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Front Desk Manager

Holiday Inn Express
Van Wert, OH
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271862681 The Front desk Manager is responsible for ensuring the operation ...
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About the job:
of the Front Desk and Guest Services in an attentive, friendly, efficient, and courteous manner, providing all guests with quality service prior to and throughout their stay, while over seeing the front desk staff. Responsibilities: · Respond to all guest requests, problems, complaints, and surveys. · Motivate, coach, counsel and discipline all front desk staff according to policies and procedures. · Prepare and conduct all interviews and follow hiring procedures. · In sure proper training of all front desk staff. ·...
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