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R-0032458 233255885 JOB TITLE: Guest Service Agent REPORTS TO: Operations ...
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Summary
About the job:
Manager FLSA STATUS: Non-Exempt ES SUITES: Sonesta ES Suites is a surprisingly different and welcoming extended stay hotel brand where guests can easily relax, get some work done and hang out in our local community. We work hard to build meaningful relationships with our colleagues and guests. Every Sonesta ES Suites team member plays an important role in our guest experience; therefore we invest in the personal and professional growth of all associates. We are part of the Sonesta International Hotels Corporation with...
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Career Level / Education:
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Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Director Of Sales

Job Description Summary The Director of Sales (DOS) develops and implements ...
Details
Summary
About the job:
sales strategy of the hotel to ensure that occupancy, average daily rate and market share goals are achieved. The DOS will work directly with the Executive Team to identify specific strategies and tactics to drive revenue according to the hotel’s seasonal demand. The DOS will work with Sonesta’s Marketing, Revenue Management, and Sales teams to leverage national brand strategies at the local level. Job Description DUTIES AND RESPONSIBILITIES : - Deliver on the promise of Sonesta Service in all interactions with guests...
Location:
Cleveland, OH
Job Type:
Full-Time
Permanent
Occupation:
Sales Managers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
Driver's License
Workkeys
Applied Math
4
Graphic Literacy
5
Workplace Documents
6
DUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all ...
Details
Summary
About the job:
interactions with guests and clients according to the SonestaG.U.E.S.T. standards.Register guests, issue room keys, and provide information on hotel services and room location. Answer phonesin a prompt and courteous manner.Accurately process all cash and credit card transactions in accordance with established procedures including butnot limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.Responsible to maintain the security of cash, credit card...
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Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
DUTIES AND RESPONSIBILITIES: *Deliver on the promise of Sonesta Service in ...
Details
Summary
About the job:
all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. *Prepare and/or transport all food and beverage items and associated supplies, equipment, and materials to and from buffet areas. *Monitor area to ensure adequate supplies of food, beverage, plates, utensils, napkins, condiments, etc. are available to serve all guests; replenish buffet items and areas as necessary. *Follow preparation methods, times, quality and presentation standards. Follow standards regarding the monitoring of...
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Salary:
Certifications / Licenses:
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
Banquet ManagerSonesta recognizes that benefits play a vital role in helping ...
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Summary
About the job:
ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts.We are an equal opportunity employer....
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
5
Workplace Documents
6
R-0032239 232947539 DUTIES AND RESPONSIBILITIES : - Deliver on the promise ...
Details
Summary
About the job:
of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. - Work with Room Attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to Room Attendants. - Maintain the cleanliness and organization of floor closets and corridors to include removing trash, wiping down shelves/counters; sweeping, moping and/or vacuuming floors; and removing non-floor closet items and storing in appropriate areas. - Respond to guests' requests such as in...
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Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
R-0032238 232947484 DUTIES AND RESPONSIBILITIES : - Deliver on the promise ...
Details
Summary
About the job:
of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. - Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. - Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware,...
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Job Type:
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Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
3
Graphic Literacy
3
Workplace Documents
N/A
R-0032240 232947541 DUTIES AND RESPONSIBILITIES : - Deliver on the promise ...
Details
Summary
About the job:
of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. - Receive soiled and sort all articles by kind, color and degree of soil. Inspect all laundry and linens and records all damaged or stained items. - Operate washers and dryers according to hotel standards and manufacturers' guidelines. - Monitor laundry supplies and equipment to ensure they are sufficient and in working order. - Fold and store clean linens, report damages to supervisor. - Clean and service...
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Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
3
Graphic Literacy
3
Workplace Documents
3
Job Description Summary The Housekeeping Supervisor (HS) works with the ...
Details
Summary
About the job:
Housekeeping Manager to assist in the supervision of the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. In addition to inspecting rooms and training room attendants this position will perform cleaning duties in all areas of the hotel. The Housekeeping Supervisor is responsible for delivering clean rooms for occupancy that meet the brand's time, product and placement standards. Job...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
R-0031556 232174348 DUTIES AND RESPONSIBILITIES : - Deliver on the promise ...
Details
Summary
About the job:
of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly supplied with all guest amenities, all food and beverage outlets are meeting guest expectations, and the hotel is properly maintained and clean. - Assists with the direct sales activities of the hotel in partnership with the hotel's Director of Sales (DOS), Regional...
Location:
Job Type:
Occupation:
Career Level / Education:
Salary:
Certifications / Licenses:
Workkeys
Applied Math
5
Graphic Literacy
5
Workplace Documents
5

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State: OH
Company Name: Sonesta International Hotels Corporation
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