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57508679 229489457 The Call Center Triage Supervisor is responsible for the ...
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administrative HR components, clinical supervision, and quality oversight of the Triage Consultants. This includes ensuring all necessary paperwork for employment is complete, attend/take all necessary training, have reliable internet, meet attendance (assigned shift) and performance standards, provide clinical consultation, conduct quality audits, and performance reviews. Supervisor(s) will work with the Triage Consultants to provide clinical consultation, duty to warn and mandated reporting, ensure shift attendance,...
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45023302_2 227864046 The Customer Service Supervisor is Responsible for the ...
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overall performance, productivity, development, and guidance for assigned staff. Assisting in day-to-day operations management of the contact center to ensure the Customer Service Department objectives are fulfilled per the various contact requirements. Providing first level supervision and leadership to Remote Call Center Support Representatives who are responsible for answering incoming calls from individuals who need support in seeking COVID-19 related information. The Call Center Supervisor will ensure the goal of...
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Workkeys
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State: OH
Salary: Upper Income Jobs ($50K-$79K)
Company Name: Pearl Interactive Network, Inc.
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