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Senior Customer Service Representative

Highmark Health
Columbus, OH
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**Company :**Highmark Inc.**Job Description :****JOB SUMMARY**This job ...
Details
Summary
About the job:
handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures that responses to inquiries are completed timely and according to established service and quality standards. May provide subject-matter direction to lower-level representatives.**ESSENTIAL RESPONSIBILITIES**+ Resolve customer inquiries and complaints via written, telephonic and face-to-face communication in a timely...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Senior Customer Service Representative

Highmark Health
Columbus, OH
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**Company :**Highmark Inc.**Job Description :****JOB SUMMARY**This job ...
Details
Summary
About the job:
handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures that responses to inquiries are completed timely and according to established service and quality standards. May provide subject-matter direction to lower-level representatives.**ESSENTIAL RESPONSIBILITIES**+ Resolve customer inquiries and complaints via written, telephonic and face-to-face communication in a timely...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Customer Service Representative

Highmark Health
Columbus, OH
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**Company :**Highmark Inc.**Job Description :****JOB SUMMARY**This job ...
Details
Summary
About the job:
resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work engagement.**ESSENTIAL RESPONSIBILITIES**+ Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned.+ Strives to resolve customer concerns in a single interaction via telephone, written, or face to face communication.+ Responds to a...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Hierarchical Condition Category (HCC) Coding Specialist

Highmark Health
Columbus, OH
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**Company :**Highmark Inc.**Job Description :****JOB SUMMARY**This job will ...
Details
Summary
About the job:
deliver value to the Health Plan, and its beneficiaries enrolled in Risk Adjusted government programs such as Medicare Advantage (MA) and Affordable Care Act (ACA), using skills including but not limited to Hierarchical Condition Category (HCC) Coding, medical coding, clinical terminology and anatomy/physiology, Centers for Medicare and Medicaid Services (CMS) coding guidelines, and Risk Adjustment Data Validation (RADV) Audits. Works closely with physicians, team members, Quality, Compliance, partners at Enterprise...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Medical Records Specialists
Career Level / Education:
Postsecondary nondegree award
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
Registered Health Information Technician
Certified Professional Coder
Certified Rehabilitation Counselor
Certified Coding Specialist
Certified Radiology Coder
Workkeys
Applied Math
3
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Hierarchical Condition Category (HCC) Coding Specialist

Highmark Health
Columbus, OH
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**Company :**Highmark Inc.**Job Description :****JOB SUMMARY**This job will ...
Details
Summary
About the job:
deliver value to the Health Plan, and its beneficiaries enrolled in Risk Adjusted government programs such as Medicare Advantage (MA) and Affordable Care Act (ACA), using skills including but not limited to Hierarchical Condition Category (HCC) Coding, medical coding, clinical terminology and anatomy/physiology, Centers for Medicare and Medicaid Services (CMS) coding guidelines, and Risk Adjustment Data Validation (RADV) Audits. Works closely with physicians, team members, Quality, Compliance, partners at Enterprise...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Medical Records Specialists
Career Level / Education:
Postsecondary nondegree award
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
Registered Health Information Technician
Certified Professional Coder
Certified Rehabilitation Counselor
Certified Coding Specialist
Certified Radiology Coder
Workkeys
Applied Math
3
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Hierarchical Condition Category (HCC) Coding Specialist

Highmark Health
Columbus, OH
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**Company :**Highmark Inc.**Job Description :****JOB SUMMARY**This job will ...
Details
Summary
About the job:
deliver value to the Health Plan, and its beneficiaries enrolled in Risk Adjusted government programs such as Medicare Advantage (MA) and Affordable Care Act (ACA), using skills including but not limited to Hierarchical Condition Category (HCC) Coding, medical coding, clinical terminology and anatomy/physiology, Centers for Medicare and Medicaid Services (CMS) coding guidelines, and Risk Adjustment Data Validation (RADV) Audits. Works closely with physicians, team members, Quality, Compliance, partners at Enterprise...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Medical Records Specialists
Career Level / Education:
Postsecondary nondegree award
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
Registered Health Information Technician
Certified Professional Coder
Certified Rehabilitation Counselor
Certified Coding Specialist
Certified Radiology Coder
Workkeys
Applied Math
3
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Epic Systems Analyst - Willow IP

Highmark Health
Columbus, OH
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**Company :**enGen**Job Description :****JOB SUMMARY**This job is ...
Details
Summary
About the job:
responsible for configuring, rolling out, and supporting the assigned Willow IP Epic application(s). Responsibilities include business/systems analysis, requirements definition and documentation, system design, and problem resolution. The analyst communicates with system end-users to understand issues and implement solutions.**ESSENTIAL RESPONSIBILITIES**+ Plans, designs/builds, tests, implements, and supports the needs of Willow IP Epic software.+ Analyzes and determines system requirements and specifications. Performs and...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer Systems Analysts
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Senior Project Manager

Highmark Health
Columbus, OH
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**Company :**Highmark Health**Job Description :****JOB SUMMARY**This job ...
Details
Summary
About the job:
defines, plans, and delivers of complex programs that require cross-functional collaboration and management of inter-dependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget. Includes the management of a group of internal exempt and/or matrixed employees and contractors that serve on the program(s) to deliver solutions for the business.**ESSENTIAL RESPONSIBILITIES**+ Work with business and technical organizations to drive out program strategy and...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Information Technology Project Managers
Career Level / Education:
High school diploma or equivalent
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
Project Management Professional
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
5
apply
Detailed Job Information

Sales Support Undergraduate Intern

Highmark Health
Delaware, OH
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at Highmark Health in Dover, Delaware, United States Company : United ...
Details
Summary
About the job:
Concordia Dental : SUMMARY OF JOB RESPONSIBILITIES This job has the goal of providing the opportunity to acquire practical experience through direct exposure to the related business line(s) and to develop the next generation of diverse business professionals. To that end, the program will provide hands-on training and experience in the business line, expose the various career opportunities in the business line and related areas, and prepare participants for positions in the business. Typical responsibilities include,...
Location:
Delaware, OH
Job Type:
Part-Time
Full-Time
Internship
Occupation:
Management Analysts
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Senior Hierarchical Condition Category

Highmark Health
Delaware, OH
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at Highmark Health in Dover, Delaware, United States Company : Highmark Inc. ...
Details
Summary
About the job:
: JOB SUMMARY This job will deliver value to the Health Plan and its beneficiaries enrolled in risk-adjusted government programs such as Medicare Advantage (MA) and Affordable Care Act ( ACA ) through Hierarchical Condition Category ( HCC ) coding, medical coding, clinical terminology and anatomy/physiology, Centers for Medicare and Medicaid Services ( CMS ) coding guidelines, and support of Risk Adjustment Data Validation ( RADV ) audits. Works closely with colleagues, leadership, enterprise matrix partners (such as...
Location:
Delaware, OH
Job Type:
Full-Time
Permanent
Occupation:
Medical Records Specialists
Career Level / Education:
Postsecondary nondegree award
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
Certified Radiology Coder
Certified Professional Coder
Certified Coding Specialist
Registered Health Information Technician
Certified Rehabilitation Counselor
Workkeys
Applied Math
3
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information
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