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Results based on filters ( 15 jobs found )

Contact Center - Member Service Associate

Vermont State Employees Credit Union
Montpelier, VT
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Role Delivers efficient, accurate, and courteous service to members across ...
Details
Summary
About the job:
the Contact Center’s service delivery channels (phone, chat, text) ensuring adherence to established policies and procedures. Engages in empathetic, member-focused interactions to understand individual needs and financial goals. Conducts discovery conversations to identify opportunities for support and refers members to appropriate specialists when advanced assistance is required. Strives to create a positive and seamless service experience with every interaction. Major Duties and Responsibilities Weight Description...
Location:
Montpelier, VT
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
From:
Vermont State Employees Credit Union
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Business Systems Analyst

Vermont State Employees Credit Union
South Burlington, VT
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EastRise Credit Union is hiring a Business Systems Analyst to join the team ...
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Summary
About the job:
that supports our digital banking services. This critical position focuses on the development, implementation, optimization and production support initiatives that enable and extend our digital platform. It collaborates with both internal member-facing and back-office department and technology vendors to ensure a best-in-class digital experience for EastRise members. Major Duties and Responsibilities: - Partner with decision makers, systems owners, and end users to understand business requirements and systems goals,...
Location:
South Burlington, VT
Job Type:
Full-Time
Permanent
Occupation:
Computer Systems Analysts
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Vermont State Employees Credit Union
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Member Service Associate

Vermont State Employees Credit Union
Rutland, VT
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Role Provides efficient, accurate, and polite service to members while ...
Details
Summary
About the job:
gaining insight into their financial needs. Listens attentively to member needs and provides solutions that best suit the member’s needs and goals. Primarily uncovers member financial goals and needs through discovery conversations, while demonstrating empathy for members’ needs and building lasting and effective relationships with members. Refers members to specialist when member need is discovered that requires specialized assistance outside of their knowledge. Able to assist members with teller-based transactions and...
Location:
Rutland, VT
Job Type:
Full-Time
Permanent
Occupation:
Tellers
Career Level / Education:
High school diploma or equivalent
Salary:
Entry Level Jobs (less than $30K)
From:
Vermont State Employees Credit Union
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Member Service Associate

Vermont State Employees Credit Union
Brattleboro, VT
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We're looking for an experienced Member Service Associate to join our ...
Details
Summary
About the job:
Brattleboro branch! This team member will provide efficient, accurate, and polite service to members while gaining insight into their financial needs. Listens attentively to member needs and provides solutions that best suit the member’s needs and goals. Primarily uncovers member financial goals and needs through discovery conversations, while demonstrating empathy for members’ needs and building lasting and effective relationships with members. Refers members to specialist when member need is discovered that requires...
Location:
Brattleboro, VT
Job Type:
Full-Time
Permanent
Occupation:
Tellers
Career Level / Education:
High school diploma or equivalent
Salary:
Entry Level Jobs (less than $30K)
From:
Vermont State Employees Credit Union
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Member Concierge

Vermont State Employees Credit Union
Brattleboro, VT
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We're looking for a Member Concierge to join our Brattleboro branch! The ...
Details
Summary
About the job:
primary responsibility of the Member Concierge is to ensure that transactions are conducted in a professional, efficient, and accurate manner to ensure member satisfaction. Provides efficient, accurate, and polite service to members and follows policies and procedures while conducting transactions such as deposits and withdrawals. Establishes and maintains effective member relationships by anticipating member needs and providing service that is above the members expectations. Model behavior of engaging and referring...
Location:
Brattleboro, VT
Job Type:
Full-Time
Permanent
Occupation:
Tellers
Career Level / Education:
High school diploma or equivalent
Salary:
Entry Level Jobs (less than $30K)
From:
Vermont State Employees Credit Union
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Senior Loan Servicing Associate

Vermont State Employees Credit Union
Waterbury, VT
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Performs the duties related to maintenance and servicing of multiple types ...
Details
Summary
About the job:
of loan records for basic and those of a higher level, for tasks and processes on Commercial, Consumer and Mortgage loans. Follows, develops, and recommends processes and updated/new procedures as they apply to servicing loans including the processing of loan documents, preparing reports, letters, and notices to members. Process requests in all EastRise channels of emails, facsimiles, and phone calls to assist members with a wide variety of concerns. Requests include general and more complex servicing of member loans....
Location:
Waterbury, VT
Job Type:
Full-Time
Permanent
Occupation:
Loan Interviewers and Clerks
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
From:
Vermont State Employees Credit Union
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Member Concierge

Vermont State Employees Credit Union
Waterbury, VT
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Position Overview: The primary responsibility of the Member Concierge is act ...
Details
Summary
About the job:
as the "face" of the branch. The Member Concierge will ensure that transactions are conducted in a professional, efficient, and accurate manner to ensure member satisfaction. Provides efficient, accurate, and polite service to members and follows policies and procedures while conducting transactions such as deposits and withdrawals. Establishes and maintains effective member relationships by anticipating member needs and providing service that is above the members expectations. Model behavior of engaging and...
Location:
Waterbury, VT
Job Type:
Full-Time
Permanent
Occupation:
Tellers
Career Level / Education:
High school diploma or equivalent
Salary:
Entry Level Jobs (less than $30K)
From:
Vermont State Employees Credit Union
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Banking Application Support Specialist

Vermont State Employees Credit Union
Waterbury, VT
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The Banking Application Support Specialist is a crucial member of the IT ...
Details
Summary
About the job:
team responsible for ensuring the health and happiness of EastRise’s banking Core (Fiserv DNA) and ancillary software platforms that enable the daily operational activities of the credit union. This position is a key second-level support role which actively participates in analysis, troubleshooting, resolution and follow-up of user needs as well as support of project initiatives. Under minimal supervision and with both attention to detail and creativity, the Specialist partners with vendors and collaborates across...
Location:
Waterbury, VT
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Some college, no degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
Vermont State Employees Credit Union
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Home Equity Lending Assistant

Vermont State Employees Credit Union
South Burlington, VT
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The Home Equity Lending assistant provides direct home equity services and ...
Details
Summary
About the job:
support to the Home Equity Originators by answering incoming calls to the department and providing administrative support throughout the home equity loan process. This position will be responsible for taking and answering all incoming calls for the team and providing support to our membership within the hours of 8:30AM – 5:00PM. The hours of work for this position are subject to service delivery requirements within this timeframe and may also include overtime. Specific duties include: - Manages daily phone queue, and...
Location:
South Burlington, VT
Job Type:
Full-Time
Permanent
Occupation:
Loan Officers
Career Level / Education:
Bachelor's degree
Salary:
High Income Jobs ($80K-$99K)
From:
Vermont State Employees Credit Union
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Home Equity Lending Assistant

Vermont State Employees Credit Union
Montpelier, VT
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The Home Equity Lending assistant provides direct home equity services and ...
Details
Summary
About the job:
support to the Home Equity Originators by answering incoming calls to the department and providing administrative support throughout the home equity loan process. This position will be responsible for taking and answering all incoming calls for the team and providing support to our membership within the hours of 8:30AM – 5:00PM. The hours of work for this position are subject to service delivery requirements within this timeframe and may also include overtime. Specific duties include: - Manages daily phone queue, and...
Location:
Montpelier, VT
Job Type:
Full-Time
Permanent
Occupation:
Loan Officers
Career Level / Education:
Bachelor's degree
Salary:
High Income Jobs ($80K-$99K)
From:
Vermont State Employees Credit Union
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information
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