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70651170_2 271885325 Job Function/Purpose: The Customer Relations Department ...
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is responsible for ensuring a positive, memorable customer experience to all customers as the point of contact and continuing throughout the follow-up and resolution processes. Customer Relations Specialist promptly and courteously answers all incoming phone calls. Specialists resolve customer complaints by listening to determine the cause of the problem; select and explain the best solution to solve the issue; follow-up to ensure resolution and customer satisfaction. Specialists complete and review daily, weekly,...
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Workkeys
Applied Math
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Graphic Literacy
4
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78350164 270136283 Customer Service Specialists work closely with wholesale ...
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and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the...
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Workkeys
Applied Math
4
Graphic Literacy
4
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78864773 271671738 Job Counter Sales 1 Full Time/Non-Exempt Location: ...
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Canton, OH Reports To: Branch Manager Attention Applicants: We are requesting that you submit your application with a resume attached OR complete question #5 with a full account of your work history. If you do not have a resume, please enter NA in the resume text box. Any questions? Please contact Meghan Allen in HR @ 1-888-240-3636 General Summary: This is an entry level Counter Sales position. The duties include answering telephone calls, locating items, servicing customers, using computer to generate invoice, loading...
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Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
3
78484036 270544308 Customer service professionals-don't pass up this ...
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opportunity for a great opportunity with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. You will provide our customers with expert assistance to a...
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Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
78088658 269536935 Description Handles incoming service calls from clients, ...
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or potential clients, having questions regarding their current account relationships or seeking information about additional products and services. Completes client follow up resulting from inbound calls such as account maintenance, records research, and follow up on information requests. Makes outbound non-sales calls to support various departmental and company initiatives. Initiates client conversations to determine and appropriately address client financial needs, actively seeking sales referrals of the broad range...
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Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
78088660 269536948 Description Handles incoming service calls from clients, ...
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Summary
About the job:
or potential clients, having questions regarding their current account relationships or seeking information about additional products and services. Completes client follow up resulting from inbound calls such as account maintenance, records research, and follow up on information requests. Makes outbound non-sales calls to support various departmental and company initiatives. Initiates client conversations to determine and appropriately address client financial needs, actively seeking sales referrals of the broad range...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
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Location: Canton
(Radius: Exact location only)
Occupation: Customer Service Representatives
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