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Advance Technical Support Technician - BTTU (Remote)

Metronet Inc.
Ohio
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MetroNet Inc. 401(k) United States, Ohio April 23, 2024 Description Love ...
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Summary
About the job:
Your Mondays again! Advance Technical Support Technician As an Advance Technical Support (ATS) Technician , you will facilitate the prompt detection, resolution, escalation and reporting of service impacting events and incidents. Our ATS team facilitates and maintains relationships with our off-net providers, Carriers, and internal teams for the purposes of owning customer support, maintain service, and upholding SLA agreements. This team and this role will also support calls for connectivity issues, performing incident...
Location:
Ohio
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Bachelor's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
Cisco Certified Network Associate
Cisco Certified Network Professional
Workkeys
Applied Math
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Graphic Literacy
4
Workplace Documents
5
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State: OH
Company Name: Metronet Inc.
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