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Customer Service Advocate -Onsite

WESTERN & SOUTHERN FINANCIAL GROUP, INC.
Fremont, MI
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This position represents Gerber Life through providing exceptional service ...
Details
Summary
About the job:
to existing customers and engaging in consultative conversations using the Gerber Life Insurance sales process. Processes transactions and ensures customers' needs are met via inbound and outbound calls. - Responds to customer inquiries via inbound service and sales telephone interactions to address a variety of customer inquiries which include, but are not limited to, processing payments, resolving billing issues, policy changes requests and completing new insurance applications. - Reviews customer’s current insurance...
Location:
Fremont, MI
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
From:
WESTERN & SOUTHERN FINANCIAL GROUP, INC.
Certifications / Licenses:
State insurance license
Life And Health Insurance License
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Customer Service Advocate -Work from Home

WESTERN & SOUTHERN FINANCIAL GROUP, INC.
Atlanta, GA
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This position represents Gerber Life through providing exceptional service ...
Details
Summary
About the job:
to existing customers and engaging in consultative conversations using the Gerber Life Insurance sales process. Processes transactions and ensures customers' needs are met via inbound and outbound calls. - Responds to customer inquiries via inbound and outbound service and sales telephone interactions to address a variety of customer inquiries which include, but are not limited to, processing payments, resolving billing issues, policy changes requests and completing new insurance applications. - Reviews customer’s...
Location:
Atlanta, GA
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
From:
WESTERN & SOUTHERN FINANCIAL GROUP, INC.
Certifications / Licenses:
State insurance license
Life And Health Insurance License
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Customer Service Associate-Onsite

WESTERN & SOUTHERN FINANCIAL GROUP, INC.
Fremont, MI
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The Customer Service Associate builds client relationships by researching, ...
Details
Summary
About the job:
analyzing, and resolving service requests and complaints. This associate provides exceptional service to existing customers through service-related transactions via inbound and outbound calls. They ensure customers' needs are met while maintaining compliance with regulatory requirements. The Customer Service Associate is expected to utilize critical thinking skills to resolve issues, overcome objections, and de-escalate client interactions. What you will do: - Responds to customer inquiries via inbound telephone...
Location:
Fremont, MI
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
From:
WESTERN & SOUTHERN FINANCIAL GROUP, INC.
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Occupational Nurse- 30 hours

WESTERN & SOUTHERN FINANCIAL GROUP, INC.
Cincinnati, OH
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Provides for and delivers health care and wellness services, within the ...
Details
Summary
About the job:
scope of the license of a registered nurse, to associates to enhance morale, health and productivity. Develops, coordinates and conducts health education programs for associates to promote safety in the workplace to help associates achieve optimal health and productivity levels. Provides first-aid services and medical treatment for associates in the Home Office. Organizes wellness clinics including general health fairs and various health screenings. Involved in OSHA compliance and workers' compensation reporting. Works...
Location:
Cincinnati, OH
Job Type:
Full-Time
Permanent
Occupation:
Registered Nurses
Career Level / Education:
Bachelor's degree
Salary:
High Income Jobs ($80K-$99K)
From:
WESTERN & SOUTHERN FINANCIAL GROUP, INC.
Certifications / Licenses:
Occupational Safety & Health Administration Certification
First Aid certification
Certified Registered Nurse
Certification in Cardiopulmonary Resuscitation
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Senior Regional Vice President

WESTERN & SOUTHERN FINANCIAL GROUP, INC.
San Francisco, CA
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Serves as the product/marketing trainer and knowledge dispenser to National ...
Details
Summary
About the job:
Account Agencies and producers and key staff members of larger agencies. Achieves life and annuity sales results in assigned territory, working closely with the Internal Wholesalers (IWS). National Account agencies are defined by the Senior VP of Distribution. Senor RVP Focuses on sales and productivity results of new and existing individual producers. Works with minimal supervision and is responsible to independently make a broad range of critical decisions, escalating to executive-level associates only when...
Location:
San Francisco, CA
Job Type:
Full-Time
Permanent
Occupation:
Sales Managers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
WESTERN & SOUTHERN FINANCIAL GROUP, INC.
Certifications / Licenses:
Chartered Life Underwriter
Insurance License
Certified Financial Planner
State insurance license
Chartered Financial Consultant
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Sales & Installation Coordinator Retirement Services

