Travel and Credit Cards Analyst
About the Job
OMJ Job Number/Reference Code: 3722491
Desired Skills/Duties: The Travel and Credit Card Analyst is responsible for overseeing, analyzing and continuous improvement of Travel related operations and Credit Cards program of the University. This is advanced specialized work in coordinating, implementing and administering certain aspects of the University Procurement Card (P-Card) program and Travel related operations. Independent judgment is exercised within general guidelines and established policies of the Controller s Office and the Finance and Business Services division. Duties/Physical Demands: Acts as a functional expert for the Credit Cards program and Travel expenses processing ensuring all related processes run accurately, recorded timely and in compliance with policies and regulation. Acts as first point of escalation for issues or questions from our internal and external customers including employees of Accounts Payables and University Departments. Reviews and updates PCards and Travel expenses related policies and procedures and recommends changes based upon changes to applicable laws, technology (upgraded functionality or implementing previously unused functionality), and use of LEAN principles to reduce waste. Facilitates communication across supported business units to build relationships and ensures that business needs and goals are met. Provides superior customer service to the University community in resolving Pcard and Travel expense reports issues. Leads continuous improvement initiatives, aiming to deliver efficiencies in operations. Leads standardization and documentation efforts across supported processes. Researches system and processes issues, collaborate with other departments as needed to identify cause of the issues or errors. Ensures that internal controls related to Credit Cards transactions and Travel related expenses are executed/ improved to support best internal control practices. Provides training to new and existing employees. Minimum Qualifications: Bachelor Degree in Accounting or related field, 2 to 4 years of relevant experience, or a equivalent combination of education and/or experience Strong analytical and problem solving skills required Ability to interpret and enforce policies and procedures required Proven experience in identifying and quantifying complex problems and providing creative resolutions Excellent verbal and written communication skills with ability to convey information to internal and external customers in a clear, focused, and concise manner Strong customer service and support skills, ability to work collaboratively in a dynamic environment Proficiency in MS Office products OEEO Statement: The University is committed to equal opportunity, affirmative action, and eliminating discrimination and harassment. Miami University does not discriminate on the basis of age, color, disability, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations/or disabilities related to employment should be directed to ADAFacultyStaff@MiamiOH.edu or 513-529-3560. Miami University's Annual Security and Fire Safety Report with information on campus crime, fires, and safety may be found at: http://miamioh.edu/campus-safety/annual-report/. Hard copy available upon request. A criminal background check is required. All campuses are smoke and tobacco free campuses.