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Call Center Quality Assurance Coordinator
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Rockland Trust is seeking a Quality Assurance Coordinator to provide information about consumer and business accounts, research and resolve banking inquiries, and identify opportunities for the sale of bank products and services. This position also...
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From AfterCollege
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Date
2020-01-10
Company
Rockland Trust
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Location
Plymouth, MA
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About the job:
Rockland Trust is seeking a Quality Assurance Coordinator to provide information about consumer and business accounts, research and resolve banking inquiries, and identify opportunities for the sale of bank products and services. This position also has a heavy emphasis on providing floor support for call center representatives, including handling escalated calls, and assisting managers in various projects. Position Responsibilities To assist the department in meeting or exceeding service level standards the Quality Assurance Coordinator has several positional responsibilities. They include...
Location:
Plymouth, MA
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Salary:
Middle Income Jobs ($30K-$49K)
Career Level/Education:
High school diploma or equivalent
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

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Personal Banking Call Center Representative
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Primary Objective: To ensure Rockland Trust customers are provided with a positive service experience by accurately answering questions, assisting with bank offerings to fit the caller’s need, and resolving issues in a timely manner. Normal...
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From ITJobsList
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Date
2020-01-06
Company
Rockland Trust
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Location
Plymouth, MA
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About the job:
Primary Objective: To ensure Rockland Trust customers are provided with a positive service experience by accurately answering questions, assisting with bank offerings to fit the caller’s need, and resolving issues in a timely manner. Normal business hours are Monday-Friday from 11am-8pm and every other Saturday from 8am-5pm. Position Responsibilities To assist the department in meeting or exceeding service level standards the Call Center Representative I has several positional responsibilities. They include but are not limited to: - Service incoming customer calls following established...
Location:
Plymouth, MA
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Salary:
Entry Level Jobs (less than $30K)
Career Level/Education:
High school diploma or equivalent
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

Recommended

WorkKeys®

Personal Banking Call Center Representative
Quick view
Primary Objective: To ensure Rockland Trust customers are provided with a positive service experience by accurately answering questions, assisting with bank offerings to fit the caller's need, and resolving issues in a timely manner. Normal...
Add to Your Backpack | See all jobs from this company
From AfterCollege
Report this job
Date
2020-01-06
Company
Rockland Trust
View company profile

Location
Norwood, MA
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About the job:
Primary Objective: To ensure Rockland Trust customers are provided with a positive service experience by accurately answering questions, assisting with bank offerings to fit the caller's need, and resolving issues in a timely manner. Normal business hours are Monday-Friday from 11am-8pm and every other Saturday from 8am-5pm. Position Responsibilities To assist the department in meeting or exceeding service level standards the Call Center Representative I has several positional responsibilities. They include but are not limited to: * Service incoming customer calls following established...
Location:
Norwood, MA
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Salary:
Entry Level Jobs (less than $30K)
Career Level/Education:
High school diploma or equivalent
Certifications/Licenses:
N/A
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Display

Recommended

WorkKeys®

Results

154749 jobs as of 1/19/2020
Sort by Relevance | Date
Jobs 1 To 3 of 3 Page 1 of 1 Page [1]

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