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Senior Customer Service Representative

JM Family Enterprises
Deerfield Beach, FL
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The Senior Customer Service Representative answers inbound calls to provide ...
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Summary
About the job:
courteous and accurate replies to primary support inquiries from JM&A dealers, Field Sales Representatives, and product contract holders. This position is accountable for deepening the relationships we have with both internal and external customers. Additionally, the CSR role will effectively support all general JM&A inquiries that include but are not limited to contract administration, dealer portal support and forms/supply orders. The ideal candidate has 2+ years of experience in providing a white glove level of...
Location:
Deerfield Beach, FL
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Entry Level Jobs (less than $30K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Parts Specialist

JM Family Enterprises
Jacksonville, FL
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The Vehicle Processing Centers (VPC) operate in a manufacturing setting and ...
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Summary
About the job:
are responsible for processing new Toyota/Lexus vehicles and preparing them for delivery to dealerships located in the Southeast. The Parts Specialist will be responsible to m ove material within a warehouse or storage facility to and from the loading platform. Responsibilities: - Assisting in parts build-up. - Picking parts according to vehicle requirements. - Material handling for shipping and receiving. - Accurately delivering parts to all accessory shops. - Accurately stocking & restocking parts within the parts...
Location:
Jacksonville, FL
Job Type:
Full-Time
Permanent
Occupation:
Parts Salespersons
Career Level / Education:
Less than high school
Salary:
Entry Level Jobs (less than $30K)
Certifications / Licenses:
Driver's License
Workkeys
Applied Math
3
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

JM Lexus- Retail Loaner Agent

JM Family Enterprises
Margate, FL
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Advises customers about JM Lexus and full range of standard loaner car ...
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Summary
About the job:
options. Provides personalized service, completing rental and return transactions, checking records and obtaining needed documents from customers. Coordinates with bank to track lease returns. Responsibilities: Services as a front-line representative to customers in the Service Department of the dealership that have been set up for a loaner while their vehicle is in for service. - Meet and greet the next guest waiting for a loaner. - Review the guest's driver's license, credit card and auto insurance for accuracy. - Open a...
Location:
Margate, FL
Job Type:
Full-Time
Permanent
Occupation:
Loan Interviewers and Clerks
Career Level / Education:
Less than high school
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
Driver's License
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
3
apply
Detailed Job Information

Customer Care Representative

JM Family Enterprises
Saint Louis, MO
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As a Customer Care Representative, you'll be the reassuring voice for ...
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Summary
About the job:
individuals navigating their vehicle financed account, offering support and solutions over the phone. This role is about listening, building rapport and addressing inquiries to the satisfaction of each customer. We strive for one call resolution! Responsibilities: - Offer personalized assistance to SETF customers while maintaining professionalism throughout all interactions. - Create customer experiences that result in brand loyalty. - Document customer interactions in the Customer Relationship Management system and...
Location:
Saint Louis, MO
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Customer Experience Support Associate

JM Family Enterprises
Saint Louis, MO
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In this role as a Customer Experience Support Associate , you'll be the ...
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Summary
About the job:
backbone of our call center operations, handling a mix of standard and unique administrative tasks that keep our customer interactions smooth and professional. You'll have the chance to flex your organizational muscles and show off your communication skills as you tackle phone duties and clerical work that are vital to our team's success. . Responsibilities: - Handling mail items - Data entry - Creation or completion of reporting - Title work processing - Extension/due date change processing - Calling customers and...
Location:
Saint Louis, MO
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Lease End Experience Representative

JM Family Enterprises
Saint Louis, MO
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As a Lease End Experience Representative , you will be the guiding hand for ...
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Summary
About the job:
customers at the end of their lease journey as well as collecting any balances associated with their lease after turn-in. Your role blends attentive customer service with insightful sales tactics to clearly communicate lease-end options and responsibilities. It's about providing clarity and support, helping customers make informed decisions as they transition from their current lease. You will also be responsible to collect end of lease balances on vehicles with excess mileage, excessive wear and use or other...
Location:
Saint Louis, MO
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

JM LEXUS - Automotive Service Technician

JM Family Enterprises
Margate, FL
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JM Lexus is hiring a full-time Automotive Service Technician . ...
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Summary
About the job:
Responsibilities: - Working in a fast-paced environment and handling different tasks and duties. - Functioning as a skilled-level technician who is able to perform diagnosis and repairs in all areas, in addition to being specialized in particular areas of repair. - Examining the vehicles to determine if additional safety or service work is necessary - Road-testing vehicles to check work performed. - Keeping abreast of factory technical bulletins. - Understanding and keeping abreast with federal, state, and local regulations that...
Location:
Margate, FL
Job Type:
Full-Time
Permanent
Occupation:
Automotive Service Technicians and Mechanics
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
Occupational Safety & Health Administration Certification
Certified Toyota Service Technician
Driver's License
Automotive Service Excellence
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Insurance Operations Manager

JM Family Enterprises
Deerfield Beach, FL
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The Insurance Operations Manager position drives all aspects of the ...
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Summary
About the job:
corporate insurance submission program placement, including the risk analysis, administration, and communication required throughout the process. This dynamic role works with risk owners and stakeholders to understand their business model, their risk tolerance, and related risk exposure. The associate in this position is able to manage direct reports, day-to-day oversight and drives the corporate risk strategies involving the insurance programs they manage. This is often accomplished through data-driven analytics and...
Location:
Deerfield Beach, FL
Job Type:
Full-Time
Permanent
Occupation:
General and Operations Managers
Career Level / Education:
Associate's degree
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
Certified Property Casualty Underwriter
Workkeys
Applied Math
5
Graphic Literacy
5
Workplace Documents
5
apply
Detailed Job Information

Bilingual Customer Care Representative

JM Family Enterprises
Saint Louis, MO
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As a Customer Care Representative , you'll be the reassuring voice for ...
Details
Summary
About the job:
individuals navigating their vehicle financing, offering support and solutions over the phone. This role is about more than just answering questions; it's about providing a steady hand to customers when they need it most, ensuring their experience is as smooth as their drive. Join us to be a key player in a team that values clear communication and genuine assistance. Responsibilities: - Clearly and accurately assisting customers by taking inbound calls on a dialer system. - Researching, resolving, and documenting issues. -...
Location:
Saint Louis, MO
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

JM Lexus- Body Shop Technician

JM Family Enterprises
Margate, FL
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Join our team as a Body Shop Technician and immerse yourself in a role that ...
Details
Summary
About the job:
revolves around meticulous automotive repairs, including the precise removal, replacement, and repair of damaged components. You'll have the opportunity to work hands-on with vehicle frames and unibody components, ensuring they meet both manufacturer and industry standards for quality and timeliness. Enjoy the perks of a tidy workspace and a comprehensive benefits package that supports your well-being both on and off the job. Responsibilities: - Conduct structural repairs on vehicle frames and restore bodywork to its...
Location:
Margate, FL
Job Type:
Full-Time
Permanent
Occupation:
Automotive Body and Related Repairers
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
3
Graphic Literacy
3
Workplace Documents
4
apply
Detailed Job Information
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