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LEAD BILLING

This position will provide support to call center agents. Responsibilities ...
Details
Summary
About the job:
will include assisting agents, coaching, and handling customer escalations. Essential Job Functions: Performs all duties of a customer service representative. Actively supports customer service agents in a real time environment, including; answering questions on demand, assisting with escalations, teaching order entry, demonstrating processes and techniques, facilitates first call resolution and branded customer experience. Actively listens for, identifies, and tracks agent support and coaching needs and reports such...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
First-Line Supervisors of Office and Administrative Support Workers
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
Spectrum is seeking an experienced Customer Care Supervisor to support a ...
Details
Summary
About the job:
team of 12-15 agents dedicated to the Spectrum Mobile Team at our Garfield Heights, OH location. The the ideal candidate for this position will have experience working in a high volume call center, superior communication and leadership abilities including team motivation. The shift schedule for this position is 2:30pm to 11:30pm Sunday through Thursday (Friday/Saturday off). JOB SUMMARY This position is responsible for the coaching and development of a team of call center representatives in a fast-paced, dynamic call...
Location:
Cleveland, OH
Job Type:
Full-Time
Permanent
Occupation:
First-Line Supervisors of Office and Administrative Support Workers
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
JOB SUMMARY Sells products and services to customers in assigned ...
Details
Summary
About the job:
areas/properties through door-to-door solicitation and by building relationships. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio Solicits residential customers through door-to door solicitation and by building relationships with property management and explains products and services available to same...
Location:
Zanesville, OH
Job Type:
Full-Time
Permanent
Occupation:
Sales Representatives, Services, All Other
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
Driver's License
Workkeys
Applied Math
5
Graphic Literacy
5
Workplace Documents
5
JOB SUMMARY Sells products and services to customers in assigned ...
Details
Summary
About the job:
areas/properties through door-to-door solicitation and by building relationships. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio Solicits residential customers through door-to door solicitation and by building relationships with property management and explains products and services available to same...
Location:
Newark, OH
Job Type:
Full-Time
Permanent
Occupation:
Sales Representatives, Services, All Other
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
Driver's License
Workkeys
Applied Math
5
Graphic Literacy
5
Workplace Documents
5
JOB SUMMARY The Spectrum District Manager for Stores provides management for ...
Details
Summary
About the job:
the Charter Stores within scope of responsibility. Meets and exceeds budgeted sales and revenue goals by implementing sales plans to support companywide goals. Ensures assigned Stores contribute to the acquisition and retention of customers, resulting in customer and revenue growth MAJOR DUTIES AND RESPONSIBILITIES Assist Regional Sr. Director in developing and managing sales plans to meet or exceed customer growth and revenue projections by overseeing the implementation of strategies for selling Charter products and...
Location:
Akron, OH
Job Type:
Full-Time
Permanent
Occupation:
General and Operations Managers
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
Driver's License
Workkeys
Applied Math
5
Graphic Literacy
5
Workplace Documents
5
JOB SUMMARY Sells products and services to customers in assigned ...
Details
Summary
About the job:
areas/properties through door-to-door solicitation and by building relationships. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio Solicits residential customers through door-to door solicitation and by building relationships with property management and explains products and services available to same...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Sales Representatives, Services, All Other
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
Driver's License
Workkeys
Applied Math
5
Graphic Literacy
5
Workplace Documents
5
SHIFT: TUES-SAT, 230PM-11PM JOB SUMMARY The ROC Specialist I focuses ...
Details
Summary
About the job:
primarily on outages, performs basic to intermediate first-line Outside Plant (OSP) Hybrid Fiber Coax (HFC) network surveillance, alarm and intake triage and correlation, collection and collation of key information, ticket and SRO creation, dispatch, fix agent support, and ticket/SRO resolution. The role assists fix agent by providing general root cause location information. It also ensures the details and information provided to the fix agent support fix agent efficiency, safe restoration and work practices and compliance...
Location:
Cincinnati, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer Network Support Specialists
Career Level / Education:
Bachelor's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
5
Graphic Literacy
4
Workplace Documents
5
JOB SUMMARY Entry level support role for both internal and external ...
Details
Summary
About the job:
customers with Credit Services related matters utilizing various communication media. Complete assigned work tasks associated with daily processes involving collections, payment exceptions and refunds. MAJOR DUTIES AND RESPONSIBILITIES Respond to on line tickets requesting support towards resolution of customer needs, within established Service Level Agreements (SLA) standards. Respond to customer requests received through various media including email, letters and telephone. Complete daily work assignments involving the...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Entry Level Jobs (less than $30K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
JOB SUMMARY This position is responsible for the coaching and development of ...
Details
Summary
About the job:
a team of supervisors in a fast-paced, dynamic call center environment. The manager is accountable for meeting and exceeding departmental and call center goals. This position is responsible for the management of customer service staff including all activities that contribute to ensuring customers receive the best service possible. MAJOR DUTIES AND RESPONSIBILITIES - Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork. - Actively and...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
First-Line Supervisors of Office and Administrative Support Workers
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

Facilitator

JOB SUMMARY The main goal of this position is to facilitate classroom ...
Details
Summary
About the job:
learning, team meetings, and on-line sessions through a variety of delivery methods. This is an entry level position that requires 1 year of training experience and up to 3 years of experience in the functional area or business unit. MAJOR DUTIES AND RESPONSIBILITIES - Facilitate learning to develop participants' skill sets. This includes classroom instruction, team meetings, and on-line Learning debriefs - Manage the classroom and participants during training by tracking attendance, addressing inappropriate behavior and...
Location:
Columbus, OH
Job Type:
Full-Time
Permanent
Occupation:
Training and Development Specialists
Career Level / Education:
Bachelor's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
5

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State: OH
Company Name: Spectrum
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