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Embedded Banking Client Service Team Manager

KeyBank NA
Cleveland, OH
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78977002 272250251 Location: For Those Who Work At Home - Various, Ohio ...
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44145 Client Service Team Manager is responsible for handling various escalated and complex requests surrounding the day-to-day servicing clients. Client Service Team Manger will lead a group of Client Service Specialists which will handle escalated client requests or concerns to include conversations with the client, document detail in bank complaint tracking system and presenting root cause findings to leadership for improvement of overall experience for the customer. They will assist with client conversions and...
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Employee Relations Consultant

KeyBank NA
Cleveland, OH
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78529513 271670506 Location: 4900 Tiedeman Road - Brooklyn, Ohio 44144-2302 ...
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Job Summary The Employee Relations (ER) Consultant is an individual contributor role reporting to the ER Solutions Team Manager in a virtual call center environment. This role provides employee relations consultation and support to employees and managers and uses judgment to escalate matters that have been determined to require more in-depth review, investigation and/or consultation for resolution to the Senior Lead ER Consultant. Responsibilities Provide HR consultation and support on employee relations issues...
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5
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4
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Learning Facilitator

KeyBank NA
Cleveland, OH
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78688109 271413034 Location: For Those Who Work At Home - Various, ...
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Washington 98136 *Location will be virtual/remote, but must be located in the Pacific Time Zone. Job Summary Reporting to the Senior Manager of Learning Delivery, this role is a key contributor to delivering best-in-class learning experiences in physical classroom, virtual and hybrid learning environments. This role facilitates content spanning from leadership competencies to job-specific skills with a goal of improving an individuals' performance and contribution to business results. This role serves as a knowledge broker...
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Workkeys
Applied Math
4
Graphic Literacy
4
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5
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Lead Specialist- Late Stage Collections

KeyBank NA
Cleveland, OH
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Location:4910 Tiedeman Road - Brooklyn, Ohio 44144We are not your typical ...
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collections team!Our job is to work with clients to catch them up on their accounts! 90% of your role is on the phones, connecting with clients and working with them to give them alternatives to update their account.Training:Two weeks of training. 8:30 am - 5:30 pm.Location: Hybrid after training with 4 days at home and 1 day (Friday) in office.Mon-Thurs 12:30-9:00 pm, Friday 8:00-4:30 with a rotating Saturday: 8 am-2 pmNOTE: We also have a day shift available, should an evening shift not work for your life. The day...
Location:
Cleveland, OH
Job Type:
Full-Time
Permanent
Occupation:
First-Line Supervisors of Office and Administrative Support Workers
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
3
Graphic Literacy
4
Workplace Documents
4
apply
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Lead Specialist- Late Stage Collections

KeyBank NA
Cleveland, OH
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78662765 271315166 Location: 4910 Tiedeman Road - Brooklyn, Ohio 44144 We ...
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About the job:
are not your typical collections team! Our job is to work with clients to catch them up on their accounts! 90% of your role is on the phones, connecting with clients and working with them to give them alternatives to update their account. Training: Two weeks of training. 8:30 am - 5:30 pm. Location: Hybrid after training with 4 days at home and 1 day (Friday) in office. Mon-Thurs 12:30-9:00 pm, Friday 8:00-4:30 with a rotating Saturday: 8 am-2 pm NOTE: We also have a day shift available, should an evening shift not work...
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Workkeys
Applied Math
3
Graphic Literacy
4
Workplace Documents
4
apply
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Lead Specialist - 2nd Shift Recovery Specialist

KeyBank NA
Cleveland, OH
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78058678 269509556 Location: 4910 Tiedeman Road - Brooklyn, Ohio 44144 We ...
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are not your typical Collections Team, and we are looking for a Recovery Collector that will specialize in collecting payments for delinquent loans that are noted as charge off accounts. "This is an entry level position and can be a great way to get your foot in the door into a corporate environment." At KeyBank, we pride ourselves on being client advisors! This is a hybrid role where you will be asked to work on site at least one day per week with the other work being at home. Our in-office day is Friday. Shifts...
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Workkeys
Applied Math
3
Graphic Literacy
4
Workplace Documents
4
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Lead Specialist - 2nd Shift Recovery Specialist

KeyBank NA
Cleveland, OH
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78626123 271212156 Location: 4910 Tiedeman Road - Brooklyn, Ohio 44144 We ...
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About the job:
are not your typical Collections Team, and we are looking for a Recovery Collector that will specialize in collecting payments for delinquent loans that are noted as charge off accounts. "This is an entry level position and can be a great way to get your foot in the door into a corporate environment." At KeyBank, we pride ourselves on being client advisors! This is a hybrid role where you will be asked to work on site at least one day per week with the other work being at home. Our in-office day is Friday. Shifts...
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Salary:
Certifications / Licenses:
Workkeys
Applied Math
3
Graphic Literacy
4
Workplace Documents
4
apply
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Commercial Card Servicing Team Lead

KeyBank NA
Cleveland, OH
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78335019 270067107 Location: For Those Who Work At Home - Various, Ohio ...
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44145 The Commercial Card Servicing Team Lead is responsible for handling various escalated and complex requests surrounding the day to day servicing of commercial card clients. The Commercial Card Client Service Team Lead will lead a group of Servicing Specialists which handle day to day servicing requests or concerns which include conversations with the client, documenting detail in bank complaint tracking system and presenting root cause findings to leadership for improvement of overall experience for the customer....
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Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
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Key Private Bank Associate

KeyBank NA
Cleveland, OH
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78277074 269924776 Location: 4900 Tiedeman Road - Brooklyn, Ohio 44144-2302 ...
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The KPB Associate provides trust administration support to enable Trust Officer(s) to effectively manage the administration of fiduciary accounts while maintaining an optimal level of client service. Provide sales support to the assigned Trust Officer(s). ESSENTIAL JOB FUNCTIONS Trust Administration Support Performs day-to-day functions on assigned accounts accurately and by necessary deadlines (i.e., open accounts, close accounts, asset maintenance, process bills, cash receipts, etc.); interfaces with centralized...
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Workkeys
Applied Math
4
Graphic Literacy
4
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4
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Lead Payment Processing Lockbox Specialist

KeyBank NA
Cleveland, OH
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78172726 269643242 Location: 4910 Tiedeman Road - Brooklyn, Ohio 44144 ...
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Please note that this position is located fully on-site. Hours: 8am-4:30pm Monday- Friday There is a Numeric Data Entry Assessment and a Sorting Assessment as part of the onsite interview process. If a reasonable accommodation is needed, please see below on how to submit a request. JOB BRIEF (PURPOSE) Under limited supervision, expertly monitors the progress and successful completion of functions including extraction, batch creation, image capture, item processing, encoding and data entry. Ensures client deposit data is...
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Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information
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State: OH
Industry: Health Care and Social Assistance
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