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Principal Researcher, Conversational AI & Channels

Humana
Columbus, OH
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**Become a part of our caring community**Humana is seeking a Principal UX ...
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Summary
About the job:
Researcher to lead research strategy for conversational experiences across voice (IVR), chat, and digital channels. You will operate within an omnichannel conversational ecosystem, partnering closely with product, engineering, CX, and contact center teams to inform strategy, platform evolution, and experience design across voice and digital channels.This role focuses on complex, system-level problems, including AI-driven interactions, cross-channel journeys, and automation strategies, as well as the performance and...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Market Research Analysts and Marketing Specialists
Career Level / Education:
Bachelor's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
US.jobs
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Care Management Support Assistant 3

Humana
Columbus, OH
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**Become a part of our caring community****KEY ACCOUNTABILITIES**+ You will ...
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Summary
About the job:
assist beneficiaries with eligibility process and support the family to ensure enrollment into the ACD and overcome barriers to obtaining required paperwork. Assist with regional transfers in and out of the region and ensure required paperwork is indexed into the electronic records system. Ensure all paperwork and documentation is notated within the clinical management system.+ You will assist with care coordination efforts of assigned beneficiary caseloads to include but not limited to managing incoming & out-going...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Social and Human Service Assistants
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
US.jobs
Certifications / Licenses:
Security clearance
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Senior Counsel

Humana
Columbus, OH
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**Become a part of our caring community**The Senior Counsel advises on ...
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Summary
About the job:
complex, cross-functional matters. The Senior Counsel has the ability to perform sophisticated legal analysis and clearly communicate with business partners and other stakeholders. This includes providing guidance on how to move forward with new programs and initiatives.This position will focus on supporting Humana's senior-focused primary care operations (CenterWell Senior Primary Care). CenterWell Senior Primary Care focuses on bringing quality, affordable, personalized care in more than a dozen states.The Senior Counsel...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Lawyers
Career Level / Education:
Doctoral or professional degree
Salary:
Six Figure Jobs (more than $100K)
From:
US.jobs
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Associate Director, Cybersecurity Engineering

Humana
Columbus, OH
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**Become a part of our caring community**(Candidate should be located in one ...
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Summary
About the job:
of the following Metro locations: Louisville KY, NYC Metro, Dallas Metro, Charlotte NC Metro, South Florida, Washington DC metro, Chicago, Boston, Atlanta, Nashville).The Associate Director, CyberSecurity Engineering will lead the enterprise Privileged Access Management (PAM) program, overseeing privileged account security, vaulting, and governance across cloud, on-premises, and subsidiary environments. This role is responsible for advancing PAM strategy and improving the consistency of privileged controls across the...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Information Security Analysts
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
US.jobs
Certifications / Licenses:
Certified Information Security Manager
Project Management Institute
Certified Information Systems Security Professional
Cisco Certified Security Professional
Project Management Professional
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Lead, Stars Portfolio Manager

Humana
Columbus, OH
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**Become a part of our caring community**The Lead, Stars Portfolio Manager ...
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Summary
About the job:
is responsible for overseeing the Stars Portfolio working with the Stars LOB and matrixed to the Director, Stars IT leader, ensuring alignment with strategic objectives and closing gaps in care.This role partners closely with business leaders and cross-functional teams to manage, prioritize, and optimize all initiatives related to Stars performance, including compliance, quality measures, and member outcomes. The position requires leadership in portfolio management, driving continuous improvement, and supporting the...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Project Management Specialists
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
US.jobs
Certifications / Licenses:
Portfolio Management Professional (PfMP)
Project Management Professional
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Medical Director - Claims

Humana
Columbus, OH
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**Become a part of our caring community**The Medical Director uses their ...
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Summary
About the job:
medical background, experience, and judgement. You will make determinations whether they should authorize requested services, request level of care, and requested site of service at the Initial or Appeals/Disputes level. All work occurs within a context of regulatory compliance. Diverse resources assist work, including national clinical guidelines, CMS policies and determinations, clinical reference materials, internal teaching conferences, and other reference sources. You will learn Medicare, Medicaid, and Medicare...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Medical and Health Services Managers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
US.jobs
Certifications / Licenses:
Board Certified
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Consumer Engagement Representative

Humana
Columbus, OH
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**Become a part of our caring community**The Consumer Engagement ...
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Summary
About the job:
Representative 1 oversees the enrollment, education, engagement, and activation responsibilities for client groups regardless of segment, and for product where warranted. The Consumer Engagement Representative 1 performs basic administrative/clerical/operational/cust omer support/computational tasks. Typically work on routine and patterned assignments.The Consumer Engagement Representative 1 contributes to business strategy by understanding benefit offerings to ensure enrollment success, identifying member education opportunities...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
From:
US.jobs
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Claims Process & Policy Professional

Humana
Columbus, OH
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**Become a part of our caring community**The Claims Process and Policy ...
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Summary
About the job:
Professional reports to the Director of Process Improvement. You will receive inquires around claims and policy issues from beneficiaries, providers, vendors, internal partners and external participate that will need to be researched for accuracy and completeness regarding our TRICARE rules and regulations.**Key Accountabilities** -+ You will ensure appropriate identification of root cause through established intake process+ You will perform claims research to determine impact to reported issues+ You will identify...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Claims Adjusters, Examiners, and Investigators
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
US.jobs
Certifications / Licenses:
Security clearance
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Associate Director, Cybersecurity Engineering

Humana
Saint Paul, MN
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**Become a part of our caring community**(Candidate should be located in one ...
Details
Summary
About the job:
of the following Metro locations: Louisville KY, NYC Metro, Dallas Metro, Charlotte NC Metro, South Florida, Washington DC metro, Chicago, Boston, Atlanta, Nashville).The Associate Director, CyberSecurity Engineering will lead the enterprise Privileged Access Management (PAM) program, overseeing privileged account security, vaulting, and governance across cloud, on-premises, and subsidiary environments. This role is responsible for advancing PAM strategy and improving the consistency of privileged controls across the...
Location:
Saint Paul, MN
Job Type:
Full-Time
Permanent
Occupation:
Information Security Analysts
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
US.jobs
Certifications / Licenses:
Certified Information Security Manager
Project Management Institute
Certified Information Systems Security Professional
Cisco Certified Security Professional
Project Management Professional
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Care Management Support Assistant 3

Humana
Saint Paul, MN
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**Become a part of our caring community****KEY ACCOUNTABILITIES**+ You will ...
Details
Summary
About the job:
assist beneficiaries with eligibility process and support the family to ensure enrollment into the ACD and overcome barriers to obtaining required paperwork. Assist with regional transfers in and out of the region and ensure required paperwork is indexed into the electronic records system. Ensure all paperwork and documentation is notated within the clinical management system.+ You will assist with care coordination efforts of assigned beneficiary caseloads to include but not limited to managing incoming & out-going...
Location:
Saint Paul, MN
Job Type:
Full-Time
Permanent
Occupation:
Social and Human Service Assistants
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
US.jobs
Certifications / Licenses:
Security clearance
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information
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