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Technical Help Desk

Pro-Signs Inc
Los Angeles, CA
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This is a remote position. As a Technical Help Desk, you’ll provide ...
Details
Summary
About the job:
friendly, professional support to customers remotely via phone in our call center. You’ll follow our knowledge base articles to troubleshoot and resolve basic technical issues or escalate them to clients when needed. This is not a highly technical role—it’s about clear communication, reliability, and adhering to our proven processes. Key Responsibilities: Serve as the first point of contact for client support requests (primarily via phone and ticketing system). Use knowledge base articles to diagnose and resolve basic...
Location:
Los Angeles, CA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Some college, no degree
Salary:
High Income Jobs ($80K-$99K)
From:
Barefoot Student
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
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Detailed Job Information
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