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Senior Manager of User Support
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Responsibilities - Provide hands-on senior management for Desktop and Help Desk solutions and 3rd party vendor products. - Improve, implement, and ensure compliance with ITIL toolset for entire Information Technology department including Service...
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Date
2020-01-24
Company
Phoenix Technology Partners, LLC
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Location
New York, NY
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About the job:
Responsibilities - Provide hands-on senior management for Desktop and Help Desk solutions and 3rd party vendor products. - Improve, implement, and ensure compliance with ITIL toolset for entire Information Technology department including Service Management, Incident Management, Problem Management, Change Management, and Service Transition - Provide senior project management for firm-wide initiatives. Ability to decompose large initiatives into constituent projects and executable technology delivery goals. - Provide 3rd party Statement of Work, contract review/negotiation and expert management...
Location:
New York, NY
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Salary:
Upper Middle Income Jobs ($50K-$79K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
ITIL Foundation certification (v3)
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

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183038 jobs as of 1/26/2020
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