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Technical Support Representative
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Job Description Our Technical Support Advisors provide support to resolve customer technology problems through a series of trouble shooting activities in a virtual call center environment. Common solutions include resolving username and password...
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From Kelly Services, INC.
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Date
2019-11-29
Company
Kelly Services, INC.
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Location
Minneapolis, MN
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About the job:
Job Description Our Technical Support Advisors provide support to resolve customer technology problems through a series of trouble shooting activities in a virtual call center environment. Common solutions include resolving username and password problems, data sharing & synchronization, uninstalling/reinstalling basic software applications, verifying proper hardware and software configuration and set up, power cycling devices, navigating customers through application menus, and troubleshooting email issues. This is a performance based organization where all calls are recorded, monitored, and...
Location:
Minneapolis, MN
Job Type:
Full-Time
Temporary
Occupation:
Computer User Support Specialists
Salary:
Middle Income Jobs ($30K-$49K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

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WorkKeys®

Technical Support - Help Desk
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Summary: Essential Position Responsibilities: Receive, respond to and resolve inbound Client contacts, including NON-Technical issues as needed Manage unresolved incidents utilizing appropriate resources within required timelines Coordinate...
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From CareerBuilder
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Date
2019-11-20
Company
Kelly Services
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Location
Minneapolis, MN
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About the job:
Summary: Essential Position Responsibilities: Receive, respond to and resolve inbound Client contacts, including NON-Technical issues as needed Manage unresolved incidents utilizing appropriate resources within required timelines Coordinate internal resources as necessary to ensure effective resolution Document and communicate to appropriate resource any recurring/critical client issue received Write, edit and proof project documentation and correspondence Knowledgeable about assigned Client, service offerings, policies/standards, and processes Performs to and maintains acceptable performance...
Location:
Minneapolis, MN
Job Type:
Full-Time
Temporary
Occupation:
Computer User Support Specialists
Salary:
Middle Income Jobs ($30K-$49K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

Recommended

WorkKeys®

Help Desk Level 1
Quick view
The Help Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may...
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From US.jobs
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Date
2019-10-18
Company
Kelly Services
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Location
Minneapolis, MN
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About the job:
The Help Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. **Responsibilities** **Operational Management** + Field incoming help requests from end users via both telephone and e-mail in a courteous manner. + Document all pertinent end user identification...
Location:
Minneapolis, MN
Job Type:
Part-Time
Full-Time
Temporary
Occupation:
Computer User Support Specialists
Salary:
Middle Income Jobs ($30K-$49K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

Recommended

WorkKeys®

Results

151016 jobs as of 12/1/2019
Sort by Relevance | Date
Jobs 1 To 3 of 3 Page 1 of 1 Page [1]

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