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Technical Support Analyst II
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Job Profile Summary IT Support Analyst Level II The candidate will be a point of contact between end users and the IT organization. The analyst is responsible for recording the details of reported IT service requests and incidents, working to...
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From Computer Aid, Inc.
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Date
2020-01-27
Company
Computer Aid, Inc.
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Location
Oaks, PA
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About the job:
Job Profile Summary IT Support Analyst Level II The candidate will be a point of contact between end users and the IT organization. The analyst is responsible for recording the details of reported IT service requests and incidents, working to either restore service as quickly as possible or alerting and/or escalating them to appropriate supports groups. The position requires technical troubleshooting abilities and excellent customer service skills. Duties and Responsibilities: - Provide customer support and incident remediation by answering phones, monitoring queues and responding to end user...
Location:
Oaks, PA
Job Type:
Part-Time
Full-Time
Permanent
Contract
Occupation:
Computer User Support Specialists
Salary:
Middle Income Jobs ($30K-$49K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

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Technical Support Analyst
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Job Profile Summary IT Support Analyst Level II The candidate will be a point of contact between end users and the IT organization. The analyst is responsible for recording the details of reported IT service requests and incidents, working to...
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From Monster
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Date
2020-01-27
Company
Computer Aid Inc
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Location
Oaks, PA
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About the job:
Job Profile Summary IT Support Analyst Level II The candidate will be a point of contact between end users and the IT organization. The analyst is responsible for recording the details of reported IT service requests and incidents, working to either restore service as quickly as possible or alerting and/or escalating them to appropriate supports groups. The position requires technical troubleshooting abilities and excellent customer service skills. Duties and Responsibilities: Provide customer support and incident remediation by answering phones, monitoring queues and responding to end user...
Location:
Oaks, PA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Middle Income Jobs ($30K-$49K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

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WorkKeys®

Help Desk Technician
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Job Profile Summary CAI is hiring!...We are seeking a Help Desk Technician for a contract-to-hire engagement with a top client in the Scottsdale, AZ market. The incumbent is the primary help desk technician and will answer incoming IT Help Desk...
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From Dice
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Date
2020-01-27
Company
Computer Aid, Inc.
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Location
Scottsdale, AZ
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About the job:
Job Profile Summary CAI is hiring!...We are seeking a Help Desk Technician for a contract-to-hire engagement with a top client in the Scottsdale, AZ market. The incumbent is the primary help desk technician and will answer incoming IT Help Desk Calls, Enter Help Desk Tickets, resolve tickets, route tickets to the appropriate IT support team or resource for resolution. This incumbent will also serve as the first contact for walk-up support requests and will document the walk-up request by entering an IT Help Desk ticket. The Service 4 help desk application is used for all ticket entry and...
Location:
Scottsdale, AZ
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Entry Level Jobs (less than $30K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

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WorkKeys®

Entry-level Service Desk Analyst
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:We are looking for a customer service oriented Service Desk Analyst to provide Level 1 technical support to users in an efficient and accurate manner. A Service Desk Analyst is responsible for providing phone-based help desk support to our...
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From AfterCollege
Report this job
Date
2020-01-25
Company
Computer Aid
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Location
Newark, DE
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About the job:
:We are looking for a customer service oriented Service Desk Analyst to provide Level 1 technical support to users in an efficient and accurate manner. A Service Desk Analyst is responsible for providing phone-based help desk support to our customers applying technical knowledge and customer service skills. Website Category:IT Support
Location:
Newark, DE
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Entry Level Jobs (less than $30K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

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WorkKeys®

Help Desk Support Analyst
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Job Description Job Profile Summary CAI is hiring!...We are seeking a Help Desk Technician for a contract-to-hire engagement with a top client in the Scottsdale, AZ market. The incumbent is the primary help desk technician and will answer incoming...
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From Computer Aid, Inc.
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Date
2020-01-24
Company
Computer Aid, Inc.
View company profile

