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Service Desk Lead

NTT Data International L.L.C.
Washington, DC
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Req ID: 252377 NTT DATA Services strives to hire exceptional, innovative and ...
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Summary
About the job:
passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Desk Lead to join our team in DC, District of Columbia (US-DC), United States (US). Responsibilities: - Lead and manage 24/7 Service Desk Operations for a large federal client, ensuring high-quality service delivery, client satisfaction, and compliance with service level agreements (SLAs). - Collaborate closely with federal client...
Location:
Washington, DC
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
ITIL Foundation certification (v3)
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Applied Math
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Graphic Literacy
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Workplace Documents
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Location: Washington
(Radius: Exact location only)
Industry: Educational Services
Company Name: NTT Data International L.L.C
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