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Analyst, Customer Service

CITIZENS TELECOM SERVICES CO.
Marion, OH
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56602564 229779537 Description The Customer Service Analyst (CSA) ...
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contributes to service delivery, business retention and revenue growth objectives of the sales account team within mid-market, through selling and support efforts. The CSA is an important resource within Frontier that provides the customer with easy access and maneuverability through our organization. The CSA maintains a passion for customer service and works pro-actively with other internal and external resources to insure we exceed customer expectations. CSA's are expected to become Subject Matter Experts (SMEs) for...
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Marketing Strategy Analyst (Decisioning Analyst)

CITIZENS TELECOM SERVICES CO.
Marion, OH
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55944369 228566681 Description Marketing Analyst - Strategy About this Role ...
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The Decisioning Analyst will be part of the Marketing Strategy team and will play a critical role in helping our customers realize opportunities for improvement through the implementation of predictive analytics and decisioning solutions via the PEGA platform. The analyst will report to the decisioning manager, partnering & planning with peers in key functional areas. Additionally, the analyst will develop, track, and execute multivariate decisioning rules for the frontline and marketing teams. What You'll Do...
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Sr. Enterprise Account Executive

CITIZENS TELECOM SERVICES CO.
Delaware, OH
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56602584 228347018 Description Overview The Sr. Enterprise Account Executive ...
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is the catalyst behind Frontier Communications' success as an organization. As a seasoned and experienced, consultative sales professional, the Sr. Enterprise Account ExecutiveIIis responsible for protecting and growing revenue performance with our largest and most complex Enterprise customers. The Sr. Enterprise Account Executive is expected to develop credibility with customers by determining their requirements through a deep understanding of their business drivers, objectives and challenges, and to propose...
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Workkeys
Applied Math
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N/A
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