Location
Scottsdale, AZ
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About the job:
Job Description Job Profile Summary CAI is hiring!...We are seeking a Help Desk Technician for a contract-to-hire engagement with a top client in the Scottsdale, AZ market. The incumbent is the primary help desk technician and will answer incoming IT Help Desk Calls, Enter Help Desk Tickets, resolve tickets, route tickets to the appropriate IT support team or resource for resolution. This incumbent will also serve as the first contact for walk-up support requests and will document the walk-up request by entering an IT Help Desk ticket. The Service 4 help desk application is used for all...
Location:
Scottsdale, AZ
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Entry Level Jobs (less than $30K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

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WorkKeys®

IT Support Technician
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Job Description :SunWatch TechnicianWebsite Category:IT Support
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From Computer Aid, Inc.
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Date
2020-01-24
Company
Computer Aid, Inc.
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Location
Ocoee, FL
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About the job:
Job Description :SunWatch TechnicianWebsite Category:IT Support
Location:
Ocoee, FL
Job Type:
Full-Time
Contract
Occupation:
Computer User Support Specialists
Salary:
Entry Level Jobs (less than $30K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

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Service Desk Analyst 2nd Shift
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Job Description :Providing Level 1 technical support to end-users remotely. Website Category:IT Support
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From Computer Aid, Inc.
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Date
2020-01-24
Company
Computer Aid, Inc.
View company profile

Location
Newark, DE
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About the job:
Job Description :Providing Level 1 technical support to end-users remotely. Website Category:IT Support
Location:
Newark, DE
Job Type:
Part-Time
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Middle Income Jobs ($30K-$49K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

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WorkKeys®

Technical Support Analyst II
Quick view
Computer Aid, IncIt is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status,...
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From US.jobs
Report this job
Date
2020-01-23
Company
Computer Aid Inc (Compworks)
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Location
Oaks, PA
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About the job:
Computer Aid, IncIt is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran...
Location:
Oaks, PA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Middle Income Jobs ($30K-$49K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

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WorkKeys®

Internal Customer Support
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Job Profile Summary The incumbent will be responsible for registering and classifying internal customer requests. Duties and Responsibilities Intake process of information from the Hot Line and managing the information. Entering requests/questions...
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From Monster
Report this job
Date
2020-01-22
Company
Computer Aid Inc
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Location
Harrisburg, PA
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About the job:
Job Profile Summary The incumbent will be responsible for registering and classifying internal customer requests. Duties and Responsibilities Intake process of information from the Hot Line and managing the information. Entering requests/questions into the workflow management toll Assigning a representative for completion Daily interaction with customers Updating tables, running reports and additional projects as needed Qualifications One year of help desk /customer service support Skills required: Proficient with technology and Microsoft Office products. Quick learner Independent thinker...
Location:
Harrisburg, PA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Entry Level Jobs (less than $30K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

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WorkKeys®

AV Services Specialist
Quick view
Computer Aid, IncIt is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status,...
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From US.jobs
Report this job
Date
2020-01-21
Company
Computer Aid Inc (Compworks)
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Location
Mechanicsburg, PA
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About the job:
Computer Aid, IncIt is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran...
Location:
Mechanicsburg, PA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Entry Level Jobs (less than $30K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

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WorkKeys®

Software Support
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CAI is seeking an experienced professional to join our clients office in Pittsburgh, PA for a full-time position. Our client has a proven reputation for providing progressive, industry-leading legal, business, regulatory and government relations...
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From Dice
Report this job
Date
2020-01-21
Company
Computer Aid, Inc.
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Location
Pittsburgh, PA
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About the job:
CAI is seeking an experienced professional to join our clients office in Pittsburgh, PA for a full-time position. Our client has a proven reputation for providing progressive, industry-leading legal, business, regulatory and government relations advice to our regional, national and international clients. Responsibilities - Assist with and conduct discovery meetings with clients to determine functional requirements for the implementation of their personalized INSZoom solution and data integration. - Administer case progress and milestones in the appropriate tracking software in an accurate and...
Location:
Pittsburgh, PA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Upper Middle Income Jobs ($50K-$79K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

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WorkKeys®

AV Services Specialist
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Job Description CAI is looking for AV Services Specialist in the Mechanicsburg, pa. area. This is a 12 month position with right to hire. Details below. This position is responsible for managing all AV system software and hardware for fully...
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From Computer Aid, Inc.
Report this job
Date
2020-01-21
Company
Computer Aid, Inc.
View company profile

