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Job Description Mobility Management Customer Service Specialist Division: ...
Details
Summary
About the job:
Paratransit Location: SF Paratransit Brokers Office Salary: $20.96 - $24.50 per hour DOQ Position Type: Non-Exempt Transdev Services, Inc. seeks a motivated individual to join its team at our San Francisco Paratransit Office as a Customer Service Specialist. Position Overview: This is an important administrative & clerical support position in Transdev’s management of the SFMTA Paratransit Program. The ideal candidate will be dependable and be capable of flexibly handling customer service and finance-related tasks and...
Location:
San Francisco, CA
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
Core Values & Responsibilities Works with appropriate Transdev staff to ...
Details
Summary
About the job:
develop methods and procedures for monitoring, extracting and analyzing data from a variety of software and technology systems in order to support Transdev's performance and meet our quality assurance efforts. - Prepares monthly client billings and reports, coordinating with all departments as necessary to obtained necessary data. - Coordinates the collection and delivery of performance data throughout the location including data from Maintenance, Operations, Human Resources, Safety and Finance. - Analyzes statistical...
Location:
Raleigh, NC
Job Type:
Part-Time
Permanent
Occupation:
Management Analysts
Career Level / Education:
Bachelor's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
The Safety Desk Supervisor (SDS) is responsible for the provision of safety ...
Details
Summary
About the job:
services to Drivers requesting assistance. Why Work With Us? - $54,920.29 annual pay rate! (exempt) - Full time employment with work year-round – not just during the school year! - Medical, Dental and Vision! - Short/long term disability and life insurance! - Holiday pay! - Paid time off! - 401(K) with a Company match! - Employee assistance program! - Ability to advance your career! Responsibilities: - Ensure RSS’s operate in strict compliance with the contract between BPS and Transdev - Maximizes assets by efficient...
Location:
Dorchester, MA
Job Type:
Full-Time
Permanent
Occupation:
First-Line Supervisors of Office and Administrative Support Workers
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
Description Core Values & Responsibilities Works with appropriate Transdev ...
Details
Summary
About the job:
staff to develop methods and procedures for monitoring, extracting and analyzing data from a variety of software and technology systems in order to support Transdev's performance and meet our quality assurance efforts. - Prepares monthly client billings and reports, coordinating with all departments as necessary to obtained necessary data. - Coordinates the collection and delivery of performance data throughout the location including data from Maintenance, Operations, Human Resources, Safety and Finance. - Analyzes...
Location:
Raleigh, NC
Job Type:
Part-Time
Permanent
Occupation:
Management Analysts
Career Level / Education:
Bachelor's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
Description $5,000 Sign on Bonus! Overview: The CSR (Customer Service ...
Details
Summary
About the job:
Representative) investigates, resolves, documents, and responds promptly to basic customer complaints and positive feedback in accordance with company policies and procedures. Responsibilities: - Answers incoming calls to the customer service team. - Receives customer inquires and complaints. - Answers questions and provides information about services. - Clearly and accurately documents issues. - Resolves customer inquires relating to transportation; communicates resolution to customers. - Other duties as assigned....
Location:
Everett, WA
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
Description Responds to customer inquiries and problems by providing timely ...
Details
Summary
About the job:
and accurate information or directing inquiries to supervisor. - Follows and explains policy and procedure as outlined in operations and procedures manuals. - Treats each customer/caller with courtesy, dignity, and respect privacy. - Meets or exceeds established performance requirements. - Enters data with an error of 1% or less for notation of transportation type, pickup times, appointment times, addresses, and other information as outlined in operations and procedures manuals. - Documents trip authorization...
Location:
Lancaster, CA
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Reservationist

We’re Hiring for a Reservationist! Transdev is proud to offer: - $19.50/hour ...
Details
Summary
About the job:
- Attractive benefits package, including 401(k) with company contribution, medical, dental and vision. - Paid time off & vacation. Primary Purpose: Reservationists are responsible for booking trips for ADA paratransit service for the handicap and disable community. Providing clients with timely, accurate, and courteous customer assistance and information to the general public daily. Work requires reservationists to exercise judgement to ensure compliance with established policies, procedures, and guidelines....
Location:
Garden City, NY
Job Type:
Full-Time
Permanent
Occupation:
First-Line Supervisors of Office and Administrative Support Workers
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Training Lead

The Training Lead will assist in the training of all operations staff, ...
Details
Summary
About the job:
including reservationists, schedulers, and dispatchers. The Training Lead reports to the Training Manager, supervises new hires through training, and works cooperatively with operations staff designated to provide mentoring as part of the training program. This is a call center operation for The Ride Access Center(TRAC). - -Assists in developing TRAC’s Overall Training Plan (or Staff Development Program), including curricula for all job levels and job families - -Training staff in the delivery of high-quality service, both...
Location:
Medford, MA
Job Type:
Full-Time
Permanent
Occupation:
Training and Development Specialists
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
5
Description About Transdev : Cities, counties, airports, companies, and ...
Details
Summary
About the job:
universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility...
Location:
Arlington, VA
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
Become a Lead Customer Service Representative with Transdev! About Transdev ...
Details
Summary
About the job:
: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operatedby 110,000 team members from around the world. As an operator and global integrator of mobility, we...
Location:
Twin Lakes, CO
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

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