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Software Engineer-L1 Support
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Responsibilities: Agents are responsible for helping customers into their online banking accounts, resetting passwords, and informing them on product changes. Provides telephone support to end-users on Online Banking and Bill Pay systems. Provides...
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From Infogain Corporation
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Date
2020-07-01
Company
Infogain Corporation
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Location
Austin, TX
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About the job:
Responsibilities: Agents are responsible for helping customers into their online banking accounts, resetting passwords, and informing them on product changes. Provides telephone support to end-users on Online Banking and Bill Pay systems. Provides first-level problem resolution on the telephone with users; and walks the user through a series of steps to determine issue; classifies level, priority and nature of problem. Opens, tracks, taking ownership of issues and promotes end-user satisfaction. Works with Software Provider, Payment Service Provider and other escalation points to resolve Bill...
Location:
Austin, TX
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Upper Middle Income Jobs ($50K-$79K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

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Business Analyst
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" ROLES & RESPONSIBILITIES - Lead teams as a Product Owner - Responsible for proving business guidelines and taking decisions - Planning & prioritizing the work for the team during program increments and sprints - Leading daily scrum meeting and...
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From Ladders
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Date
2020-06-18
Company
Infogain Corp
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Location
Austin, TX
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About the job:
" ROLES & RESPONSIBILITIES - Lead teams as a Product Owner - Responsible for proving business guidelines and taking decisions - Planning & prioritizing the work for the team during program increments and sprints - Leading daily scrum meeting and providing necessary directions to the entire team to enable them to proceed and complete with their work - Informing & escalating any risks and dependencies to business & management teams - Ensuring quality product is delivered by managing the entire life cycle of the product under development - Conducting Training and Product Demo to the audience, to...
Location:
Austin, TX
Job Type:
Full-Time
Permanent
Occupation:
Management Analysts
Salary:
High Income Jobs ($80K-$99K)
Career Level/Education:
Bachelor's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

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Consultant
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" - The Support Specialist will be providing 1st level phone support for several retail store locations This position will be answering incoming call requests, troubleshooting application and hardware problems, logging service tickets, documenting...
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From Ladders
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Date
2020-06-05
Company
Infogain Corp
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Location
Austin, TX
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About the job:
" - The Support Specialist will be providing 1st level phone support for several retail store locations This position will be answering incoming call requests, troubleshooting application and hardware problems, logging service tickets, documenting issues and guiding customers through documented solutions to resolve issues while providing world-class customer service. EXPERIENCE - 3 - 5 years SKILLS - Skill Category: Application Support(L1/L2) - Primary Skill: L1 Support - Additional Skill(s): L1 Support ABOUT THE COMPANY Infogain is a Silicon Valley headquartered company with software...
Location:
Austin, TX
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Middle Income Jobs ($30K-$49K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
Robotics Process Automation (RPA)
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

Recommended

WorkKeys®

Results

136822 jobs as of 7/5/2020
Sort by Relevance | Date
Jobs 1 To 3 of 3 Page 1 of 1 Page [1]

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