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Lifespan Inc.

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Life Coach


About the Job

OMJ Job Number/Reference Code: 3600655

Desired Skills/Duties: TITLE: Life Coach SUMMARY: Work with clients to remove workplace barriers to secure and/or maintain employment. Complete assessments to determine client needs, develop action plans, make collateral referrals to help reduce barriers, coordinate services and ongoing client status, and complete client intervention in community and/or workplace with goal of successful employment. CLASSIFICATION: Non-Exempt SUPERVISION EXERCISED: None SUPERVISION RECEIVED: Life Coach Supervisor MINIMUM REQUIREMENTS: Licensed Social Worker, graduate of an accredited school and licensed in the State of Ohio, OR Bachelor s prepared degree in social work, family studies or related field with two years experience in case management Must have an acceptable criminal records check as defined in the ODA criminal records check rule 173-14-01 Must have valid driver s license, insurance, reliable transportation and ability to make community based visits Possess excellent communication and organizational skills Must possess strong communication skills, strong critical thinking skills, and strong organizational skills Possess ability to analyze and resolve complex case management issues PHYSICAL REQUIREMENTS: Visual/hearing and physical ability sufficient to communicate orally and in writing. Ability to make community based visits as required by this position. Ability to deal effectively with stress. DIRECT SERVICE DUTIES: 1. Maintain client caseload: a. Provide direct service as a Life Coach, maintaining a case load of clients (community or workplace as assigned). b. Assess client referrals for program eligibility and service needs c. Develop individualized service action plans in collaboration with client d. Provide information about other resources available, how to access and/or refer as appropriate. Actively assist with referral as client needs e. Maintain the client schedule of required interventions to assess and monitor implementation of action plan; identify any issues, and assess for any changes in client needs; provide support and assistance as needed and assure ongoing eligibility with appropriate resources f. Maintain ongoing contact and open communication with formal and informal support as appropriate g. Work with clients, service providers and others involved in the client s action plan in mutual problem solving; coordinate and/or participate in case conferences with clients, service providers and other community service professionals as needed. 2. Administrative: a. Follow-up on reported incidents and health and safety issues. Complete incident reports and/or complaint form as necessary b. Maintain accurate, confidential and up to date records which reflect programmatic guidelines, and are in accordance with policy and procedures c. Adhere to confidentiality policy as related to all client information/interactions d. Participate in the PQI process as directed by Life Coach Supervisor or FC&E Manager e. Promote a positive LifeSpan, Inc., community image at all times f. Perform other related duties as assigned within the scope of this position 3. Meetings a. Attend required program and agency trainings b. Attend program and agency meetings c. Attend professional meetings, workshops, seminars as appropriate

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