WESTERN & SOUTHERN FINANCIAL GROUP, INC.
Cincinnati, OH
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Is responsible for producing timely and accurate proposals, and installation ...
Details
Summary
About the job:
of qualified retirement plans while supporting the sales function of the Retirement Services Department. Also responsible for providing client service through the sales and installation process. What you will do: - Analyzes the appropriate plan design and product under the direct supervision of the sales consultant. Prepares qualified retirement plan proposals with assistance from sales associates. - Provides technical support to sales consultant during the sales and installation process. - Operates document and...
Location:
Cincinnati, OH
Job Type:
Full-Time
Permanent
Occupation:
Sales Engineers
Career Level / Education:
Bachelor's degree
Salary:
High Income Jobs ($80K-$99K)
From:
WESTERN & SOUTHERN FINANCIAL GROUP, INC.
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Software Engineering Manager

WESTERN & SOUTHERN FINANCIAL GROUP, INC.
Cincinnati, OH
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Provides leadership and direction to support business objectives of Western ...
Details
Summary
About the job:
& Southern Financial Group (W&SFG) through cost-effective use of technology, staff and appropriate business practices. Leads production support and development efforts for application programming and/or technology infrastructure team(s). In addition to normal managerial expectations, ensures efficient, cost-effective operation, and oversees project development and implementation. Works with minimal supervision and is responsible for independently making a broad range of critical decisions, escalating to...
Location:
Cincinnati, OH
Job Type:
Full-Time
Permanent
Occupation:
Computer and Information Systems Managers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
WESTERN & SOUTHERN FINANCIAL GROUP, INC.
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Agency Support Specialist I - Onsite

WESTERN & SOUTHERN FINANCIAL GROUP, INC.
Fremont, MI
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In a manner consistent with compliance and regulatory requirements, responds ...
Details
Summary
About the job:
to agent's inquiries via multi-media factors including inbound/outbound calls. This position is the liaison between our external agents and our Agency Operations Department and requires system, product and insurance industry knowledge. This role is the face of Gerber Life to our external partners, requiring this role to be the expert on all things Gerber Life Agency to our experts (the external Agents) in the insurance industry. - Agent Interaction: Handles agent/agency inquiries on inbound/outbound calls in a...
Location:
Fremont, MI
Job Type:
Full-Time
Permanent
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
From:
WESTERN & SOUTHERN FINANCIAL GROUP, INC.
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Workforce Management Specialist-Onsite

WESTERN & SOUTHERN FINANCIAL GROUP, INC.
Fremont, MI
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Creates and manages schedules, scheduling analysis, real-time interaction ...
Details
Summary
About the job:
management and reporting, in support of the GLIC Contact Center. Proactively monitors inbound and outbound interactions and manages defined surge plan. Works with minimal supervision and is responsible for making an established range of decisions, escalating to manager only when necessary and updating management on a regular basis. - Manage front-line representative scheduling requests, taking into consideration daily staffing, workflow coverage, and scheduled trainings and meetings. Manage real-time inbound interaction...
Location:
Fremont, MI
Job Type:
Full-Time
Permanent
Occupation:
Project Management Specialists
Career Level / Education:
Bachelor's degree
Salary:
High Income Jobs ($80K-$99K)
From:
WESTERN & SOUTHERN FINANCIAL GROUP, INC.
Certifications / Licenses:
Society of Workforce Planning Professionals
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

College Intern - Eec Sales

WESTERN & SOUTHERN FINANCIAL GROUP, INC.
Cincinnati, OH
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A Brief Overview The Customer Service/Sales internship handles inbound ...
Details
Summary
About the job:
and/or outbound customer service and/or sales calls based on business needs. Effectively answers questions related to existing contracts and products. Makes appropriate financial services product recommendations utilizing the assigned product portfolio. Responsible for making a defined range of decisions, escalating to leadership when necessary and updating leadership on a regular basis. Performs duties as determined by EEC leadership based on workload. Seeking candidates looking to explore opportunities for a contact...
Location:
Cincinnati, OH
Job Type:
Full-Time
Internship
Occupation:
Customer Service Representatives
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
From:
WESTERN & SOUTHERN FINANCIAL GROUP, INC.
Certifications / Licenses:
State insurance license
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information
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