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Customer Services Representative
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Job SummaryOur Members Services Call Center Representatives work with our SureMed members to explain their benefits and assist them with their accounts. In this position, it is imperative to build strong relationships with both members and agents....
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Date
2019-10-01
Company
Ideal Concepts, Inc.
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Location
Allentown, PA
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About the job:
Job SummaryOur Members Services Call Center Representatives work with our SureMed members to explain their benefits and assist them with their accounts. In this position, it is imperative to build strong relationships with both members and agents. It's important to foster easy and positive communication, and be able to problem solve with minimal direction.Responsibilities and DutiesAnswer incoming callsManage member and agent accountsSupport members via phone and emailExplain insurance benefitsAssist members with billing changesManage email inboxQualifications and SkillsSkilled at problem...
Location:
Allentown, PA
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Salary:
Middle Income Jobs ($30K-$49K)
Career Level/Education:
High school diploma or equivalent
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

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151016 jobs as of 12/1/2019
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