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57925494 229985256 As a Customer Success Specialist, you will work closely ...
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with the Healthcare & Compliance Go-To-Market Team to provide account management and support to assigned client accounts. The primary focus of the role is to develop relationships with clients to successfully meet commitments and continue to expand utilization of Appriss' solutions. The Customer Success Specialist also works with Product, Engineering, Implementation and Technical Support teams to execute on contract terms and troubleshoot client issues. Key Responsibilities Possess an understanding of Appriss'...
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Workkeys
Applied Math
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Graphic Literacy
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53869871_1 229864335 Develops software for new applications and enhances ...
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existing applications. Analyzes, designs, codes, tests, debugs, and documents all assigned components. Provides support as required to resolve issues raised by operations or the customer. May need to work with customers directly for resolving production issues. Minimum Requirements Education Bachelor's Degree in Computer related field or equivalent experience. Knowledge, Skills, Abilities, Experience, or Characteristics 4 years of experience doing design, coding and testing. Web development experience with at least one...
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Applied Math
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57543336_1 229816402 Summary Escalation Specialist will assist agents with ...
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procedural and product questions, problem solving, and trend spotting in customer, product, and tool issues. The Escalation Specialist will take supervisor calls and assist agents with incoming calls and offline work. In addition, the Escalation Specialist will continue to perform the duties of the TSS role. Required Skills: Ability to communicate clearly both orally and in writing, Solid knowledge of Tier 1 procedures, tools, and the products supported by Tier 1, Solid record of adherence to defined standards, Solid...
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Applied Math
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48752464_1 229786343 Summary The Business Development Specialist is ...
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About the job:
responsible for generating sales qualified leads and advancing opportunities by identifying, prospecting, and advancing key conversations within their assigned market. Additionally, interaction with customers, channel partners and state programs is expected. The Business Development Specialist is expected to generate leads, coordinate conversations with key prospects and set meetings that lead to revenue opportunities and work in conjunction with marketing, sales, account management, finance, legal, technical services, and...
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Applied Math
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52872532_1 229786395 Summary The Account Manager is responsible for ...
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About the job:
high-level relationship management and acts as client liaison during delivery of an outsourced solution, whether it is an IT or business process outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship. Works to grow the client relationship by identifying new business opportunities. Works with delivery team to execute on contract terms and conditions and to ensure on-time delivery of projects that support the...
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Applied Math
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53320514_1 229786503 Summary As the Client Relationship Manager (CRM), you ...
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About the job:
are responsible for all strategic planning, account management, and for the overall success of Appriss' relationship with assigned client accounts. Success will be measured by strategic and tactical account leadership and oversight of all account activity. The primary focus of the role is to develop relationships with state government decision makers and primary contacts within existing client base in order to successfully meet commitments and continue to expand utilization of Appriss' solutions. The Client...
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Applied Math
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52626315_1 229786386 Summary The Product Manager manages one or more ...
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products within a product line for an industry vertical.Reporting to the Product Manager may be a product owner or business analyst(s) depending on the number of products being supported.The product manager discovers what users need, prioritizes what to build next, and rallies the team around a product roadmap. Key Responsibilities Meet established KPIs and report effectiveness to ELT Understand their product intimately; technically and strategically Research market needs and understand product placement and differentiation...
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54526928_1 229732419 Summary Develop and code software programs, algorithms, ...
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and automated processes to cleanse, integrate, and evaluate large datasets from multiple disparate sources. Analyze and evaluate the usability of data provided by customers and Interact with product and service teams to identify questions and issues for data quality. Develop, and program methods, processes, and systems to consolidate and analyze diverse data sources to generate actionable insights. Duties and Responsibilities Develop / program methods and processes to consolidate, normalize, and analyze data Monitor...
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57438013 229393536 Summary Develops software for new applications and ...
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About the job:
enhances existing applications. Analyzes, designs, codes, tests, debugs, and documents all assigned components. Provides support as required to resolve issues raised by operations or the customer. May need to work with customers directly for resolving production issues. Minimum Requirements Education Bachelor's Degree in Computer related field or equivalent experience. Knowledge, Skills, Abilities, Experience, or Characteristics 4 years of experience doing design, coding and testing. Web development experience with at least...
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Applied Math
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Graphic Literacy
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57304568 229203574 Appriss, Inc. was founded in 1994 as the VINE company by ...
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Mike Davis and Yung Nguyen with a very simple belief: technology can do a lot of good in society. Since its founding Appriss has focused on leveraging unique data and analytics to tackle issues related to crime, fraud and addiction. With thousands of customers spanning federal, state and local governments, health systems and retailers, Appriss supports users in over 40 countries and millions of people every day. Today, Appriss is a $250M company owned by private equity firms, Insights Partners and Clearlake Capital...
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Applied Math
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