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Rep 1, Cust Svc Billing - 5/17/2024
Time Warner Cable Services LLC
Zanesville, OH
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78802948 271688998 At a Glance Full-time entry-level to mid-level customer
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service role resolving customer billing inquiries and account issues, adjusting services as requested, and upholding positive customer relationships. Profile:A flexible communicator and good listener who can multitask to solve problems. Billing Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on every customer interaction. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free...
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High School Internship, Customer Service Rep
Time Warner Cable Services LLC
North Canton, OH
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78754550 271573006 High School Internship for students going into their
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senior year of high school. Starting pay - $18.50/HR Next Start Date: June 7, 2024 Training Schedule: Sunday - Thursday 10:00AM - 7:00PM This is a in-office position in North Canton, Ohio At A Glance Spectrum is seeking a motivated customer service intern whose strengths include: Collaboration Learning Passion for technology Creativity This is a learning-intensive program designed to give you essential business insights and hands-on experience in the technology field. Training is a full-time, 9-week commitment starting...
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Credit Services Associate (Payments)
Time Warner Cable Services LLC
Columbus, OH
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78177175 269720578 JOB SUMMARY Entry level support role for both internal
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and external customers with Credit Services related matters utilizing various communication media. Complete assigned work tasks associated with daily processes involving collections, payment exceptions and refunds. LOCATION 1600 Dublin Rd Columbus, Ohio 43215 (Please note: training and working schedules could include evening, weekend and holiday hours.) ESSENTIAL RESPONSIBILITIES OF THE POSITION * Respond to on line tickets requesting support towards resolution of customer needs, within established Service Level...
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UNDERGROUND CONSTRUCTION TECH
Time Warner Cable Services LLC
Dayton, OH
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78177176 269720913 Role responsible for installing/repairing/ locating
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Conduits, Vaults, Pedestals, Fiber Optic cable, hybrid fiber coax (HFC), operating utility construction equipment, ground restoration, flagging, and general construction as directed by the Supervisor. Locate & verify all utilities before construction using multiple methods and locating equipment. Individuals must be able to read prints and have knowledge of the underground process. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently supports all efforts to simplify and enhance the customer experience. All phases of...
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Sup, Customer Service
Time Warner Cable Services LLC
Columbus, OH
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78012496 269089961 JOB SUMMARY The Supervisor of Customer Care Call Center
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is responsible for leading and providing feedback to aid representatives in accomplishing their key measures of success. By providing professional, efficient and knowledgeable supervision, the skills expected to be demonstrated include but are not limited to: In depth knowledge of Charter products and services, including but not limited to Charter Residential Billing, Video or Internet/Phone technical support; Ability to develop and motivate representatives to ensure performance metrics are consistently attained;...
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