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Bilingual (Spanish) - Customer Advocate 1- Banking - Flagstar Bank

Flagstar Bank, N.A.
Westerville, OH
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16128_OH 280401114 Position Title Bilingual (Spanish) - Customer Advocate 1- ...
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Banking - Flagstar Bank Location Work From Home United States Job Summary The Customer Advocate (CA) serves as the first point of contact for our customers. In this role, the CA will be responsible for supporting inbound contacts from current and prospective banking customers. Through these engagements, the CA will create detailed documentation to ensure inquiries are resolved in an accurate and satisfactory manner. In this role, you will expand on your current skill set, mastering soft-skills and becoming an expert...
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Product Profitability & Pricing Manager

Flagstar Bank, N.A.
Westerville, OH
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16130_OH 280401491 Position Title Product Profitability & Pricing Manager ...
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Location Work From Home United States Job Summary The Product Profitability & Pricing Manager works alongside with the Chief Pricing Officer and assists in the pricing of both Consumer and Commercial loans and deposits, using a relationship-based approach. This individual will also be responsible for assisting in the ownership of the Precision Lender (PL) product for the Bank. This includes configuration, administration, security, TPVRM, and maintenance of business rules of the Precision Lender tool. This position will...
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Director - Small Business Banking Sales

Flagstar Bank, N.A.
Westerville, OH
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16129_OH 280401311 Position Title Director - Small Business Banking Sales ...
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Location Work From Home United States Job Summary The Director - Small Business Banking Sales is responsible for the direct management and coaching a team of 10-20 phone based Small Business Banking Consultants and Relationship Specialists support staff across multiple geographic locations via a phone-based model, which focuses on new business development, credit quality, and risk management. The focus is generally within our current footprint on commercial based customers with revenues from six figures to...
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Sr. Complaint Management & Customer Insights Manager - Remote

Flagstar Bank, N.A.
Westerville, OH
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16086_OH 280077384 Position Title Sr. Complaint Management & Customer ...
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Insights Manager - Remote Location Work From Home United States Job Summary Customer experience is the holistic perception of the organization and brand to prospective, current, and former customers. Perceptions are built from interactions and touchpoints that involve proactive and reactive actions and solutions to optimize the overall experience. A Customer Experience Manager leads the Oversight & Insight (O&I) team which includes the Customer Experience (CE) team, Office of the President (OOTP) team, and Communications...
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Capital Planning Risk Manager

Flagstar Bank, N.A.
Westerville, OH
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16092_OH 280077298 Position Title Capital Planning Risk Manager Location ...
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Work From Home United States Job Summary The Capital Planning Risk Manager is responsible for evaluating all material risks as noted within the Capital Plan for the Bank and measuring how those risks affect the Bank's overall capital adequacy. In addition, the Capital Planning Risk Manager is responsible for producing management reports that are forward-looking in identifying the Bank's projected risk levels as compared to Board approved risk tolerances, strategic goals and the budget that may affect targeted capital...
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Financial Strategic Planning Program Manager

Flagstar Bank, N.A.
Westerville, OH
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16061_OH 279917822 Position Title Financial Strategic Planning Program ...
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Manager Location Work From Home United States Job Summary The Financial Strategic Planning Program Manager reports to the Sr Director of Strategic Financial & Capital Management and ensures the execution of all financial and capital management initiatives. This role will assist in completing deliverables, building project and work plans, developing executive presentations and completing various assignments within tight deadlines. The Program Manager will manage the Strategic Planning Program to effectively produce...
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Senior Small Business Banking Consultant

Flagstar Bank, N.A.
Westerville, OH
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16066_OH 279935280 Position Title Senior Small Business Banking Consultant ...
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Location Work From Home United States Job Summary A Senior Small Business Banking Consultant is responsible for meeting the needs of Small Business clients that are domiciled in the Consumer Bank. This involves both a reactive and proactive team approach, working directly with clients, branch bankers, underwriters, and product specialists through telephone contact. Primary responsibility is to manage and grow Small Business client relationships, including sole proprietors, non-profits, and employer firms. Acts as an...
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Senior Relationship Manager (Healthcare)

Flagstar Bank, N.A.
Westerville, OH
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16059_OH 279633414 Position Title Senior Relationship Manager (Healthcare) ...
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Location Work From Home United States Job Summary Responsible for new business development of Corporate and Commercial Middle Market companies nationally within the Healthcare sector, covering all aspects of healthcare including Pharmaceutical, Life Science, Specialty Physician portfolios, Laboratories, Medical and Dental Services Organizations, Seniors Housing & Care, Mental Health, Drug & Rehab, Hospitals, portfolios of Outpatient Care Centers, medical equipment, a, manufacturing, distribution companies and other...
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4
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5
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Branch Banking - Client Consultant I

Flagstar Bank, N.A.
Akron, OH
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16021 279216317 Position Title Branch Banking - Client Consultant I Location ...
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Fairlawn/3050 West Market Street/110624 Job Summary A Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards, and assist the...
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5
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Banking Group Risk and Internal Controls Lead (Private Client Banking)

Flagstar Bank, N.A.
Westerville, OH
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16011_OH 279216244 Position Title Banking Group Risk and Internal Controls ...
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Lead (Private Client Banking) Location Work From Home United States Job Summary Are you looking for an exciting, impactful, highly visible role in Risk & Controls? Join us at Flagstar as we build out our First Line of Defense across the organization! This newly created role will lead the team responsible for designing, and imbedding, risk management programs, policies and procedures, and risk culture across the Private Banking group. The BRIC Lead for Private Banking will help to design, build, transform and implement...
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Applied Math
5
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5
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