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Senior Product Support Specialist
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POSITION PURPOSE The Sr. Product Support Specialist is responsible for handling and resolving problem escalations, engaging with engineering and other teams in a Subject Matter Expert (SME) capacity, and identifying trends and determining and...
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From The Home Depot, Inc.
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Date
2019-11-22
Company
Home Depot
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Location
Atlanta, GA
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About the job:
POSITION PURPOSE The Sr. Product Support Specialist is responsible for handling and resolving problem escalations, engaging with engineering and other teams in a Subject Matter Expert (SME) capacity, and identifying trends and determining and applying necessary changes. This role also sets standards within the Product Support Team and coaches and trains team members based on knowledge and skill gaps. The Sr. Product Support Specialist provides after hours, overnight, and weekend on-call support as well as advanced support for VP level and above. MAJOR TASKS, RESPONSIBILITIES AND KEY...
Location:
Atlanta, GA
Job Type:
Part-Time
Full-Time
Permanent
Contract
Occupation:
Computer User Support Specialists
Salary:
High Income Jobs ($80K-$99K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

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Product Support Supervisor
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Position Description: POSITION PURPOSE The Product Support Supervisor is responsible for handling escalated requests, maintaining tracking of licenses and software application discs, license keys, and the PCLS software server, and nurturing vendor...
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From The Home Depot, Inc.
Report this job
Date
2019-11-19
Company
The Home Depot, Inc.
View company profile

Location
Atlanta, GA
View Map
About the job:
Position Description: POSITION PURPOSE The Product Support Supervisor is responsible for handling escalated requests, maintaining tracking of licenses and software application discs, license keys, and the PCLS software server, and nurturing vendor relationships. The Product Support Supervisor is also responsible for collaborating on and producing content for the knowledge database and training materials for more junior team members. As a Product Support Supervisor, you will act as a SME driving alignment across the team. In addition, you will lead and manage IT Support Team projects and...
Location:
Atlanta, GA
Job Type:
Part-Time
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
High Income Jobs ($80K-$99K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

Recommended

WorkKeys®

Results

156919 jobs as of 12/8/2019
Sort by Relevance | Date
Jobs 1 To 2 of 2 Page 1 of 1 Page [1]

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