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Miami University

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Emergency Dispatcher


About the Job

OMJ Job Number/Reference Code: 3667455

Desired Skills/Duties: Job Description Summary: Job ID: 5949 - FT - Classified (hourly) Assists in providing a safe and secure campus environment by receiving and prioritizing emergency calls, and relaying accurate information to responding personnel. Duties/Physical Demands: 1) Receives and prioritizes incoming emergency calls from campus; obtains necessary information from callers; dispatches appropriate personnel and relays accurate information regarding situation. 2) Monitors campus alarm system; notifies appropriate personnel regarding any alarms received; monitors emergency channels of other agencies. 3) Conducts various computer checks regarding parking violations and other information as requested by officers. 4) Assists callers by answering questions and providing information. 5) Performs other related duties as necessary. Knowledge, Skills, Abilities, and Worker Characteristics Knowledge of communications equipment; knowledge of various emergency response units and their functions; ability to remain calm and make correct decisions in stressful situations. Working Conditions: Typical office environment. Minimum Qualifications: Requires high school diploma or GED and one year of emergency services dispatching or related experience, or an equivalent combination of education and experience. OEEO Statement: The University is committed to equal opportunity, affirmative action, and eliminating discrimination and harassment. Miami University does not discriminate on the basis of age, color, disability, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations/or disabilities related to employment should be directed to ADAFacultyStaff@MiamiOH.edu or 513-529-3560. Miami University's Annual Security and Fire Safety Report with information on campus crime, fires, and safety may be found at: http://miamioh.edu/campus-safety/annual-report/. Hard copy available upon request. A criminal background check is required. All campuses are smoke and tobacco free campuses.

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