Location
Mechanicsburg, PA
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About the job:
Job Description CAI is looking for AV Services Specialist in the Mechanicsburg, pa. area. This is a 12 month position with right to hire. Details below. This position is responsible for managing all AV system software and hardware for fully integrated and non-integrated rooms at client and Supreme Court locations. Responsibilities also include designing, implementing, maintaining and supporting the video conference capabilities of the client and Supreme Court. This includes hardware infrastructure and endpoints, as well as custom software configuration for various groups. The selected...
Location:
Mechanicsburg, PA
Job Type:
Full-Time
Contract
Occupation:
Computer User Support Specialists
Salary:
Entry Level Jobs (less than $30K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
Driver's License
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

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WorkKeys®

Help Desk Analyst- Direct Hire
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Help Desk Analyst- DIRECT HIRE Responsibilities : - Communicate and update staff on an on-going basis with regards to the status of their logged incidents, problems or changes. - Use knowledge and judgment to diagnose issues and problems as they...
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From Dice
Report this job
Date
2020-01-20
Company
Computer Aid, Inc.
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Location
Bridgeville, PA
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About the job:
Help Desk Analyst- DIRECT HIRE Responsibilities : - Communicate and update staff on an on-going basis with regards to the status of their logged incidents, problems or changes. - Use knowledge and judgment to diagnose issues and problems as they are reported into the Service Desk and resolve these issues as quickly and efficiently as possible. - Ensure that the Service Desk mailbox is routinely monitored - Ensure that resolved calls are correctly closed in line with standards and that users are provided efficient and timely first and second level support. - Monitors Service Desk database and...
Location:
Bridgeville, PA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Entry Level Jobs (less than $30K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

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WorkKeys®

Paid Service Desk Intern (Part-Time/Mornings)
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Are you a college student looking to launch your future career in Information Technology? Take what you have learned in the classroom and apply it to real-world situations through a paid internship with Computer Aid Inc. We are looking for a...
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From Internships
Report this job
Date
2020-01-18
Company
Computer Aid Inc.
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Location
Newark, NJ
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About the job:
Are you a college student looking to launch your future career in Information Technology? Take what you have learned in the classroom and apply it to real-world situations through a paid internship with Computer Aid Inc. We are looking for a customer service-oriented Service Desk Analyst-Student Intern to provide Level 1 phone-based help desk support to our customers through applying technical knowledge and customer service skills. No prior experience required!\n\n Duties and responsibilities Provide General IT end-user support including:\n \n \n - Resetting passwords. \n - Interact via...
Location:
Newark, NJ
Job Type:
Part-Time
Internship
Occupation:
Computer User Support Specialists
Salary:
Entry Level Jobs (less than $30K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

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WorkKeys®

IT Infrastructure/Windows Server Analyst
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Job Description Job Profile Summary: Responsible for the physical delivery and ongoing support of products/services, applications, network systems and overall solutions. Duties and Responsibilities: - Performs systems software upgrades, workstation...
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From Computer Aid, Inc.
Report this job
Date
2020-01-12
Company
Computer Aid, Inc.
View company profile

Location
Pittsburgh, PA
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About the job:
Job Description Job Profile Summary: Responsible for the physical delivery and ongoing support of products/services, applications, network systems and overall solutions. Duties and Responsibilities: - Performs systems software upgrades, workstation setups and server configurations. - Maintains software and hardware inventories. - Provides operational support and analysis for the organizations information systems and peripheral equipment, such as servers, desktops, printers and storage devices. - Performs recovery procedures, scheduling and backups, and monitors batch processes. - Install and...
Location:
Pittsburgh, PA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Entry Level Jobs (less than $30K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
VMware Certified Professional
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

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WorkKeys®

Mandarin Chinese - Service Desk Analyst
Quick view
Job Profile Summary We are looking for a customer service oriented Service Desk Analyst to provide Level 1 (Service Desk) technical support to users in an efficient and accurate manner. A Service Desk Analyst is responsible for providing...
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From Monster
Report this job
Date
2020-01-09
Company
Computer Aid Inc
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Location
Newark, DE
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About the job:
Job Profile Summary We are looking for a customer service oriented Service Desk Analyst to provide Level 1 (Service Desk) technical support to users in an efficient and accurate manner. A Service Desk Analyst is responsible for providing phone-based help desk support to our customers applying technical knowledge and customer service skills. The goal is to make sure that customer value is maintained to the standards set forth by the customer. Duties & Responsibilities Provide General IT end-user support including: Resetting passwords. Interact via telephone, e-mail and one on one with...
Location:
Newark, DE
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Entry Level Jobs (less than $30K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

