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78908964 272105346 JOB SUMMARY The Supervisor of Customer Care Call Center ...
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About the job:
is responsible for leading and providing feedback to aid representatives in accomplishing their key measures of success. By providing professional, efficient and knowledgeable supervision, the skills expected to be demonstrated include but are not limited to: In depth knowledge of Charter products and services, including but not limited to Charter Residential Billing, Video or Internet/Phone technical support; Ability to develop and motivate representatives to ensure performance metrics are consistently attained;...
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Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
78887565 272032556 Responsible for managing facilities planning, building ...
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About the job:
maintenance, reception and switchboards, mailroom, conference rooms and Employee Services functions. Actively and consistently supports all efforts to simplify and enhance the customer experience. Manage facilities planning including physical layout and space allocation, office moves, preparation of cost estimates for space allocations, coordination with departments / contractors for reconfiguring space, furniture and equipment. Manage maintenance of buildings and grounds; ensures all utility systems are fully...
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Occupation:
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Workkeys
Applied Math
5
Graphic Literacy
4
Workplace Documents
5
78516490 270681754 Do you have a passion for helping others? Looking for a ...
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About the job:
Collections position that values integrity and teamwork? If so, you'll fit right in with Spectrum's Customer Operations Collections team! Spectrum maintains our 32 million customers by offering trailblazing products and services. Our goal is not only to exceed the expectations of our users, but our employees too! Spectrum's Collections team works directly with our customers, focusing on their needs and keeping them informed of all things Charter. It's a communication-focused job that allows you to showcase your...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
3
Graphic Literacy
4
Workplace Documents
4
78932298 272174902 Do you have a passion for helping others? Looking for a ...
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Summary
About the job:
Collections position that values integrity and teamwork? If so, you'll fit right in with Spectrum's Customer Operations Collections team! Spectrum maintains our 32 million customers by offering trailblazing products and services. Our goal is not only to exceed the expectations of our users, but our employees too! Spectrum's Collections team works directly with our customers, focusing on their needs and keeping them informed of all things Charter. It's a communication-focused job that allows you to showcase your...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
3
Graphic Literacy
4
Workplace Documents
4
78622495 270926550 This position is responsible for the coaching and ...
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Summary
About the job:
development of a team of supervisors in a fast-paced, dynamic call center environment. The manager is accountable for meeting and exceeding departmental and call center goals. This position is responsible for the management of customer service staff including all activities that contribute to ensuring customers receive the best service possible. Actively and consistently support all efforts to simplify and enhance the customer experience. Contribute to the Company vision of being the industry leader in customer service...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
78574151 270906911 Do you have a passion for driving innovative solutions in ...
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About the job:
Human Resources? Are you proactive, consultative, and data-oriented? If so, a home on the Customer Operations Human Resources team at Spectrum could be for you. At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Human Resources team creates the strategies, policies, and procedures that help support our employees and meet business objectives. Using a proactive approach, the HR team helps deliver the exceptional services and experiences Spectrum is known for. BE PART OF THE...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
5
Graphic Literacy
4
Workplace Documents
5
77906743 270140438 This position is responsible for the coaching and ...
Details
Summary
About the job:
development of a team of call center representatives in a fast-paced, dynamic call center environment. This supervisor is responsible for leading and providing feedback to aid representatives in accomplishing their key measures of success, including all activities that contribute to ensuring customers receive effortless and world class service. Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork. Actively and consistently support all efforts to...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
78035662 269384171 Do you have a passion for helping others? Looking for a ...
Details
Summary
About the job:
Collections Recovery position that values integrity and teamwork? If so, you'll fit right in with Spectrum's Customer Service team! Spectrum maintains our 32 million customers by offering trailblazing products and services. Our goal is not only to exceed the expectations of our users, but our employees too! Spectrum's Collections team works directly with our customers, focusing on their needs and keeping them informed of all things Charter. It's a communication-focused job that allows you to showcase your real-time...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
3
Graphic Literacy
4
Workplace Documents
4
78012496 269089961 JOB SUMMARY The Supervisor of Customer Care Call Center ...
Details
Summary
About the job:
is responsible for leading and providing feedback to aid representatives in accomplishing their key measures of success. By providing professional, efficient and knowledgeable supervision, the skills expected to be demonstrated include but are not limited to: In depth knowledge of Charter products and services, including but not limited to Charter Residential Billing, Video or Internet/Phone technical support; Ability to develop and motivate representatives to ensure performance metrics are consistently attained;...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
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