systems Administrators
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Clearance Jobs
Certifications / Licenses:
CompTIA Security+
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
HR Learning & Development Analyst Fully Remote *US Citizenship Required ...
Details
Summary
About the job:
Responsible for corporate learning and development function within the Human Resources Operations Team. Implements all aspects of organizational development. Develops training programs, facilitates corporate learning & development change management initiatives, and reviews current development programs to ensure alignment to company goals. Implements and reports on the effectiveness of leadership development, team development, and organizational communication programs and practices. Participates in the evaluation and...
Location:
Georgia
Job Type:
Full-Time
Permanent
Occupation:
Training and Development Specialists
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Clearance Jobs
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
Part Time Military Field Consultant Onsite in Mountain Home, Boise, ID Must ...
Details
Summary
About the job:
live within 50 miles of Mountain Home, Boise, ID U.S Citizenship Required Travels throughout their state and/or region, as directed, to support events that increase awareness of military community services. Collaborates with existing family support resources, identifies recommendations to address service gaps, and form relationships with community service providers, military services, and regional and local representatives. Job Requirements: Part Time Military Field Consultant Onsite in Mountain Home, Boise, ID Must...
Location:
Boise, ID
Job Type:
Part-Time
Full-Time
Permanent
Occupation:
Child, Family, and School Social Workers
Career Level / Education:
Bachelor's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
Clearance Jobs
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
Part Time Military Field Consultant Rapid City SD: Hybrid US Citizenship We ...
Details
Summary
About the job:
are seeking a Military Field Consultant for hire in support of the MHS- MOS program. This is a great opportunity for someone passionate about supporting military families and building strong community partnerships through regional travel. Job Description: Travels throughout their state and/or region, as directed, to support events that increase awareness of military community services. Collaborates with existing family support resources, identifies recommendations to address service gaps, and form relationships with...
Location:
Rapid City, SD
Job Type:
Part-Time
Full-Time
Permanent
Occupation:
Social and Human Service Assistants
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
From:
Clearance Jobs
Certifications / Licenses:
MOS Using Microsoft Office Excel 2007 (77-602)
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
Senior Power Platform/SharePoint Online Application Developer Locations : ...
Details
Summary
About the job:
Onsite at Oak Ridge, TN; Germantown, MD; or Lemont, IL Description A Senior Power Platform/SharePoint Administrator and Developer who is highly proficient in independently maintaining, developing and delivering high quality solutions and applications. Responsibilities - Serves as a senior-level problem-solver for intricate, business-critical Power Platform and M365 solutions. - Provides expertise in analyzing legacy/custom code, canvas/model-driven apps, complex flows, plugins, and integrations to implement effective...
Location:
Maryland
Job Type:
Full-Time
Permanent
Occupation:
Software Developers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Clearance Jobs
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
Part Time Military Field Consultant Augusta, ME: Hybrid US Citizenship We ...
Details
Summary
About the job:
are seeking a Military Field Consultant for hire in support of the MHS- MOS program. This is a great opportunity for someone passionate about supporting military families and building strong community partnerships through regional travel. Job Description: Travels throughout their state and/or region, as directed, to support events that increase awareness of military community services. Collaborates with existing family support resources, identifies recommendations to address service gaps, and form relationships with...
Location:
Augusta, ME
Job Type:
Part-Time
Full-Time
Permanent
Occupation:
Social and Human Service Assistants
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
Clearance Jobs
Certifications / Licenses:
MOS Using Microsoft Office Excel 2007 (77-602)
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
Military Outreach Consultant Wichita, KS **Prior Military Experience ...
Details
Summary
About the job:
Required We are looking for someone who is passionate about our Military and their support, with prior military service being a major plus! This is travel heavy role, about 75-100% throughout the state and/or region to support events that increase awareness of military community services. You will collaborate with existing family support resources, identifies recommendations to address service gaps, and form relationships with community service providers, military services, and regional and local representatives. - Job...
Location:
Wichita, KS
Job Type:
Full-Time
Permanent
Occupation:
Social Workers, All Other
Career Level / Education:
Bachelor's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
Clearance Jobs
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
Creates cyber-intelligence tools / methods and performs research and ...
Details
Summary
About the job:
analysis in order to mitigate and eliminate data and cyber security risks. Develops acceptance criteria for cybersecurity architecture. Day and night shifts available. \nProcess all requests received to the team inbox and systems. \nProcess security incidents and coordinate with stakeholders on those incidents. \nPerform account management actions as necessary for team tools. \nProvide inputs to the daily operations brief and daily executive summary. \nResponsible for covering all team key communication methods and recording...
Location:
Germantown, MD
Job Type:
Full-Time
Permanent
Occupation:
Information Security Analysts
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Clearance Jobs
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
Processes credentialing and re-credentialing applications for the client. ...
Details
Summary
About the job:
Reviews applications and prepares verification letters. Contacts various departments, licensing agencies, and insurance carriers to complete credentialing and re-credentialing applications. Provides support to the client in the collection and query of credentials of members of the client. \n \nConducts Primary Source Verification (PSV) of credentials such as licenses, certifications, registrations, professional school education, postgraduate, residency, or specialty training, board certifications, work history, and...
Location:
Forest Park, GA
Job Type:
Full-Time
Permanent
Occupation:
Human Resources Specialists
Career Level / Education:
Bachelor's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
Clearance Jobs
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
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