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Tech Support Representative - 1st Shift
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Job Summary & Requirements Provide support to users via phone, live chat and support ticket system to troubleshoot and provide guidance on how to use tax preparation software. Typical task include clerical and administration support, required to...
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From
Nesco Resource, LLC
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Date
2019-11-28
Company
Nesco Resource
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Location
Oxnard, CA
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About the job:
Job Summary & Requirements Provide support to users via phone, live chat and support ticket system to troubleshoot and provide guidance on how to use tax preparation software. Typical task include clerical and administration support, required to document and track customer communication, special sales order, billing, and account set up. Typically reports to Office/Admin Services Supervisor or Manager. Typically interacts with the customer to assist with how to use the software program, or website for submitting data. Requires customer service oriented personality, experience with windows and...
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Location:
Oxnard, CA
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Entry Level Jobs (less than $30K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
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Call Management Coordinator / Incident Handler
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Provide Call Management System scheduling support to Customers, Service Delivery Team Members, Field Associates, and Business Management Team Members, sharing in the responsibility of meeting customer service performance expectations. This position...
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From
Nesco Resource, LLC
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Date
2019-11-21
Company
Nesco Resource
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Location
North Canton, OH
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About the job:
Provide Call Management System scheduling support to Customers, Service Delivery Team Members, Field Associates, and Business Management Team Members, sharing in the responsibility of meeting customer service performance expectations. This position is for evenings and weekends. Some essential functions of this position include: - Monitoring real time operation of the Call Management System to ensure Service Level Agreement (SLA) is being met and all available Customer Service Engineers (CSEs) are actively assigned to calls - Continuously monitoring ??white space?? on the Call Management...
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Location:
North Canton, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Entry Level Jobs (less than $30K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
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Applied Math
4
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Project Specialist
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Nesco Resource is working with a clinent in the Bridgeville area looking for inbound/ outbound call representatives. This person must be able to work the hours of 3pm-9pm. Part time work is available, but you must be available during those hours!...
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From
Nesco Resource, LLC
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Date
2019-11-21
Company
Nesco Resource
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Location
Bridgeville, PA
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About the job:
Nesco Resource is working with a clinent in the Bridgeville area looking for inbound/ outbound call representatives. This person must be able to work the hours of 3pm-9pm. Part time work is available, but you must be available during those hours! No experience required, available immediately! - Inbound and Outbound Customer Service call specialist for ministry based client base. - Must like to help people - Must be detailed and good with using a phone and a computer. - Basic Data entry into GoogleDocs. They are scripted oconversations and drop down answers. - They are flex on time but need...
I'm interested in applying
Location:
Bridgeville, PA
Job Type:
Part-Time
Full-Time
Contract
Occupation:
Computer User Support Specialists
Salary:
Entry Level Jobs (less than $30K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
N/A
Preferred WorkKeys
®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
Display
Recommended
WorkKeys®
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