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The Customer Service Representative I (CSR) is responsible for delivering ...
Details
Summary
About the job:
general healthcare enrollment information to callers. The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat, and web browsers to perform their duties. Job Duties: • Provide knowledgeable responses to telephone, email, and chat inquiries in a courteous and professional manner. • Follow established and documented policies and standard operating procedures such as filling out timesheets, adhering to privacy rules, and responding to numerous telephone, email, and...
Location:
Phoenix, AZ
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Entry Level Jobs (less than $30K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
The Call Center Triage Supervisor is responsible for the administrative HR ...
Details
Summary
About the job:
components, clinical supervision, and quality oversight of the Triage Consultants. This includes ensuring all necessary paperwork for employment is complete, attend/take all necessary training, have reliable internet, meet attendance (assigned shift) and performance standards, provide clinical consultation, conduct quality audits, and performance reviews. Supervisor(s) will work with the Triage Consultants to provide clinical consultation, duty to warn and mandated reporting, ensure shift attendance, call quality...
Location:
Located in Ohio
Job Type:
Full-Time
Permanent
Occupation:
First-Line Supervisors of Office and Administrative Support Workers
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
Pearl Interactive Network is seeking Provider Support Service Center Agents ...
Details
Summary
About the job:
for a Provider Support Service Center. The Provider Support Agent is responsible for providing a broad range of customer and provider experience lifecycle management support services. This includes but not limited to bi-directional provider support services; tracking of provider interactions; ticket support; providing technical direction and oversight; reporting, data sharing; and improving business workflow and processes. Must reside in Killeen, TX (Bell County), Atlanta, GA (Fulton County) or surrounding areas. Job...
Location:
Atlanta, GA
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
The WHCSR will receive inbound calls and initiate outbound calls to gather ...
Details
Summary
About the job:
pertinent information or to provide information to customers. The Work from Home Customer Support Representative (WHCSR) I must be thorough, accurate, timely, and professional when handling customer calls. Job Duties: - Manage prioritized tasks in a time-sensitive environment. - Answer phones and research inquiries concerning benefits, enrollment. - Research and documents/updates databases such as network-to-network changes, CRM documentation. - Provide information to internal and external customers. - Regenerate...
Location:
Located in Ohio
Job Type:
Full-Time
Temporary
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Entry Level Jobs (less than $30K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
The Triage Consultant I (TC I) will provide assistance, services, resources, ...
Details
Summary
About the job:
referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. The TC I demonstrates an ability to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. The Triage Consultant will maintain the highest degree of sensitivity, compassion, and respect for service members and their families. Job Duties: - Conduct comprehensive professional assessments of...
Location:
Located in Ohio
Job Type:
Full-Time
Permanent
Occupation:
Child, Family, and School Social Workers
Career Level / Education:
Bachelor's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
Licensed Clinical Social Worker
DOD Clearance
Licensed marriage and family therapist
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
57508679 229489457 The Call Center Triage Supervisor is responsible for the ...
Details
Summary
About the job:
administrative HR components, clinical supervision, and quality oversight of the Triage Consultants. This includes ensuring all necessary paperwork for employment is complete, attend/take all necessary training, have reliable internet, meet attendance (assigned shift) and performance standards, provide clinical consultation, conduct quality audits, and performance reviews. Supervisor(s) will work with the Triage Consultants to provide clinical consultation, duty to warn and mandated reporting, ensure shift attendance,...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
57508678 229489399 The WHCSR will receive inbound calls and initiate ...
Details
Summary
About the job:
outbound calls to gather pertinent information or to provide information to customers. The Work from Home Customer Support Representative (WHCSR) I must be thorough, accurate, timely, and professional when handling customer calls. Job Duties: Manage prioritized tasks in a time-sensitive environment. Answer phones and research inquiries concerning benefits, enrollment. Research and documents/updates databases such as network-to-network changes, CRM documentation. Provide information to internal and external customers....
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
57308437 229205765 The Triage Consultant I (TC I) will provide assistance, ...
Details
Summary
About the job:
services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. The TC I demonstrates an ability to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. The Triage Consultant I will maintain the highest degree of sensitivity, compassion, and respect for service members and their families. Job Duties: Conduct comprehensive...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
VETERAN, MILITARY SPOUSE, AND PEOPLE WITH DISABILITIES FRIENDLY EMPLOYER! ...
Details
Summary
About the job:
This is an Onsite Opportunity. Must reside in the Lawrence, KS area. The Customer Service Representative – Inbound Calls is responsible to answer incoming calls from customers, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. Two – three weeks paid training provided. Job Duties: Utilize standard technology such as a telephone, e-mail, and web browser. Navigate to the appropriate pre-scripted responses which they must read verbatim to provide basic general and claims...
Location:
Lawrence, KS
Job Type:
Part-Time
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Entry Level Jobs (less than $30K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
VETERANS, MILITARY SPOUSES AND THOSE WITH DISABILITIES ARE STRONGLY ...
Details
Summary
About the job:
ENCOURAGED TO APPLY! The Customer Service Representative (CSR) is responsible for answering incoming calls from consumers, responding to inquiries and questions, and providing information on program and service offerings Job Duties: - Utilize standard technology such as a telephone, e-mail, and web browser. - Assist caller with filling out online application and submitting it electronically to plan provider for processing. - Navigate to the appropriate pre-scripted responses, read verbatim to provide basic and claims specific...
Location:
London, KY
Job Type:
Part-Time
Full-Time
Temporary
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

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