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Senior IT Service Desk/Help Desk Support Engineer.
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Brief JD is below. • Extensive Helpdesk/Service Desk/Call Center experience; Extensive Active Directory experience; Extensive Service Now experience • Extensive MS Office experience; Analyst would be responsible for handling L1 issues reported with...
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Date
2020-01-31
Company
HCL Americas
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Location
Cary, NC
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About the job:
Brief JD is below. • Extensive Helpdesk/Service Desk/Call Center experience; Extensive Active Directory experience; Extensive Service Now experience • Extensive MS Office experience; Analyst would be responsible for handling L1 issues reported with the ticketing tool, this may include, but not restricted to the following: • Receive calls, emails and web-tickets for end users • Service Desks will create Incident tickets or Service Request tickets, logging all pertinent information • Tracking and classifying incoming incidents or service requests, attempting initially solutions. • Provides...
Location:
Cary, NC
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
High Income Jobs ($80K-$99K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

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187216 jobs as of 2/23/2020
Sort by Relevance | Date
Jobs 1 To 1 of 1 Page 1 of 1 Page [1]

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