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Supervisor, Customer Experience, Energy Efficiency (Hybrid)

Eversource Energy
New Hampshire
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The Customer Experience Supervisor will be responsible for ensuring ...
Details
Summary
About the job:
Eversource residential and commercial customers experience a top tier customer journey when navigating our Energy Efficiency Programs. The newly created Customer Experience team will create and lead the customer journey strategy, providing outstanding customer service. The supervisor ensures compliance with Company and regulatory policies and procedures, while fostering an engaging environment of going above and beyond for our customers. This professional position is responsible for ownership of the customer experience with...
Location:
New Hampshire
Job Type:
Full-Time
Permanent
Occupation:
First-Line Supervisors of Office and Administrative Support Workers
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Supervisor, Customer Experience, Energy Efficiency (Hybrid)

Eversource Energy
Manchester, NH
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The Customer Experience Supervisor will be responsible for ensuring ...
Details
Summary
About the job:
Eversource residential and commercial customers experience a top tier customer journey when navigating our Energy Efficiency Programs. The newly created Customer Experience team will create and lead the customer journey strategy, providing outstanding customer service. The supervisor ensures compliance with Company and regulatory policies and procedures, while fostering an engaging environment of going above and beyond for our customers. This professional position is responsible for ownership of the customer experience with...
Location:
Manchester, NH
Job Type:
Full-Time
Permanent
Occupation:
First-Line Supervisors of Office and Administrative Support Workers
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Supervisor, Customer Experience, Energy Efficiency (Hybrid)

Eversource Energy
Connecticut
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The Customer Experience Supervisor will be responsible for ensuring ...
Details
Summary
About the job:
Eversource residential and commercial customers experience a top tier customer journey when navigating our Energy Efficiency Programs. The newly created Customer Experience team will create and lead the customer journey strategy, providing outstanding customer service. The supervisor ensures compliance with Company and regulatory policies and procedures, while fostering an engaging environment of going above and beyond for our customers. This professional position is responsible for ownership of the customer experience with...
Location:
Connecticut
Job Type:
Full-Time
Permanent
Occupation:
First-Line Supervisors of Office and Administrative Support Workers
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Supervisor, Customer Experience, Energy Efficiency (Hybrid)

Eversource Energy
Westwood, MA
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The Customer Experience Supervisor will be responsible for ensuring ...
Details
Summary
About the job:
Eversource residential and commercial customers experience a top tier customer journey when navigating our Energy Efficiency Programs. The newly created Customer Experience team will create and lead the customer journey strategy, providing outstanding customer service. The supervisor ensures compliance with Company and regulatory policies and procedures, while fostering an engaging environment of going above and beyond for our customers. This professional position is responsible for ownership of the customer experience with...
Location:
Westwood, MA
Job Type:
Full-Time
Permanent
Occupation:
First-Line Supervisors of Office and Administrative Support Workers
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Supervisor, Contact Center, Bilingual (Hybrid) - Supervisor, Centro de Contacto, bilingüe (Hibrido)

EverSource
New Britain, CT
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Este puesto es responsable de garantizar que los clientes de Eversource ...
Details
Summary
About the job:
disfruten de una experiencia de cliente de primer nivel al liderar a nuestros representantes de servicio al cliente en la prestación de un servicio de clase mundial. Garantiza el cumplimiento de las políticas y procedimientos normativos y de la empresa, mientras que fomenta un entorno atractivo para ir más allá para nuestros clientes en un entorno de centro de contacto las 24 horas del día, los 7 días de la semana. Este puesto profesional es responsable del desarrollo completo de los Representantes de Servicio al Cliente...
Location:
New Britain, CT
Job Type:
Full-Time
Permanent
Occupation:
First-Line Supervisors of Office and Administrative Support Workers
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Supervisor, Contact Center, Bilingual (Hybrid) - Supervisor, Centro de Contacto, bilingüe (Hibrido)

