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Support Manager

About Tin Can At Tin Can, we’re working to give kids the social independence ...
Details
Summary
About the job:
we had growing up - without smart phones. We’ve built a modern remix of the classic home phone, running on a private network with safety-first features, thoughtful design, and a few delightful surprises along the way. As we scale to hundreds of thousands of households, customer experience isn’t just a function - it’s a core part of our product. We’re looking for a Support Manager to lead, coach, and evolve our growing support team while ensuring every interaction feels human, calm, and confidence-building for...
Location:
Seattle, WA
Job Type:
Full-Time
Permanent
Occupation:
Project Management Specialists
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Built In
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
About Tin Can At Tin Can, we’re giving kids the freedom and social ...
Details
Summary
About the job:
independence we had growing up - without smartphones. We build thoughtfully designed products that help families stay connected while protecting childhood. We’re a growing, VC-backed team with strong product-market fit and big ambitions ahead. As we scale, we’re looking for a Contract Recruiter to help us hire exceptional talent who are excited to build products with real-world impact. The Role This is a hands-on, end-to-end recruiting role responsible for owning the full hiring lifecycle for all positions across Tin Can....
Location:
Seattle, WA
Job Type:
Full-Time
Contract
Occupation:
Human Resources Specialists
Career Level / Education:
Bachelor's degree
Salary:
High Income Jobs ($80K-$99K)
From:
Built In
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
Tin Can is looking for a contract Customer Experience Engineer to handle ...
Details
Summary
About the job:
escalated technical support cases and continuously improve support operations. The role requires troubleshooting skills, clear communication, and empathy to deliver technically precise and approachable support. Requirements - Experience supporting consumer hardware or consumer technology products - Hands-on familiarity with device setup, activation flows, or basic networking concepts - Strong written and verbal communication skills - Prior experience providing support via email, chat, SMS, or phone - Comfort working in...
Location:
Located in Ohio
Job Type:
Full-Time
Permanent
Occupation:
Computer Network Support Specialists
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
Himalayas
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
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