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Tier 1 - Technical Service Desk Administrator (12hrs Shifts)

Leidos
Reston, VA
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Description This role provides customer service representative support for ...
Details
Summary
About the job:
customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should be detail oriented to capture customer inquiries appropriately. Role requires excellent oral and written communication skills and command of the English language. This position will work a Panama shift which are 12 hours shifts working...
Location:
Reston, VA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
High Income Jobs ($80K-$99K)
Certifications / Licenses:
Top Secret Sensitive Compartmented Information
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Senior Help Desk Support Specialist

International Executive Service Corps
Reston, VA
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We are a federal IT company on a mission to make customer experience (CX) ...
Details
Summary
About the job:
the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team, and community. We are currently seeking a talented and...
Location:
Reston, VA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
High Income Jobs ($80K-$99K)
Certifications / Licenses:
Novell Academic Instructor
A+ certification
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Product Support Senior Provisioner

TransUnion LLC
Reston, VA
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TransUnion's Job Applicant Privacy Notice Personal Information We Collect ...
Details
Summary
About the job:
Your Privacy Choices What We'll Bring: This is a dynamic position supporting data carriers to support all order processing and support in the wholesale business space. The role consists of order management functions for Access Service Requests (ASR) as related to communications wholesale providers. What You'll Bring: - 5+ years of ASR ordering/provisioning experience - Significant attention to detail and excellent project management skills as you will be required to balance multiple tasks and critical dates...
Location:
Reston, VA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
High Income Jobs ($80K-$99K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Product Support Senior Provisioner

NeuStar, Inc
Reston, VA
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TransUnion's Job Applicant Privacy Notice Personal Information We Collect ...
Details
Summary
About the job:
Your Privacy Choices What We'll Bring: This is a dynamic position supporting data carriers to support all order processing and support in the wholesale business space. The role consists of order management functions for Access Service Requests (ASR) as related to communications wholesale providers. What You'll Bring: - 5+ years of ASR ordering/provisioning experience - Significant attention to detail and excellent project management skills as you will be required to balance multiple tasks and critical dates...
Location:
Reston, VA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
High Income Jobs ($80K-$99K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Senior Help Desk Support Specialist

NuAxis Innovations
Reston, VA
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We are a federal IT company on a mission to make customer experience (CX) ...
Details
Summary
About the job:
the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team, and community. We are currently seeking a talented and...
Location:
Reston, VA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
High Income Jobs ($80K-$99K)
Certifications / Licenses:
Novell Academic Instructor
A+ certification
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Senior Help Desk Support Specialist

Nuaxis LLC
Reston, VA
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Job Details We are a federal IT company on a mission to make customer ...
Details
Summary
About the job:
experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team, and community. We are currently seeking a talented...
Location:
Reston, VA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
High Income Jobs ($80K-$99K)
Certifications / Licenses:
Novell Academic Instructor
A+ certification
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Tech Support Analyst

Follett School Solutions
Reston, VA
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Follett School Solutions United States, Virginia, Reston April 10, 2024 ...
Details
Summary
About the job:
Position Overview: The Technical Support Analyst provides product and technical support to Follett's customers, answering complex questions on function and usage of our products via telephone or email. Serves as primary liaison between company and customer. Possesses excellent knowledge of company products used by customers and associated technologies. Operates under general supervision. The role is integral to exceeding our customer's expectations by creating a positive experience with each customer interaction....
Location:
Reston, VA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
High Income Jobs ($80K-$99K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Knowledge Management Data Support Specialist

Cooley LLP
Reston, VA
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Cooley LLP life insurance, parental leave, paid time off, paid holidays ...
Details
Summary
About the job:
United States, Virginia, Reston April 10, 2024 Knowledge Management Data Support Specialist Cooley is seeking a Knowledge Management Data Support Specialist to join the IS Knowledge Management & Innovation team. Position summary: Under general direction from the Knowledge Services Attorney, the Knowledge Management Data Support Specialist is responsible for review and management of data in our experience management system and performing tasks to clean and edit data as needed to maintain data integrity. Additionally, the...
Location:
Reston, VA
Job Type:
Full-Time
Permanent
Occupation:
Information Technology Project Managers
Career Level / Education:
Associate's degree
Salary:
High Income Jobs ($80K-$99K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Help Desk Support Service Specialist - Senior

Nuaxis LLC
Reston, VA
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Job Details We are a federal IT company on a mission to make customer ...
Details
Summary
About the job:
experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers, and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Help Desk Support Service Specialist - Senior for a Full-Time position. Key...
Location:
Reston, VA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
High Income Jobs ($80K-$99K)
Certifications / Licenses:
IV Certification
Chartered IT Professional
ITIL Foundation certification (v3)
Microsoft Certified IT Professional
A+ certification
Novell Academic Instructor
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information

Tier 1 Helpdesk Analyst (12hrs Shift)

Leidos
Reston, VA
Actions
Apply
Save to My Profile
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This role provides customer service representative support for customer ...
Details
Summary
About the job:
Service Desk operations. This role requires an individual that is technical, customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should be detail oriented in order to capture customer inquiries appropriately. Role requires excellent oral and written communication skills. Personnel work first, second, third, and weekend shift work to support 24x7x365 support. Primary...
Location:
Reston, VA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
High Income Jobs ($80K-$99K)
Certifications / Licenses:
Top Secret Sensitive Compartmented Information
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information
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Location: Reston
(Radius: Exact location only)
Job Type: Permanent
Salary: High Income Jobs ($80K-$99K)
Industry: Educational Services
Career/Education Level: Associate degree
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