EverSource
Windsor, CT
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Este puesto es responsable de garantizar que los clientes de Eversource ...
Details
Summary
About the job:
disfruten de una experiencia de cliente de primer nivel al liderar a nuestros representantes de servicio al cliente en la prestación de un servicio de clase mundial. Garantiza el cumplimiento de las políticas y procedimientos normativos y de la empresa, mientras que fomenta un entorno atractivo para ir más allá para nuestros clientes en un entorno de centro de contacto las 24 horas del día, los 7 días de la semana. Este puesto profesional es responsable del desarrollo completo de los Representantes de Servicio al Cliente...
Location:
Windsor, CT
Job Type:
Full-Time
Permanent
Occupation:
First-Line Supervisors of Office and Administrative Support Workers
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Analyst, Energy Efficiency Evaluation (Hybrid)

Eversource Energy
Stamford, CT
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Eversource Energy is the largest Energy delivery company in New England. We ...
Details
Summary
About the job:
support over 3.6 million Gas and Electric customers across CT, MA and NH. Be a part of our mission to deliver reliable energy and superior customer service. ENERGY- BRINGS US TOGETHER!! This position supports research activities designed to evaluate, measure, and verify the energy and demand savings and benefits of Eversource's electric and gas energy efficiency (EE), demand response, and other energy management programs. This position synthesizes, applies, and reports the results of these activities to fulfill...
Location:
Stamford, CT
Job Type:
Full-Time
Permanent
Occupation:
Energy Engineers, Except Wind and Solar
Career Level / Education:
Bachelor's degree
Salary:
High Income Jobs ($80K-$99K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Data Analyst, Energy Efficiency (Hybrid)

Eversource Energy
Westwood, MA
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This data analyst position is responsible for supporting energy efficiency ...
Details
Summary
About the job:
Business Operations group in CT, MA and NH with an increased focus on supporting our tracking and reporting system (TrackSys) . The Business Operations group supports corporate budgets, accounting and reporting, regulatory reporting, key performance indicators, metrics activities and audit activities. This position is focused on supporting TrackSys energy efficiency measures and data support functions for Massachusetts but will also support Connecticut and New Hampshire measures and programs as necessary to provide...
Location:
Westwood, MA
Job Type:
Full-Time
Permanent
Occupation:
Mechanical Engineers
Career Level / Education:
Bachelor's degree
Salary:
High Income Jobs ($80K-$99K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Field Service Representative

EverSource
Hooksett, NH
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Records readings of watt-hour meters and associated demand attachments, ...
Details
Summary
About the job:
obtains probed and radio frequency data, and performs credit and collection activities. Connects, disconnects, installs, removes, and inspects self-contained single phase watt-hour meters. PRIMARY DUTIES Collects readings both manually and automated of watt-hour and demand meters for completion of field meter orders, missed cycle reads or other purposes Obtains probed meter and usage data. Performs credit and collection activities. Installs/removes single-phase self-contained watt-hour meters, including those associated...
Location:
Hooksett, NH
Job Type:
Full-Time
Permanent
Occupation:
Telecommunications Equipment Installers and Repairers, Except Line Installers
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

IT Security Engineer (hybrid)

EverSource
Berlin, CT
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Role and Scope of Position: Under general supervision, responsible for the ...
Details
Summary
About the job:
administration and support of security system software/hardware either at the Enterprise, Mid-Range or Desktop levels. Knowledge requirements include security principles, theories and concepts at a network and/or application layer, and access control technologies such as firewalls, content scanners, usage monitors, encryption, VPN and wireless. Provides technical support for all requirements in the planning, coordination, programming, and implementation of releases, upgrades or changes to security system software and...
Location:
Berlin, CT
Job Type:
Full-Time
Permanent
Occupation:
Information Security Analysts
Career Level / Education:
Bachelor's degree
Salary:
High Income Jobs ($80K-$99K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
5
Graphic Literacy
6
Workplace Documents
6
apply
Detailed Job Information
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