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Level 1 Help Desk Technician
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About Us ACCi is not just a technology company. We are a relationship building company that uses technology to promote the success of our clients. Responsibilities • Upgrade and modify applications • Answer incoming phone calls to the help desk...
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Date
2019-11-15
Company
A.C.C.i - ACCi
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Location
Birmingham, AL
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About the job:
About Us ACCi is not just a technology company. We are a relationship building company that uses technology to promote the success of our clients. Responsibilities • Upgrade and modify applications • Answer incoming phone calls to the help desk with a pleasant greeting and a true desire to help • Create service tickets in ConnectWise based on the issue reported by the client • Work assigned tickets from the reactive support service boards • Follow troubleshooting best practices to determine the root cause of the issue • Utilize remote access tools to resolve issues in a timely manner with...
Location:
Birmingham, AL
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Middle Income Jobs ($30K-$49K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

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156919 jobs as of 12/8/2019
Sort by Relevance | Date
Jobs 1 To 1 of 1 Page 1 of 1 Page [1]

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