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57308437 229205765 The Triage Consultant I (TC I) will provide assistance, ...
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About the job:
services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. The TC I demonstrates an ability to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. The Triage Consultant I will maintain the highest degree of sensitivity, compassion, and respect for service members and their families. Job Duties: Conduct comprehensive...
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Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
The Support Center Guide (SCG) will respond to general inquiries received ...
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Summary
About the job:
via email, telephone, SMS, live chat, and occasionally in writing from the public. The SCG will be knowledgeable about the program, it's resources and will accurately record and track all inquiries. Responding to inquiries accurately and promptly, while remaining professional during customer calls, are vital to this role.Job Duties: Respond to, answer inquiries, and notate information provided and actions taken in response to those inquiries.Provide accurate and prompt response to callers, within 4 rings, avoiding hold...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
Remote Customer Service Representative-Future OpportunitiesBring your high ...
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Summary
About the job:
volume customer service experience to a dynamic team. Pearl Interactive Network, Inc. is seeking Remote Customer Service Representatives to support our business partners throughout the United States.As a Remote Customer Service Representative, you will be responsible for handling calls, responding to emails or chat from customers. You will manage inquires and questions, handle complaints, troubleshoot problems and provide information in a courteous and professional manner. Specific client and scope of work will be...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
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State: OH
Salary: Middle Income Jobs ($30K-$49K)
Company Name: Pearl Interactive Network, Inc.
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