Recommended

WorkKeys®

IT Support/Data Analyst
Quick view
Computer Aid, IncIt is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status,...
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From US.jobs
Report this job
Date
2020-01-07
Company
Computer Aid Inc (Compworks)
View company profile

Location
Harrisburg, PA
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About the job:
Computer Aid, IncIt is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran...
Location:
Harrisburg, PA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Entry Level Jobs (less than $30K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

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WorkKeys®

Incident Manager/ Helpdesk Level III
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Job Profile Summary: The IITAC Incident Manager is responsible for overseeing the global incident management and resolution process, including overseeing the prioritization and escalation of IT incidents, coordinating the global site incident...
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From Ladders
Report this job
Date
2020-01-01
Company
Computer Aid, Inc
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Location
Delaware
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About the job:
Job Profile Summary: The IITAC Incident Manager is responsible for overseeing the global incident management and resolution process, including overseeing the prioritization and escalation of IT incidents, coordinating the global site incident response team(s), implementing workarounds, and, where applicable, assisting in conducting trend analyses and root cause analyses. Duties and Responsibilities Strategy & P lan ning: - Establishing incident response service level agreements in consultation with the business engagement team(s) to establish incident resolution expectations and time frames -...
Location:
Delaware
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
High Income Jobs ($80K-$99K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

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WorkKeys®

Help Desk
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Computer Aid, Inc. is currently hiring a Help Desk Technician for our top client in the Carlisle, PA market. The incumbent is the primary help desk technician and will answer incoming IT help desk calls, as well as, enter, resolve, and route...
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From Monster
Report this job
Date
2019-12-31
Company
Computer Aid Inc
View company profile

Location
Carlisle, PA
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About the job:
Computer Aid, Inc. is currently hiring a Help Desk Technician for our top client in the Carlisle, PA market. The incumbent is the primary help desk technician and will answer incoming IT help desk calls, as well as, enter, resolve, and route tickets to the appropriate IT support team or resource for resolution. This incumbent will also serve as the first contact for walk-up support requests and will document the walk-up request by entering an IT Help Desk ticket. Job Responsibilities: Manage the flow of Help Desk tickets and monitor the queue for delays. Become the 1st contact for user...
Location:
Carlisle, PA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Entry Level Jobs (less than $30K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

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Full-Time Help Desk Support (Saturday - Tuesday)
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Join our team of technical support SUPERS and become a Weekend Warrior! In this role, you will aid our remote based end-users in tackling the day-to-day technical issues as Level 2 support while providing super - ior customer service. The shift...
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From Monster
Report this job
Date
2019-12-30
Company
Computer Aid Inc
View company profile

Location
Newark, DE
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About the job:
Join our team of technical support SUPERS and become a Weekend Warrior! In this role, you will aid our remote based end-users in tackling the day-to-day technical issues as Level 2 support while providing super - ior customer service. The shift requires the availability to work 8p-8a Saturday and Sunday, with flexible 8 hour shifts on Monday and Tuesday. To learn more, grab your capes and soar over to www.cai.io to view the many benefits that CAI can offer you. Don’t miss out on this great opportunity to join our team of Incredible s at CAI – apply today. BAM! Duties and Responsibilities...
Location:
Newark, DE
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Upper Middle Income Jobs ($50K-$79K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

Recommended

WorkKeys®

Data Support Analyst
Quick view
Computer Aid, IncIt is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status,...
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From US.jobs
Report this job
Date
2019-12-27
Company
Computer Aid Inc (Compworks)
View company profile

Location
Harrisburg, PA
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About the job:
Computer Aid, IncIt is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran...
Location:
Harrisburg, PA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Entry Level Jobs (less than $30K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

