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Call Center Specialist

The Phoenix Group
Charlotte, NC
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Job Description: Additional duties include the following: - Manage vendors ...
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About the job:
to ensure agreed upon scope, deliverables, and service level agreements - Manage cross team dependencies, and coordinate cross-team initiatives to address issues - Create new agent phones within a Cisco Hosted Collaboration Environment - Act as liaison for all IT projects between Customer Care Center leadership and IT - Assign and Manage UCCE Precision Queues to maximize efficiency and effectiveness - Coordinate UAT for any future releases and enhancements - Assist with day to day technical issues with the Cisco...
Location:
Charlotte, NC
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
Project Management Professional
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
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Detailed Job Information

Infrastructure Engineer

The Phoenix Group
New York, NY
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Job Description: Infrastructure Engineer - Principal Duties and ...
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Summary
About the job:
Responsibilities: Design, maintain, upgrade, monitor server and data storage infrastructure in all firm offices and datacenters and Microsoft Azure including but not limited to Windows Server 2016/2012, Exchange 2016, Exchange Online, Microsoft Teams, and other related systems. - Manage and maintain Microsoft and Azure Active Directory. - Design, implement, upgrade, and maintain Microsoft Exchange 2016, Exchange Online, and other ancillary systems in a hybrid enterprise environment. - Manage and maintain VMWare environment. -...
Location:
New York, NY
Job Type:
Full-Time
Permanent
Occupation:
Software Developers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
5
Graphic Literacy
4
Workplace Documents
5
apply
Detailed Job Information

Blockchain Engineer

The Phoenix Group
New York, NY
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p>This solution aims to enhance access to private market investments for ...
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About the job:
advisors and their high-net-worth clients through innovative technological approaches. The ideal candidate will possess the ability to comprehend intricate business challenges, define project scopes, identify business prospects, streamline workflows, and effectively communicate findings across all organizational levels. This role is prominent and entails close collaboration with Engineering, Product, senior leadership, and industry partners. /p> p> br> /p> p> strong>Responsibilities: /strong> /p> ul> li>Develop and...
Location:
New York, NY
Job Type:
Full-Time
Permanent
Occupation:
Software Developers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information
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