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Customer Success Manager

Zendesk
Madison, WI
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About the job:
affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice. Job Description Role Summary We are looking for a highly driven and motivated individual who is passionate about building strong relationships and providing a best-in-class customer experience. Our Customer Success Managers (CSM) consult on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Zendesk SaaS suite with a wide array of customers. We ensure customers are optimized and...
Location:
Madison, WI
Job Type:
Full-Time
Permanent
Occupation:
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
7
Graphic Literacy
5
Workplace Documents
5
apply
Detailed Job Information

Senior Analyst, Corporate Finance & Strategy

Zendesk
San Francisco, CA
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By clicking “Apply Now,” I understand and agree that Zendesk and its ...
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Summary
About the job:
affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice. Job Description Job Description: The Corporate Finance & Strategy team serves as a trusted advisor to the company, informing and guiding critical C-level decisions through insightful analyses & thought partnership. We are looking for a bright, driven individual who will succeed in a fast-paced environment and support our team that will allow the company to scale as we propel the business now from a Billion revenue to the...
Location:
San Francisco, CA
Job Type:
Full-Time
Permanent
Occupation:
Financial and Investment Analysts
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
5
Graphic Literacy
4
Workplace Documents
5
apply
Detailed Job Information

Services Consultant

Zendesk
Mexico, NY
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We support enterprise customers as an extension of their teams by helping ...
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Summary
About the job:
them to use, see, learn, and believe in our beautifully simple product. A Managed Services Consultant is an experience-maker for our customers and our internal team - passionate about making communication easy through customer service and how doing that well can transform a businesses’ relationships. You will collaborate with your portfolio of customers to manage a backlog of work for optimizing, maintaining and growing their use of Zendesk products, consulting on best practice strategies and offering hands-on...
Location:
Mexico, NY
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Manager, Data & Analytics

Zendesk
Dublin, CA
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By clicking “Apply Now,” I understand and agree that Zendesk and its ...
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Summary
About the job:
affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice. Job Description Job Description We are seeking as XDR Analytics and Operations Manager to support our XDR teams and provide deep analytical insights that drive strategy and business decisions. The successful candidate will be responsible for creating and managing XDR specific reporting, proactive funnel analysis and optimization as well as operational work to improve business performance. Key Responsibilities - Data...
Location:
Dublin, CA
Job Type:
Full-Time
Permanent
Occupation:
Market Research Analysts and Marketing Specialists
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Security Training and Awareness Analyst

Zendesk
San Francisco, CA
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Job Description Job Description The Corporate Security Training and ...
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Summary
About the job:
Awareness Analyst is the leader in how Zendesk employees think about our own security. In this position, you will partner with Global Physical Security, Zendesk Creative and Zendesk Security to ensure our employees have the resources at their disposal to propagate safe practices for our people and our data. Additionally, the right candidate will have a real passion for crafting content, building relationships with other organizations and influencing how security fits with company culture. There will be a requirement for...
Location:
San Francisco, CA
Job Type:
Full-Time
Permanent
Occupation:
Information Security Analysts
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
5
Graphic Literacy
6
Workplace Documents
6
apply
Detailed Job Information

Security Analyst

Zendesk
San Francisco, CA
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Job Description Job Description Would you like to work on a fun yet ...
Details
Summary
About the job:
sophisticated Security team for a tip-of-the-spear SaaS company? Zendesk is looking for a Security Analyst with solid communication skills to help us bridge the gap between our customers and our Security, Sales, Legal, and Product teams. We are seeking someone who can master a highly technical craft while simultaneously demonstrating humanity, friendliness, compassion, and a willingness to always really commit: someone with a mixture of technical prowess and relentless positivity. The world of security moves fast and the...
Location:
San Francisco, CA
Job Type:
Full-Time
Permanent
Occupation:
Information Security Analysts
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
5
Graphic Literacy
6
Workplace Documents
6
apply
Detailed Job Information

Senior Product Manager, Support Data Platform & Ticketing

Zendesk
San Francisco, CA
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Job Description Job Description Do you like pursuing tough technical and UX ...
Details
Summary
About the job:
challenges? Does the idea of working cross-functionally to solve big, complex problems sound exciting? Do you love handling data as much as overseeing relationships? Do you want to deliver exclusive, beautifully simple products that enable our customers to deliver amazing customer service at scale? We're looking for a Senior Product Manager to lead development of a new strategy for our Support Data Platform and Ticketing, core functionality of Zendesk Support. This is an impactful and visible role. Tickets are the...
Location:
San Francisco, CA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
5
Graphic Literacy
5
Workplace Documents
5
apply
Detailed Job Information

Senior IT Financial Business Systems Analyst

Zendesk
San Francisco, CA
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Job Description Job Description We are looking for a sharp mind that thrives ...
Details
Summary
About the job:
in a multi-project, dynamic and fun environment. You should be a hardworking and expert business systems analyst with a proven background in implementing leading finance SaaS applications. As a Senior IT Financial Business Systems Analyst within the IT Business Applications team, you will have a variety of responsibilities, including taking strategic projects from start to finish, while "keeping the lights on" by configuring existing applications and automations. What you get to do every single day: * Partner closely...
Location:
San Francisco, CA
Job Type:
Full-Time
Permanent
Occupation:
Computer Systems Analysts
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Vice President, Design

Zendesk
San Francisco, CA
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Job Description About Zendesk: Zendesk is a global leader in customer ...
Details
Summary
About the job:
service and engagement software, renowned for its powerful yet user-friendly solutions. At Zendesk, we believe in building better customer relationships through our suite of products that are smart, flexible, and reliable. We're looking for a Senior Leader of Design to lead and expand our design horizons, contributing to the evolution of our brand and product experience. Job Description: Zendesk is looking for an innovative and passionate executive to lead their global product design organization. The Product Design Team is...
Location:
San Francisco, CA
Job Type:
Full-Time
Permanent
Occupation:
Marketing Managers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
7
Graphic Literacy
5
Workplace Documents
5
apply
Detailed Job Information

Director, Product Management

Zendesk
Located in Ohio
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Job Description At Zendesk, we empower organizations to improve their ...
Details
Summary
About the job:
customer engagement through our innovative CRM solutions. Zendesk is a service-first CRM company that builds powerful, customizable software designed to improve customer relationships. At Zendesk we encourage growth, innovation and believe in giving back to the communities we call home. We are seeking a Director of Product Management with a passion for customer engagement. This leader will oversee a team of product managers dedicated to enhancing user adoption, onboarding, expansion, and retention. We are looking for a...
Location:
Located in Ohio
Job Type:
Full-Time
Permanent
Occupation:
Marketing Managers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
7
Graphic Literacy
5
Workplace Documents
5
apply
Detailed Job Information
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