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No experience required- Print Support
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Contract to Hire! Responsibilities and Duties: - Produces printed mail for the organization through use of printing presses and high volume mail inserting equipment. - Provides maintenance and/or minor repair of equipment. - Performs routine...
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From Dice
Report this job
Date
2019-12-26
Company
Computer Aid, Inc.
View company profile

Location
Mechanicsburg, PA
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About the job:
Contract to Hire! Responsibilities and Duties: - Produces printed mail for the organization through use of printing presses and high volume mail inserting equipment. - Provides maintenance and/or minor repair of equipment. - Performs routine assignments as directed. The job shift for this opening will be one of the following based on business needs: - Sunday to Wednesday 4 pm to 2:30 am - Wednesday to Saturday 6 am to 4:30 pm - Wednesday to Saturday 4 pm to 2:30 am Qualifications: - 0-1 year of experience - Educational requirements: HS Diploma/GED Professional skills and qualifications:...
Location:
Mechanicsburg, PA
Job Type:
Full-Time
Contract
Occupation:
Computer User Support Specialists
Salary:
Middle Income Jobs ($30K-$49K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

Recommended

WorkKeys®

Paid Internship - Technical Support
Quick view
Job Description Job Profile Summary Take what you have learned in the classroom and apply it to real-world situations through a paid internship with Computer Aid Inc. We are looking for a customer service-oriented intern to provide Level 1 email...
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From Computer Aid, Inc.
Report this job
Date
2019-12-24
Company
Computer Aid, Inc.
View company profile

Location
Harrisburg, PA
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About the job:
Job Description Job Profile Summary Take what you have learned in the classroom and apply it to real-world situations through a paid internship with Computer Aid Inc. We are looking for a customer service-oriented intern to provide Level 1 email and phone based help desk support to our customers through applying technical knowledge and customer service skills. Duties & Responsibilities - Provide tier one support for customer calls at IT Helpdesk - Assist with troubleshooting issues and provide technical support - Support the IT team in maintaining hardware, software and other systems...
Location:
Harrisburg, PA
Job Type:
Part-Time
Contract
Internship
Occupation:
Computer User Support Specialists
Salary:
Middle Income Jobs ($30K-$49K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

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Incident Manager/ Helpdesk Level III
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Job Description ITAC Incident Manager ITAC Support Services Job Profile Summary: The IITAC Incident Manager is responsible for overseeing the global incident management and resolution process, including overseeing the prioritization and escalation...
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From Computer Aid, Inc.
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Date
2019-12-21
Company
Computer Aid, Inc.
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Location
Newark, DE
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About the job:
Job Description ITAC Incident Manager ITAC Support Services Job Profile Summary: The IITAC Incident Manager is responsible for overseeing the global incident management and resolution process, including overseeing the prioritization and escalation of IT incidents, coordinating the global site incident response team(s), implementing workarounds, and, where applicable, assisting in conducting trend analyses and root cause analyses. Duties and Responsibilities Strategy & Planning: - Establishing incident response service level agreements in consultation with the business engagement team(s) to...
Location:
Newark, DE
Job Type:
Full-Time
Contract
Occupation:
Computer User Support Specialists
Salary:
Upper Middle Income Jobs ($50K-$79K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
Driver's License
IT Architect Certification
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

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Client Technologies Technician - Entry
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Job Description Job Profile Summary: SCDC has several it projects going on. with these new projects, the demands are increasing. this position will work with our networking group to provide support with desktop, printers, etc. Duties and...
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From Computer Aid, Inc.
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Date
2019-12-20
Company
Computer Aid, Inc.
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Location
Columbia, SC
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About the job:
Job Description Job Profile Summary: SCDC has several it projects going on. with these new projects, the demands are increasing. this position will work with our networking group to provide support with desktop, printers, etc. Duties and Responsibilities: - Level II support for pc’s, printers, software, networking, etc. - Coordinates & performs the installations and moves of pc’s, printers, etc. - Routine configuration, administration, maintenance and support of network - Any jobs and tasks assigned by manager and/or supervisor - Must be able to carry at least 50 pounds of equipment/materials...
Location:
Columbia, SC
Job Type:
Full-Time
Contract
Occupation:
Computer User Support Specialists
Salary:
Middle Income Jobs ($30K-$49K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

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WorkKeys®

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