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SERVICE DESK AGENT

Nesco Resource
Alpharetta, GA
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Summary : The Service Desk Agent is the first point of contact for the users ...
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Summary
About the job:
who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Agent is focused on providing best in class customer service, achieving high levels of first call resolution, and identifying opportunities to streamline/automate agent process. Responsibilities include: • Demonstrate strong...
Location:
Alpharetta, GA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Desktop Support/IMAC (PART-TIME)

Nesco Resource
Greenwich, CT
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Nesco is seeking PART-TIME IMAC & Desktop Support Technicians for NYC. - ...
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Summary
About the job:
Technicians will be responsible for pre-setup and imaging on new equipment - Backup, disconnect, and reconnect end users' desktops at new location - Test equipment and support end users at new location for any issues that arise after IMAC - The technician will take direction from service manager to resolve desk side support and IMAC for end users. - Some desktop support experience required - Looking for technicians with 2 years of experience. Hours are typically around 25-35 hours a week. Nesco Resource and affiliates...
Location:
Greenwich, CT
Job Type:
Part-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Information Technology Manager

Nesco Resource
Hudson, OH
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Work for an educational consulting firm as an IT Manager ! This position is ...
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Summary
About the job:
a permanent/direct hire opportunity located in Castleton, NY This position directs and manages information technology (IT) helpdesk staff and oversees and coordinates the helpdesk and support operations. This position will also manage school district IT-related services, district customer relations, and district-based IT staff. What you need to know:Salary: $75,000-$90,000Location: Castleton, NY (onsite)Hours: 8 AM – 4:30 PM, Monday through Friday (1 hour lunch)Travel: Regional travel to German Town and Hoosick...
Location:
Hudson, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Field Break Fix Technician

Nesco Resource
Richmond, VA
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Nesco Resource is seeking a Field Server Break Fix Technician supporting ...
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Summary
About the job:
data centers servicing a financial client covering the greater Chicago area on a full-time basis. Things to Know: - Direct hire - First shift, M-F - Stand-by and on-call rotation Responsibilities: - Server Break Fix Response - X86 Background and Break Fix Skills - The Tech must be able to get to the site, open up the box, self diagnose and ultimately perform break fix duties on the box his/herself. - Client/Dell/IBM Server Break Fix skills - Own Tools is a major plus - The ideal candidate is someone who can walk the team...
Location:
Richmond, VA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

IT (Information Technology) Position

Nesco Resource
Williamsport, PA
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Are you a tech-savvy wizard with a passion for problem-solving? We're on the ...
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Summary
About the job:
lookout for a dynamic individual to fill a client we are working with in Williamsport for an IT Position, offering an exciting temp-to-hire opportunity! Day to Day Responsibilities: - Utilize your expertise in Office 365 and SEQUEL (SQL) to streamline operations. - Tackle minor programming tasks with finesse—nothing too heavy, just enough to keep things running smoothly. - Embrace the opportunity to learn our in-house systems and adapt to new technologies with ease. - Be the go-to person for all things tech,...
Location:
Williamsport, PA
Job Type:
Full-Time
Permanent
Temporary
Occupation:
Information Technology Project Managers
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Field Break Fix Technician

Nesco Resource
Illinois
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Nesco Resource is seeking a Field Server Break Fix Technician supporting ...
Details
Summary
About the job:
data centers servicing a financial client covering the greater Chicago area on a full-time basis. Things to Know: - Direct hire - First shift, M-F - Stand-by and on-call rotation Responsibilities: - Server Break Fix Response - X86 Background and Break Fix Skills - The Tech must be able to get to the site, open up the box, self diagnose and ultimately perform break fix duties on the box his/herself. - Client/Dell/IBM Server Break Fix skills - Own Tools is a major plus - The ideal candidate is someone who can walk the team...
Location:
Illinois
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Desktop Support/IMAC (PART-TIME)

Nesco Resource
Greenwich, NY
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Nesco is seeking PART-TIME IMAC & Desktop Support Technicians for NYC. - ...
Details
Summary
About the job:
Technicians will be responsible for pre-setup and imaging on new equipment - Backup, disconnect, and reconnect end users' desktops at new location - Test equipment and support end users at new location for any issues that arise after IMAC - The technician will take direction from service manager to resolve desk side support and IMAC for end users. - Some desktop support experience required - Looking for technicians with 2 years of experience. Hours are typically around 25-35 hours a week. Nesco Resource and affiliates...
Location:
Greenwich, NY
Job Type:
Part-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Service Desk Coordinator - Austin, TX

Nesco Resource
Austin, TX
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Job Description Service Desk Coordinator: Perform day-to-day work activities ...
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Summary
About the job:
coordinating the delivery of Move/Add/Change (MAC) Services and/or Break-fix cases - the ad hoc rearrangement, addition, or deletion of product and service components or features such as software, hardware, carrier provisioning or other network components. Responsible for dispatching and closing all assigned cases including communicating, tracking, reconciling, and documenting the cases accurately within designated guidelines, deadlines, and margin requirements. Coordinate with various functional groups to complete...
Location:
Austin, TX
Job Type:
Full-Time
Permanent
Occupation:
First-Line Supervisors of Office and Administrative Support Workers
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

IT Support Specialist

Nesco Resource
El Dorado, KS
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BASIC FUNCTION: Resolves entry-level end-user calls and installs, modifies, ...
Details
Summary
About the job:
and repairs desktop and laptop computer hardware and software systems under close supervision. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: (functions considered essential as defined by ADA) Provides Tier 1 support primarily, and as needed and assigned Tier 2 support Receives and responds to user requests, providing users with technical support and resolving routine problems concerning information and voice systems related issues and other information Receives and coordinates, as needed, all levels of technical questions...
Location:
El Dorado, KS
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
Microsoft Certified Desktop Support Technician
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Specialist Site IT Associate

Nesco Resource
Tucson, AZ
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Job Specialist Site IT Associate POSITION SUMMARY: Serves as a source of ...
Details
Summary
About the job:
technical assistance and support to the user community for data, voice, video, hardware and software. Responds, coordinates, diagnoses, and troubleshoots calls for break/fix, software installs, moving/relocating, and equipment swaps in a timely manner; or escalates problems on behalf of the customer to the appropriate technical staff for resolution. Electronically documents activities. Supports and maintains effective relationships with users. ESSENTIAL FUNCTIONS: Provides and documents day-to-day technical support to...
Location:
Tucson, AZ
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information
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Job Type: Permanent
Salary: Middle Income Jobs ($30K-$49K)
Industry: Educational Services
Career/Education Level: Associate degree
Company Name: Nesco Resource
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